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“I visited the South 27th Street ATT location to resolve problems related to initial online setup (done online by an ATT tech) which resulted in TWO active cell carriers ( ATT and Verizon) on my phone!?!
Fortunately the store manager, Edwin Davila, was able to identify the multiple errors. Edwin efficiently/effectively redid the downloads, removed the Verizon software and confirmed my equipment was working as intended.
His professionalism, kindness, and enthusiasm were amazing. Edwin demonstrated the epitome of outstanding customer service. ATT is fortunate to have him on their team.Sincere thanks!!!”
“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“Michael at the Mayfair Rd location in Wauwatosa was awesome! I came in with an issue with my RCS messages and he was able to fix it within minutes. Very knowledgeable!”
“Rose at this location is such an amazing worker. She is always so helpful listens to whatever problem brings me in and always goes above and beyond to make sure I leave happy. I won't go to any other store.”
“Amazing service! Super helpful with getting a new phone! Also helped me with getting the phone set up and he totally didn't have to do that but it was super nice because I am horrible with anything technical.”
“Went in to make a claim on a stolen phone but the guy was able to get me a phone ‘cheaper’ in store same day. What he didn’t tell me even though I asked several times what was the total cost of the device I was told 239 for the device after my payment in store and after I go on my Verizon app and look after the fact it’s an 840 dollar device I’m paying off over 3 years now instead just doing the claim and getting a phone again with no locked in payments. Robert was super cool and wanted to help me but wasn’t exactly forthcoming with the information I really wanted.”
“I would just like someone know Mara H. from the Chase Avenue store was very helpful. We had a problem with my mother's phone. Mara took the time to help us. She saved the day
Thank you Mara H.”
“I wrote a bad review on here the other day. We went back today and they were very helpful. The store manager was great. The only advice I would have is if you don’t have time to help customers acknowledge them right away and let them know.”
“Fantastic, friendly, super knowledgeable and approachable staff at this location (and the Milwaukee one). They handled a multi-week battery and button fixing saga with the highest professionalism and care. I will definitely come back here!”
“Sebastian was incredible! He was fast and got my trade in done so easy! Legit my favorite store to go to. The fact he was genuine and caring. Really appreciate it.”
“I went to AT&T to look at trade-in options. I was greeted right away by team member Casey. After reviewing options I went with the iPhone 17 pro max. Casey ensured that I had a good service plan and that I am getting my $$$ worth. He was very knowledgeable of all apps and could trouble shoot anything that did not sync to my new phone. He was patient and kind. The process was quick. I left with everything thoroughly explained.”
“Came in to upgrade my phone. The staff was very helpful, friendly and answered my questions patiently without being contemptuous. There was a nice friendly atmosphere inside the store. After visiting two other AT&T stores today I was more than happy to do business with this location and will pick it for my future needs.”
“Jake and Brittany was a great help very professional great customer service took the time to help me with my bill and activation top notch I recommend this store ? percent”
“They Sold Me A Used iPhone & 2 Weeks Later The Charger Portal Wasn’t Working. I Took The Phone Back And they Fixed It No Problem! The Light Skinned Mann& Dark Skinned Lady Very Helpful. I Highly Recommend!!!!”
“The staff here is exceptional! Very knowledgeable and caring to each customer. They do a great job making sure you’re secure in your purchases and set up for success!”
“The Ogden Avenue location in Milwaukee was amazing. Highly recommend. Dayjon was extremely professional, patient, kind, and experienced. He made the process of getting a new phone easy and stress-free. AND he even recommended a great place to get a bite to eat after getting our phones. Thank you, Dayjon! We will be back!”
“I had a great experience at this store, specifically because of the amazing customer service from the store manager, Milad. He was so helpful and knowledgeable when I was buying my new phone, and made the process very simple and quick. I usually have a lot of trouble when switching to a new phone, but he made it easy and answered all of my questions. Highly recommend and will definitely be going back in the future!”
“Jada was very helpful. She explained everything I needed to know/do and was patient and understanding. She helped me and my parents buy new phones. While we waited for our phones to do backups and updates, she helped other customers as well.”
“okay I came into the store October 18th and javarius help me out. Yeah was awesome I appreciate it and I say thank you and I would recommend him again ❤️❤️?”
“My new friend Scott at my local AT&T store has got to be the most customer oriented service person I have dealt with in 20 years. He patiently worked through a list of over 30 issues that have been piling up for several years with my iPhone and my AT&T service and my inability to get things to work the way I want them to. This guy has the patience of a saint when it comes to working with old folks without any computer skills or abilities. Scott is the best and I thank him so much.”
“Jesse was very helpful, patient and knowledgeable and answered all of my questions and concerns regarding my trade in transaction from an IPhone 14 to a 17/air (at a different ATT store) over the phone. The “fine print” regarding this “deal” is very confusing. Thanks Jesse!”
“By far this is the best boost mobile I have ever been. They have amazing deals for all types of phones. The workers are so nice it is an overall incredible place. Thank you so much”
“Jacob went above and beyond to help me in my situation with switching phones and numbers. He needs to get a raise immediately. He even helped me while on his dinner break. He cares very much about the customers and has a great sense of humor and is very knowledgeable. I will tell everybody I know about this location and how wonderful jacob is. What great customer service skills he has he is a very valuable employee to verizon.Give him a raise immediately. Thank you jacob!”
“This is the best location to come to the workers here are always friendly and willing to help. I want to especially thank tyrique and Brent for helping me fix my account always willing to go the extra mile I highly recommend this location for knowledgeable service.”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“Im out finishing my shopping for the holidays wrapping paper & things of that nature & thought to myself ...damn I forgot to get one more thing for my Boo & decided he should have a new phone. I went to Boost Mobile on 33rd & North Ave. to see what they had & that's where I met Tariq. He has the most comfortable spirit in him. I was not leaving that store without a phone. He made the entire visit so pleasant I'm coming back after Christmas to see what kind of deal I can get on a new phone. Thank you Tariq for the experience.”
“Thank you to steve the manager at the Layton store. He did a great job on restoring our service . He is so friendly n so helpful. I really appreciate everything you did for us..”
9:01AM - 6:01PM
1138 W Historic Mitchell St, Milwaukee
Mobile Phone Accessories
“Dr.Repair was very knowledgeable and supportive to my needs. He helped me fix my Samsung S10 screen and the back for a really good price??I will definitely be coming back and recommending everyone I know to fix their devices here. Overall Very Solid Work?”
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“Eric and Sedrick helped out a lot. Saved my family a bunch of money on each of our plans and we know exactly what we’re paying for and what we’re getting. Top notch service”