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“Andre and Rico were the best ...
They helped a friend with a difficult situation that nobody even in Tech Support was able to.
Amazing customer service.”
“Steven is excellent! He is so patient with this non-tech person. I have an interior design business and love the design part but not the tech and computer part. I dread the tech; but when I have issues he's so patient and has helped every single time. He works with our whole team to make the tech part much easier! I highly recommend!”
“I gave ITS a gold star because their technical support is the real deal. I reached out with an issue that had been slowing me down for weeks, and their team jumped on it immediately. No runaround, no transfers, no “please hold while we escalate this”—just straight problem-solving. They diagnosed the issue fast, explained everything clearly, and had me back up and running in less time than I expected.
It’s rare to find a support team that’s both genuinely knowledgeable and actually cares about getting things resolved quickly, but ITS nailed it. If you want a telecom partner that treats your time like it matters, these are the people you want in your corner.”
“Your employee, Hansel, is the most helpful person I’ve ever encountered in this store. He’s incredibly focused, caring, and smart. The best experience I’ve ever had at any T-Mobile store. I’ve never had such great customer service. Truly recommend! Thank you for him.”
“If you want top notch professional, personable and competent help, see the store manger, Arien, he is absolutely the best! I’ve been to other stores, there’s no comparison!”
“I just wanted to take a moment to recognize Josh at T-Mobile for his excellent customer service. I had gone to two different T-Mobile stores trying to get help with an issue on my phone, but unfortunately I kept getting told to come back later. I also tried calling customer service and was just sent back and forth without getting any real help.
When I finally came in and spoke with Josh, he helped me right away. He knew exactly what to do and had my issue taken care of in about 10 minutes. No excuses, no runaround just great service.
It was honestly a huge relief after the frustrating experience I had before. Josh was professional, knowledgeable, and efficient. Employees like him really make a difference, and I hope his hard work gets recognized. Thank you again, Josh!”
“We rented a Starlink to provide wi-fi at an outdoor event at our school in Washington, DC. Ian provided great--and efficient--advice; the Starlink arrived on time as promised and returning it was equally as easy as receiving it. Highly recommend this business.”
“I had an amazing experience at T-Mobile thanks to Cameron! From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the best solution for my needs. He took the time to explain all my options clearly, answered every question with patience, and made sure I felt confident in my decision.What really stood out was his knowledge and honesty — he wasn’t just trying to make a sale, he truly cared about making sure I got the best plan and device for my situation. The whole process was smooth, stress-free, and actually enjoyable.
If you’re visiting T-Mobile, I highly recommend asking for Cameron. Top-tier customer service all around!”
“Stopped by to check their deals, and Adriana and Ronald helped my family with our six lines. I highly recommend working with them. They were both very patient when my family asked multiple questions. We never felt rushed and felt very comfortable working with them.”
“This is by far the BEST company I have dealt business with for my company
If you’re looking for an honest company to do business with Axion communication is that company
Price and Quality of Service cannot be beaten
Cassandra and the Team the BEST!”
“Our family switched providers and the results show. The speeds and consistency of the network are excellent. The whole team was very friendly and helpful with finding the right plan and scheduling the installation. After the installation, Andrew with the networking department has been very helpful with further improving speeds and explaining future network projects. As a rural household, it's nice to have internet you can rely on that meets the demands of the twenty-first century!”
“Go Creative Wireless is outstanding! We live in a rural area and don't have other options. But even if we did have other options, this is the company I would choose. Brandon also just installed a new router at our home - faster, further distance, and less expensive. Thank you!”
“Rigo Anguiano, is the best. He is patient and knowledgeable. My iPhone 17 pro max stopped working. Apple Genius team could not help rather erased my phone. Rigo was able to problem love the errror.
Thank you ?”
“I came to this location on Friday 13th with frustration of my old phone that kept restarting. As soon I walk in I was greeted by one of the managers and told me someone will assist me. Soon after David came to assist me and answered all my questions. He was patient and answered all my questions. He helped set up my phone. Thank you David for your excellent customer service. I think I probably spent close to 3 hours or more due to my old phone kept restarting itself and we have no control over it. All the staff here go above and beyond with their customer service.”
“Going into a Spectrum store was a daunting thought. However, I arrived and found plenty of car parking, and the interior of the store is open concept and fresh. The associate assisting me made the process flawless ?
I upgraded, have new equipment, and am pleased w my experience today.
Ty, Spectrum ?”
“I've had Frontier for a few months now. I purchased their 1Gbit/sec fiber optic plan when it was offered to me at my doorstep. Overall, I'm very satisfied with the service, although there are some things that could be improved.The first thing that I would like to bring up is our Amazon Eero router. It's a WiFi 6 router, which is nice, but it's not exactly top-of-the-line equipment. I would have rather had the option to use my own router and cut the equipment rental out of my bill, but that wasn't an option at its installation.The second thing that I want to draw attention to is the ethernet cabling. It's UTP Cat. 6e, which is typical. It's fine to use for ethernet, as it is an industry standard, but I would have liked the option to install FTP ethernet cabling. My roof is neither thick or made of conductive material, so electromagnetic radiation may pass through fairly easily to cause interference.Again, my overall experience is positive so far. I'm glad that I made the change, even though it's not perfect.”
“Went in to add the Spectrum Invincible to our already high speed home internet and WiFi network. I shopped the Oaks Mall location to add a Spectrum Invincible connection to our home. The staff were helpful, quick, and professional.”
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“I switched to Green Razor a few years back. They took care of the entire process and I basically had to do nothing other than save $$ on my phone bill. I went from $150/mo to $75/mo for the same thing - so I'm really happy!!”