{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Dulce and Tanuj were amazing! I didn’t have a lot of knowledge on the promotion I was looking into, but Dulce knew exactly which one I was talking about and didn’t make me feel dumb for not understanding some aspects of it! She was very kind, laid out the terms very clearly, and made my experience a lot less confusing :)”
“have had my screen and battery replaced here. They always take care of me and get the repair/service done quickly and for a good price too! forever coming here to get my electronics repaired!”
“The two gentlemen who work at the store are very professional courteous and very helpful!! They cleaned up my account and got my cell phone bill cut b y 2/3rds!!! Highly Recommend”
“Went in to get a new phone and was helped by Serigne G who was wonderful! He was very knowledgeable, friendly, and was very patient in helping me set up my new phone! It was hands down the best experience I’ve had in an AT&T store ever :)”
“Excellent experience at the West Seattle store with upgrade and setup on both phones. Mark really went above and beyond. He stayed open knowing public transport would not get us to the store until 40 minutes after closing. He stayed until our updates and transfers were 100% complete.”
“Thanks to onkar and Alicia they helped me with my service they are wonderful everyone should come to the store to get a phone service ?. IMA HAPPY I came to their store ? they gave me a great deal .”
“I was having a very hard time with Assurant, Metro's insurance company to activate my new phone shipped to me. I went into the 3rd Ave store and talked to an agent he was determined to fix the problem. He was on the phone for at least 1 hour on hold and talking to a number of Assurant representatives. Sad to say, After all that I was still having an issue.
I just wanna say THANK YOU to the METRO STAFF on 3rd.”
“Our heartfelt thank you to Andre, Sheikh and Vivek at the Northgate,Seattle, Wa AT&T! Each of them helped problem-solve a very difficult error, and in the end, we invested in a Wi-Fi solution and a tablet to facilitate our lives in rural Blaine, Wa.
Believe me when I say, these men are the best! We are happy!”
“I had a very good experience. I was not planning to make a trade on spot. But working with Kailani was so positive that I made the decision for two upgrades. She was professional, kind, respectful and also very knowledgeable. although it took a while to address the challenges, I truly enjoyed working with her. Thank you!”
“We were helped by Richard this Friday afternoon, with expertise and courtesy. Ours was not a big ticket sale (low end galaxy), but he was helpful in every way that we needed. At the same time he was helping two other customers. Very good service!”
“This is a five star review for Cory, although I don’t know if this is the correct spelling. From the moment I walked in the door he made a great connection, was with me the whole way through using a warranty, replace my lost phone, and also had excellent technical support skills. He remembered and greeted me when I came in the next day, and I was very disappointed to find out he wasn’t there the third day. Thanks again, my phone is finally set up after I was referred back to Apple today…”
“I am so Glad Kyle has helped me. He is the BEST. I am phone challenged he was so patient and a nice gentleman to help me. I will refer all my Verizon friends to this store”
“Amazing service at this location today by Nyair Cleveland. We haven’t been happy with our Verizon service for the last year so decided to try something different with Cricket. We didn’t even have our phone #’s ported yet and Nyair was able to advise us through it and get set up with 3 new lines (including an Apple Watch) in less than an hour. He was extremely thorough making sure everything was working exactly right before we left. He was friendly, answered all our questions and made what is by nature a tedious task more enjoyable. Thanks Nyair!”
“Omg come here. SAIF SAVED MY LIFE and he's cute. He got me right even though it took a little bit. I like him, I like it here, this maybe my home Metropcs. The one that was in tukwilia I used to go to but they closed PLUS HE GOT DEALS ON CASES.. He also sold me a 400 phone ? -Akasha”
“I've been shopping at Ballard Stop for over 4 years. The help has always been pleasant especially the new owners. I'm admiringly impressed with the patience and decency they show to their customers regardless of what journey they are on in life. 10 stars to Ballard Stop!!!”
“Jaz'myne was such professional help with my samsung A25. I'm 82 and we have had tmobile since it was voicestream. She answered all my questions on why I was not happy with the phone. She needs a Starbucks card or recognition. Thanks, Alice Lawson”
11AM - 6PM
1504 6th Ave, Seattle
Mobile Phones
“I was trying to trade in my old iPhone for the latest one. Tyler greeted me and helped me all the time. He was informative, professional and kind. He makes me feel like I am a value customer. Also, there is some discount if you are an account holder and you are a student.”
11AM - 6PM
1527 6th Ave, Seattle
Mobile Phones
“Frank, at the experience store downtown, was a godsend. We have been desperately trying to get some things done and he finally made it happen for us. He has been the most hopeful to us and our “unique” situation.”
“I had a great experience at this location Soledad and Sandra give me great customer service help me with my problems and got me out the door with a brand new phone for the cheap price and a great tablet. Come to this location and you will not be let down.”
“Ashton helped me decide what phone was the best fit for me. He also helped me learn how to use and navigate my device. He’s the best person for whatever you need at AT&T. I highly recommend going to this AT&T for the quick and best quality of service especially with Ashton helping out!”
“Had a problem with my iPhone not taking photos. Michael explained the problem and I decided to upgrade since it was an old XR. Received a new phone with no monthly increase. Well done Michael. Much appreciated.”
“I have a t-mobile account and stopped in to ask about t-mobiles internet plan. Read and Niko were quick to acknowledge me ( I was the only customer initially). I told them what I was looking for (questions) and while one was texting his manager about part of my question (it was a bit unusual), the other was telling me what the thought the case was and clarification on a point or two.
Another customer came in and Niko went to help that person, as I would expect. Read got his answer and we chatted for a bit about both the t-mobile plan and other generic stuff.
Both were very polite and made the experience a reason I like dealing with staff at the stores (though I have had rather good experiences on chat and phone calls too).”
“I had an outstanding experience of Customer Service today at the Northgate local store. Reminding me again of the vital importance of human customer service representatives who understand situations and know how to appreciate the human element in navigating obstacles and problems that can occur with a business account.
Retail store manager Josh Gaffney and his associate Kyleland contacted customer care attempts to call them on my phone via 611 failed for reasons unknown. After several attempts to call 611 and having my call systematically disconnected, it was only assistance in the store that resulted in being able to connect and begin to resolve the issue. Josh persisted and made sure that each of the steps that needed to happen were accomplished collaboratively with the customer service representative. This is why I've been with T-Mobile for eight years four months and 28 days. Kudos to this local store for keeping a customer.”
“We have brought our Samsung Galaxy S5/S6 in for repairs several times and have always been treated with super service! They are quick with repairs and I have never been disappointed with their work.”
11AM - 5PM
1216 N 45th St, Seattle
Mobile Phones
“Dom is a friendly and very patient customer service person. He makes sure you understand everything before you walk out the door. I have been to this store for years and it's always been pretty smooth”
“Had such a great experience at T-Mobile thanks to Zikaj! He was super professional and helpful—he changed the screen protectors for both me and my boyfriend quickly and with so much care. You can tell he really knows what he’s doing. Super kind, efficient, and made the whole process smooth. Thank you, Zikaj, for the amazing service!”
“It's a great place bought a phone from here perfect condition the vibe is nice also the people I talked to were friendly people complaining either were mean or they had a bad day and are trying to ruin small businesses”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“There was an issue on the back end of getting my service switched over and upgrading to a new iPhone but Brooke spent literally HOURS getting everything cleared up for me. Thanks, Brooke!”