Gerber Collision & Glass in Madison is a reliable auto body repair center known for its quality service and industry-leading National Lifetime Guarantee. Customers appreciate the helpful and kind staff, who efficiently handle repairs across all makes and models. Many reviews highlight the quick turnaround and effective communication throughout the repair process, including online estimates and assistance with rental cars. While most experiences are positive, some customers have noted issues with organization, such as forgotten tape inside fuel caps and leftover cleaners in vehicles. Despite these minor concerns, the staff is praised for their flexibility and willingness to accommodate unexpected costs. Repeat customers express satisfaction with the repairs, often returning for their collision needs, and commend the team's commitment to completing work promptly. Overall, Gerber Collision & Glass is recognized for its dedication to customer service and quality repairs.
Great experience. Car looks brand new. They also cleaned the exterior and interior before I came to pick up my car. Done quickly too. Need some more work done will definitely be coming back.
July 2025
The whole transaction and repair went smoothly. Great service and communication.
June 2025
The staff were helpful and kind throughout the entire process. They fixed my car issue quickly and did a perfect job. It was such a relief to have everything taken care of so efficiently!
