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“Great service! Wonderful store manager Ashley! She was honest and sweet. She found the best deal for our family and took her time one on one either us! Would recommend (:”
“I go their two day ago and a young lady name Christina help me I'm so thankful and satisfied of how she assist me she so kind heart and y'all won't regret to it to meet her..This girl Christina need to be a manager..”
“Miguel helped my daughter get a phone set up the new iPhone 11 he was a very professional and kind and did everything in a timely manner. I definitely will be recommending this location to all my friends.”
“Hunter did a great job. He had a very disgruntled and angry older gentleman that was a customer also and he was very respectful and very stern in his words of telling the gentleman that he had to wait for the cash system to turn back on to take a cash payment, The older gentleman wanted nothing to do with him and said you are Verizon. I am going to take it out on you and then he had enough and decided to talk to me about how bad the customer service was. I told him to mind his business and Hunter jumped in very professionally and asked him to leave, and to not confront other customers with his issues. Hunter had great customer service helped me pick out a great case and showed me how to put it on my phone kudos to him for keeping a calm head and persevering through a tough situation”
“Mario, the manager at the AT&T store on Burnside in Gresham has been so helpful. I needed assistance with multiple issues (changing billing accountability, changing our plan, getting new phones with the current offer). He was able to direct us on the first two issues and then help me get the new phone I wanted. Mario is very knowledgeable, professional, helpful and friendly. I would strongly recommend this AT&T store to any of my family or friends.”
“After a nightmarish experience trying to upgrade my phone with Verizon and being made to jump through hoops over four visits to three different locations, I gave up and decided to jump ship. On my way home I saw the T mobile store, and figured that even though they were closing in an hour it would be worth walking in. Angel and Brian (?) were so helpful and friendly, transferred all my data to my new phone, and even took on the task of getting on the phone with Verizon's customer service to get the transfer pin and other information necessary to complete the switch. My phone plan and insurance on a brand new phone are considerably less than what I was quoted at Verizon, and I was walking out the door with everything I needed by the time they closed their doors for the evening. Highly recommend.”
“We just got signed up with a family plan today. We were helped by Geno the manager and Alexis . We were extremely excited with how much money they saved us. We were on a family plan with AT&T and saved $100 a month by switching. Geno the manager spoke with me on the phone before I arrived and he made sure we got all the deals available to us. Alexis also found additional promos we were eligible for. They were both extremely helpful and made it a speedy process for us. We came in with our two small children so we really appreciate it getting in and out of there as soon as possible. They also took the time to explain all the different phones, and what would be best for us specifically. I would highly recommend the store.”
“After going to 2 other locations, and not getting the help we needed, we walked into this location and was greeted by Patrick. He was fantastic. Very patient and customer focused. He helped my wife and I sign up 3 new lines of service and when we need more we will be coming back to see Patrick again.”
“I was trying to get my phone activated for a couple days, but kept encountering multiple issues after more issues with my phone, other stores, the self service website crashing, a required but hidden second IMEI, and more. Finally, Valentines I think the employee's name was able to do some sort of service call override and get it activated. My new phone is working great now!”
“UPDATEI had given this location 1 star a year ago due to the person working there instead of helping told me to just do everything online(I am not technology savy thats why i had originally came in) however on Monday February 5th I went in because I wanted to inquire about wifi and maybe about trading in my phone, because of my previous experience I went in thinking I had to do this all online however I was wrong. Mikaela was the one who helped me and Mann did she help me. She was super patient, knowledgeable and most important she gave me one of the best customer service. She compared my current line to a new shiwed me the difference and most importantly showed me how I can save money in the long run. I left feeling taken cared off and because of Mikaela I am given this a 5stars.”
“Yesterday a guy didn't understand what I was trying to do with my phone he wasn't able to move anything over I came today and the young man with blond hair was able to move over all my contacts best customer service!”
“This is the best AT&T in town, Mayra was the person who set up my phone and did the transfer. Besides being sweet and beautiful she is very patient and kind. Thank you Myra”
“A nice selection of games and accessories for all of your consoles. GameStop always seems to have the popular titles in stock which is great when you are trying to compete in online battles with family or friends. The used game selection is also pretty good, and pricing of used games is fantastic.”
“I was in a car accident and needed a new phone asap. They helped me out so fast. In and out with a new phone plus some accessories. Amazing service today. Thank you guys.”
“Changing phone carriers is never something many look forward to - let alone, cross their mind. However, when rumors were leaked that T-Mobile would be moving legacy plans to their newer plans, this immediately became something I constantly thought about as I couldn't afford to pay double the price. One of the first stops I made was the Verizon store at Gresham Station. Andrew immediately greeted me and let me explain the situation while understanding that I was only in the research phase and would not be signing/transferring anything until the news was confirmed the following week. This didn't phase Andrew at all - in fact, he continued to work with me to find a plan that suited my needs without using any sales tactics. When we finally aligned on a plan that matched, Andrew handed me his business card and said that I could text him with any questions. Little did he know, I would be taking him up on his offer and asking him questions every other day for the next two weeks. During those two weeks, I went to AT&T and sadly admit, other Verizon branches to see if the offers varied and out of all of these experiences, none of them compared to Andrew's. The level of care, and willingness to work with me and remember the facts is what made me return to officially become a Verizon customer! Even after signing the contract and needing to wait to port the number over because of my complex situation, Andrew still worked with me instead of telling me to call customer service. His level of dedication to serve the needs of the consumers is why I am happy to have become a Verizon customer and will not be switching phone carriers anytime soon.”
“Joel was so kind and helpful. He answered all of my questions and setting up new SIM and activation to my 2 phones and my iPad since I switching carrier very professional, highly recommend.”
“I was in the Verizon store today between 1 1 PM to 1:30 PM. I did not get the gentleman‘s name that helped me but he was wonderful. He took care of a problem that I had from last summer. Within just a few minutes this is why we are Verizon customers for life. Because of the customer service that we received today.”
“They have always been good to us, giving us professional customer service and helping us with our problems. I like that there is a kiosk you can pay a bill and not have to talk to someone. The manager at this location helped us with our situation and made sure we understood what to do and had everything we needed as far as receipts.”
“I'm so thankful of this wonderful young lady name Christine she provided me for all help I need please y'all ask for her to assist you cause your not gonna regret it..”
“We were here for the first time as Walmart has left Portland. The store is huge! Also very organized and clean. We had several employees offer to help us find items. Checkouts were open with courteous checkers. Parking lot was huge so we had no trouble parking. Of course we spent lots of $$ as prices were much lower than most other retailers.We went for a specific product they were selling and bought all that our freezer had room for. All in all, a very successful outing!”
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“I reccommend this store for anybody looking to buy a phone. Jacob hooked me up with a new phone and explained everything in clear detail. Cameron was also super nice. Thanks guys.”