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“When they first opened I was not impressed but the last couple of times I have shopped there, it has been a lot better. Good selection and inventory, competitve prices, Canadian owned and well staffed. The online ordering works good too.
I much prefer to support Canadian companies so happy they have got things working so much better. Wait times at customer pickup still needs work. 2 customers, 4 staff and it still took 20 minutes to pickup my online order, so 4 stars instead of 5.”
7:30AM - 4:30PM
18139 107 Ave NW, Edmonton
Hardware Stores
“If you need parts for anything, check this place out first. We found springs for our closet doors here, after looking everywhere for weeks before we found out about this place. The staff behind the counter is very helpful.”
“Spec Hardware just provided us with all of the hardware on a very nice house we just completed. The girls were awesome to deal with and everything with respect to the order and changes when well. They are very good at helping you with selecting the right product for your project.”
“Jennifer was incredibly helpful and kind, running back and forth to the warehouse to find hardware for me, and when they were out of stock of the knobs I wanted she spent 15 minutes with me looking through other options. Jennifer deserves 5 stars, however the store gets 4 due to their limited supply of hardware.”
“The guy at the front desk is kinda grumpy sometimes but man they have all the rubber base, stair nosings, flooring tools... and stuff you wouldn't even think of. Can't recommend them enough.”
“Was in the westend location 120 st…Trevor and the other workers all seemed very happy to help…I saw a nice work environment for the employees, really well done.”
“Joanna is always an absolute treat to chat with, the whole team over at Ottoman is very considerate and from the entire team here at Complete Shipping Solutions we just want to say that we highly value our partnership! We look forward to continuing to grow together in the future.Liam Blair - Customer Success SpecialistComplete Shipping Solutions”
7:30AM - 5:30PM
10406 184 St NW, Edmonton
Hardware Stores
“Gloria helped me out and she was super friendly and very helpful, KMS Tools has a fantastic store with anything you need and if they don’t have it they may be able to order it in for you.”
“Great place for all purpose things. I've found so much here from arrow heads to animal traps. Go karts and mini bulldozers. Even a 430cc sawmill! The help is ok, the front staff is quite good and there return and exchange policy is second to none. I highly recommend going here. I've even found Tails light bulbs for a VW passat. There is plenty of parking and there are several locations. They offer online purchases and in store pick up as well as delivery. Just missing one star as I've several times had to deal with employees that made their problems mine. Other than that, all good!!!”
“I have been shopping and receiving excellent customer service from many dedicated, hard working , talented and willing to walk extra miles daily from the the following associates from different departments, these associates are providing superb service to builders, contractors, tradesmen, individuals with creative solutions if asked. These associates are not there to get their pay checks, I am sure all those who shop at this location recognize this. The managers, frontline workers, cashiers, drivers, staff in all departments will say it is their job, they like serving us, yet, I say they are doing more without expectation. The following associates: Holly in flooring has been helping me for years with invaluable information, helped me to make wise choices to complete my various projects over the years ( from 2008 to now), Candace, front desk helped me to find my way around, Candace answered all my questions with empathy. Earl, Morley very knowledgeable, talented man of many creative ideas, Inessa very gifted in lawns, plants, flowers, soils and more... seasonal, Tim in, gazebos, , Dean, Michael ( very hardworking and loyal delivery driver) some I know their faces, not their names, a hardworking group of like minded people with different skill sets working together as a close knit family at this home depot located on 6725-104 street, store # 7117.I am sure all other home depots in this city are providing quality service to Edmontonians who are doing their projects with joy. Best of luck everyone.”
“I procrastinate when there are too many choices so I went to this location and decided to just ask someone there for help making the actual choices for a house Reno (bathroom and kitchen). Kunwar (apologies for the spelling) was incredible. Took on the challenge, asked me the right questions to narrow down option and then he’d present me 2-4 choices. That made choosing so much easier. If I had to do that myself, no choices would’ve been made. I’m honestly shocked how well this went. We designed two new bathrooms and a kitchen too. I go here a lot and everyone is very helpful”
“Its home depot, as mechanic/ millwright, I love all home depot
Would be ice to have more staff,as I view self checkout as a decline in society.”
“I’ve been shopping at this Home Depot for a long time, and I wanted to recognize two amazing employees: Theresa and Femi.
They are truly some of the best team members I’ve ever met. They have helped me many times, always with professionalism, patience, and a genuinely positive attitude. They go above and beyond to make sure I find what I need, and they always make me feel welcome.
They’re bright, friendly people, and it’s always a pleasure to ask them for help. This Home Depot is full of great staff and knowledgeable professionals, and employees like Theresa and Femi are a big reason I keep coming back.
Thank you both for your outstanding customer service!”
“Had an amazing experience with Maggie! She took the time to go through all my fixtures for my new build taking into consideration my design concept and budget!
Would definitely recommend!
Charlene :)”
“This was my second time at this store and both times Chris assisted me very friendly guy. Awesome customer service. The store is well stocked always find what I need. Keep up the good work Chris.”
“Excellent store and staff. If you ever need assistance in the Kitchen and Bath section, Coco Keith is the person to talk to. She is very friendly, and very knowledgeable. Would come back again.”
“I was referred to Wolseley by Home Depot, who sold me incorrect parts for a flush valve on a Toto toilet. I started in the showroom and was referred to the parts department. I had the parts for the flush valve that I needed to have replaced, and I showed them to a parts' representative. He spent about 10 minutes looking on his PC for the replacement parts (flush valve seat and flush valave gasket rubber), and he consulted a couple colleagues. He told me I would have to go to another Wolseley store to purchase the parts. He suggested that he could sell me the whole tank. I thought he was joking, but apparently not. It was a totally impractical suggestion. Of course, I declined since I only needed a few parts. When he showed me his screen to identify the other store locations, his screen displayed a fill valve assembly. I told him that was not what I needed and I referred him to the flush valve parts I previously showed him. He told me they didn't have those parts either. I left that department frustrated. The parts person did not know what he was doing. I walked back through the showroom to leave the building. The sales person I first talked to asked if I found what I needed in their parts department. I told her what happened. One of her colleagues, a young woman with brown hair, about 30 years old, overheard our conversation. She asked me if I could wait a couple minutes. She went back to parts and returned with some wrenches, including a large plumber's wrench. She told me we would take apart the tank of a Toto floor model. It took us awhile but we were able to disassemble it. She gave me the gasket and seat parts. I thanked her and asked how much for the parts. She told me to just take them, and apologized for my experience in parts. Now THAT is superior customer service. What started as a disappointing experience in parts was turned on its head by Wolseley's sales representative. I was so impressed and I told her that I was very thankful for her over-the-top customer service. I am hopeful that you can identify your employee and tell her that she completely wow'ed a customer! I should have asked for her name. I will definitely shop at Wolseley for new bathroom fixtures (and I have purchased items there previously)... but I'll likely take a pass on visiting the parts department. Thank you!”
“I was just in to buy some shingles and dealt with Kelly (the manager). I had an awesome experience! It's not often someone shakes a female's hand while being in a hardware store, but I sure appreciated the kind nature and helpfulness Kelly extended.”
“I have been shopping at Richelieu Edmonton for many years. Dan and Mike at the order desk are always a pleasure to deal with, and Paul among the other warehouse guys are always very welcoming and helpful loading my truck with my orders. HBS Inc.”
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“Dorthy at customer service was wonderful!! She helped me return a door lock even when the process took longer than normal! I would absolutely recommend this Home Depot!!!”