“My first visit to Skechers at Richmond Centre. The staff was amazing. Samira’s knowledge of what shoes are appropriate for specific purposes is incredible. She has a vast knowledge of the shoe industry as a whole and showed tremendous patience in helping me find the shoe that had the best fit and comfort for my needs. Sketcher’s is a leader in innovation with their “Slip-ins” shoe brand. Thank you Samira and the great staff for helping me find shoes I will be happy to wear for a long time to come.”
“I love shopping there and have been a customer since your shop opened. Great selection of clothes and fair prices. However I thought I could use both my$10 reward vouchers when I was in today and purchased a sweater - That is because I did not get to use one those two vouchers the last time I purchased something. (I did not have it on me). So when I went the second time I wanted to use two $10 reward vouchers but was told one voucher only for one item and no exceptions. I do not think that is fair.”
“Great experience at Kintec! Mark was very friendly, patient, and helpful in finding the right shoes for us. Really appreciated his advice and excellent service. Highly recommend!”
“I stopped by the store today looking for some shoes, and Lleyton was such a great help! I kept asking for different sizes, and he never hesitated to help me out or answer any questions I had. He was super friendly and patient throughout the whole experience. Great customer service!!”
“Had a fantastic shopping experience at Skechers McArthurGlen! Huge thanks to Jen and Teresa for being so incredibly helpful, friendly, and attentive. They made finding the perfect pair of shoes an absolute breeze. Excellent customer service!”
“I had a great shopping experience at Jimmy Choo. The sales team was extremely friendly, professional, and helpful throughout my visit. They were patient in answering my questions and made me feel very comfortable without being pushy at all. The customer service was excellent, and the whole experience really reflected the quality and standard you would expect from Jimmy Choo. I’m very happy with my purchase and would definitely come back again. Highly recommended!”
“Received great service when I was visiting the store yesterday in search of pumps for a corporate event. Vanshika was super friendly, and very helpful and knowledgeable. I walked out with the perfect pair in no time.”
“Came in just to browse the other day and was warmly greeted by Nick, glad to have not been pressured to buy anything and enjoyed my time looking around the well-stocked store. Nick was also super attentive and answered any questions I had about the product :) Will definitely be back!”
“I had purchased a pair of UA Halo Runners that unfortunately wore out prematurely after a relatively short period of use. EJ assisted me with my concerns and helped me find a suitable replacement product. The customer service was excellent from start to finish. EJ was knowledgeable, responsive, and truly went above and beyond to make sure I was taken care of. A great customer service experience and a great reflection on Under Armour. Thank you, EJ!”
“I had such a great shopping experience at Steve Madden today! Huge shoutout to Hong for being incredibly helpful, patient, and attentive throughout my visit. Hong really understood my style and what I was looking for, and helped me find exactly the right pair of shoes. I especially appreciated how thoughtful and spot-on the recommendations were. The whole experience was so pleasant and enjoyable. Amazing customer service! Thank you so much, Hong! ❤”
“This Vans outlet is the absolute best! Tons of selection unbelievable prices, and Steve the manager went above and beyond to take care of me. Will continue to be a loyal customer for this Van’s store.”
“I visited the store last week while a promotion was going on. Although the offer wasn’t displayed prominently, the Indian sales associate with glasses who assisted me warmly greeted me and informed me about the available promotion. She was very helpful and took the time to recommend shoes that suited my job requirements. She also helped me with sizes and I ended up buying 2 pairs of shoes 😅.I truly appreciated her knowledgeable and attentive service. I asked for her name but unfortunately don’t remember it. Overall, it was a great experience highly recommend this store!”
“Mohit, the sales associate, was great and patience in helping us to get the size and colour of shoes that we want. Due to his excellent service, instead of buying one pair, we ended up buying six pairs . Edison was great as well. We were happy and will recommend friends to go there.”
“The footwear selection is good and they do have a good variety of sizes. It was a busy busy Sunday and the team is quite lean but they really tried their best to attend to the crowd. Nav, in particular, was super helpful and patient as I went back to her repeatedly to check sizes. Thank you Nav!!”
“They carry comfortable and stylish women's shoes. I bought a pair of sandals that are made in Italy with very soft beige leather and gold accents. When the other stores are closing for the day at 8:45 pm (music turned off, grille gates partially drawn), this store is still open and the staff is happy to help. Thank you.”
“I had an outstanding experience with Cole Haan at McArthur Glen, had multiple visits to this branch and they don’t disappoint. Their customer service team headed by their Manager Soheila, sales associates, Shaina, Khristine & Mylene (was on date of this review) they were all incredibly attentive, responsive, and truly focused on making sure every customer request was handled quickly and professionally. It’s rare to find a company that stays so on top of communication and genuinely cares about customer satisfaction specially when it’s really busy as it is a holiday today. On top of the excellent service, the quality of their products is exceptional. From the craftsmanship to the comfort and style, every item reflects great attention to detail and durability. Cole Haan consistently delivers high-quality leather goods that are both stylish and reliable. One of the best everyday shoes I’ve ever worn were Cole Haan’s Crosscourt Joy platform & Arlowe, coming from someone who has spine problem as well, their shoes are properly cushioned and comfortable. Their bags are the best as well specially with their price point, totally worth every dollar. I highly recommend Cole Haan specially this branch to anyone looking for premium products backed by a company that values its customers and stands behind its brand + good deals!!”
“Absolutely obsessed with this store! I came in looking for cute Labubu dolls and left completely blown away by the selection. They have SO many rare and limited-edition figures (the luxury-brand dressed ones, the seasonal series, the hidden/killer versions… everything!). The display is gorgeous with all the acrylic cases and fairy lights – it honestly feels like a mini museum for collectors. The staff were super friendly and knowledgeable, helped me check which ones were blind box secrets and even showed me some upcoming releases. Prices are very fair compared to what I’ve seen online, and everything is 100% authentic. They also have the cutest POP MART accessories and those adorable tumblers in the front! This has instantly become my favorite spot in the city for designer toys. Already planning my next visit – highly recommend to any Labubu or POP MART lovers! ? Thank you for the amazing experience!”
“Time and time again, I’ve only had great experiences at this particular location. There’s always a staff that greets you by the entrance, even if they are assisting other customers, they acknowledge you with a quiet nod and smile. A few months ago, my sisters and I rushed in with maybe 15min to closing, needing to try on a couple of pairs. Not one of the staff were annoyed, and in fact they went above and beyond to try and help us before they had to close their shutters. They were swift on their feet yet we didn’t feel rushed. They sent us off with a friendly wave. Today, a very pleasant young lady named Jacee stepped in to assist me. She was friendly and attentive; never without a smile! The manager that hired this team has a great eye. The staff get along well and I can tell they get to have fun at their job too! No one is counting down the hours till their shift ends and that’s amazing to witness. Most stores I prefer to shop online these days, but there are still gems out there like this one, that make you want to go back :)”
“Great place for sportswear and shoes! ? Lots of good choices, reasonable prices, and friendly staff. I always enjoy shopping here and usually find something I like. ??♀️”
“Bita was so amazing and nice. She guided us through what we needed and was the only person that even said hi to me and my boyfriend. She needs a raise for how polite and professional she is.”
“Came in here for new steel toes and aome Jeans. The staff are awesome the dude who helped me ( sorry I forgot your name) was super helpful, dude was hilarious. We joked around while he helped me find the perfect boots. Super knowledgeable dude.”
“I’m a repeat customer and this is a location I recommend to my family and friends. The staff is very attentive and thorough, and willing to answer any questions or concerns with personalized solutions. Highly recommended!”
“Exceptional experience with the Tory Burch Outlet! Even though there was a small mix-up with the color of the purse I purchased, their customer service was top-notch. Manager made it completely hassle-free by helping me organize a return right from my home in Toronto. Thank you for the amazing support!”
“My friend recommended me this place when I was struggling to find a place to shop for pants!! When I first got there I nearly didn't find a good pair of jeans but Chloe and Kai were both super sweet throughout shopping and helped me find amazing pair of pants! Chloe especially gave me loads of great recommendations and advices for clothing and helped me find a perfect size. The clothes are amazing but their kindness and service honestly made my day! Will definitely come back and is recommended to check it out when you are at Richmond Centre ✨”
“I’ve always struggled with shopping just because of environments it being too loud, but I went into aritzia Today and all the staff was so helpful probably some of the nicest human beings I’ve ever talked to. They help me find so many outfits always make sure I had help”
“Jasmine was very helpful and reassuring that she would keep the shoes aside. Because I wasn’t able to come in that day, she held it for the next day! Which is great Customer Service because we needed these shoes for a wedding and they were the last pair! We appreciate That she was willing to help and be flexible. This is what Customer Service should be like - so much thanks to Jasmine! :) 💜”
“This is the most friendly and helpful Aritzia I have ever been too! The associates were so friendly, took the time to understand what I was shopping for and brought me to many great options to try on. Julian was the best!! Genuinely so impressed, thanks for being so wonderful ??”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.