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“Alex came in clutch!!!! Fr was having the worst day of my life with the Verizon’s insurance customer service and I came in and he helped me out like no other! I was ready to switch to T-Mobile but Alex talked me off the ledge!!! Super appreciate all the information he gave me; because of Alex I was able to resolve my issue in 20 minutes unlike the 4-5 hours I spent with other people!”
“We originally went to the Brookfield location looking to switch providers and mainly get a lower phone bill. We left being offered a higher phone plan if we traded in our phones. At the Waukesha location, we got help immediately with getting set up with a much cheaper phone plan if we kept our phones. We were happy to save money and feel heard. I highly recommend to go to this location over the standard branch locations for USCellular if you are looking for honest help. They truly care and will listen and help you with whatever your goal may be with your phone plan or phones. We will stick with driving further to this location over the branch location any day.”
“My experience at the AT&T store on County line Road was great. I walked in no weight. Pernell was my customer service person and he did everything I needed him to do and was kind and patient.”
“Jeremiah and Jorge we both very informative and very helpful. Best experience ever with getting a new phone 100% recommend this store for anyone looking to get a new phone, they both made me understand how to use phone and get setup easily!!!!”
“I came to the store, as soon as I turn that in after few hours it was repaired and the most important part is they will give u 1 year warranty on the device u brought I came here 2 times and its been easier.”
“This store is spacious and extremely clean! Tim and Garrett’s customer service is off the charts. Personal, professional and extremely courteous…go out of your way to frequent this location and ask for Tim or Garrett!!!”
“Myles helped my husband and I add a line to our existing plan and found us a fantastic deal on a new phone. He was friendly and knowledgeable and made the whole process quick and easy. We loved working with him!”
“Great experience with Floyd being very helpful, but I think it's ridiculous that Verizon wants customers to purchase a brand new phone just to save a little more money. Especially when my phone is in excellent shape!”
“My husband and I were having issues with a trade in, so we stopped in and Liz helped us. She was so informative, made us laugh and got us working and on our way again. I recommend going in to see her if you ever have issues.”
“Be nice to the nice folks that work at this store! It seems like there can be a bit of a wait but the employees treated everyone so kindly and with so much patience. Daniel was such a pleasure to work with and I think he deserves a raise.”
“The associates here are very kind, patient and helpful. I came to switch another user to my old phone and get a new phone myself. The process, while involved and lengthy as such things always are, was painless and not unpleasant. Ben helped me select a new phone, thoroughly relating the costs, specs and user experience of different models. He answered all of my questions (there were many) in a comprehensive and tactful manner. I felt assured that if any issues should arise in the future, I can return to store and have them addressed knowledgeably and professionally. Thanks guys, and keep up the good work!”
“Ben at the Verizon store in Hales Corners was so very helpful with the issues we had with our phones. Very happy with his professional guidance with our phone He went out of his way to help two seniors that don’t know what they are doing. So very appreciative!!!”
“Deseree was wonderful, this is a great store.THE MANAGER was Awesome to me and after my nightmare with EVIL DECEPTIVE SPECTRUM IT WAS PURE HEAVEN TO HAVE JACOB SAVE ME.! THANKS ATT”
“Love the New management with Mohamed he helped lower my bill and was very patient with setting up my new device would recommend this location to anyone looking for answers”
“Steve gave us the BEST CUSTOMER SERVICE we've ever had at a phone store. He was incredibly helpful, patient, kind, and made sure my son got exactly what he needed and could afford. Not only is he a stellar employee, he seems to be a really good person, in general. Really hoping he's there next time we go back! So, so happy with his professionalism and help. Thanks, Steve!!”
“Alex was helpful, professional, quality person. I appreciate her efforts to trouble shoot an issue we were having. In sum, best professional I have ever interacted with at a U.S.Cellular store. Please clone her.”
“This Boost Mobile store is the best in downtown West Allis! I was just there right before close. The owner was locking up shop when I got there. He unlocked the store and helped me, and ge didn't have to! A1 customer service!”
“I pulled up because I had an issue switching to AT&T and my new phone wasn’t working. Jodie was there right away and he has been nothing but kind and funny. He was extremely helpful and made the process super easy. The store was super clean as well and products were arranged nicely. The main take away is Jodie is a star employee and he should be the standard of customer service.”
“The Waukesha location is phenomenal. The store manager went above and beyond to help me. He helped change my phone from a different carrier while keeping my same number. He changed all my contacts over no problem. Then the next day not all my pictures and stuff transferred so I wne t back he showed me how to do it and explained everything. Definitely go here!! Great products and prices.”
“Someone stole my phone and wanted me to pay them to get it back which is ridiculous so I came here first thing in the morning and baraa helped me to choose a phone , set everything up and helped me recover all the data from the old phone. This place rocks!”
“I was blown away by the level of customer service from Michael yesterday at the Greendale store!!!!! I actually didn't even buy a new phone .... I had insurance replace a broken one and he went out of his way to assist me in getting the new one set up. He has extreme patience and great knowledge, and my experience was 150%!!! Us Cellular should hire more people like Michael!!!!!! Thanks Again!!!!”
“I have come to this location twice and every time they have helped me. Very kind and patient, as well as helpful with giving me information and clear answers to my questions. Alexa was the one helping me, she is awesome”
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“Jamal at AT&T was absolutely incredible! He spent over three hours helping my wife and me with a complicated phone situation, all while assisting other customers by himself. His patience, knowledge, and professionalism were outstanding. You could tell he genuinely cared about making sure everything was handled the right way. AT&T is very lucky to have Jamal! He definitely deserves a raise and some extra team members to support him! Thank you again, Jamal, for going above and beyond for us!”