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“Andre and Rico were the best ...
They helped a friend with a difficult situation that nobody even in Tech Support was able to.
Amazing customer service.”
“Steven is excellent! He is so patient with this non-tech person. I have an interior design business and love the design part but not the tech and computer part. I dread the tech; but when I have issues he's so patient and has helped every single time. He works with our whole team to make the tech part much easier! I highly recommend!”
“Your employee, Hansel, is the most helpful person I’ve ever encountered in this store. He’s incredibly focused, caring, and smart. The best experience I’ve ever had at any T-Mobile store. I’ve never had such great customer service. Truly recommend! Thank you for him.”
“I gave ITS a gold star because their technical support is the real deal. I reached out with an issue that had been slowing me down for weeks, and their team jumped on it immediately. No runaround, no transfers, no “please hold while we escalate this”—just straight problem-solving. They diagnosed the issue fast, explained everything clearly, and had me back up and running in less time than I expected.
It’s rare to find a support team that’s both genuinely knowledgeable and actually cares about getting things resolved quickly, but ITS nailed it. If you want a telecom partner that treats your time like it matters, these are the people you want in your corner.”
“Trade Show Internet pulled off an absolute miracle for us in less than 4 days. From the owner to the project manager to the field team, every single person went above and beyond. They dealt directly with networks and coordinated with other vendors seamlessly, which made all the difference. I had no idea what I was doing in this area, and their expertise turned a stressful situation into a success. Truly an incredible team to work with.”
“If you want top notch professional, personable and competent help, see the store manger, Arien, he is absolutely the best! I’ve been to other stores, there’s no comparison!”
“I just wanted to take a moment to recognize Josh at T-Mobile for his excellent customer service. I had gone to two different T-Mobile stores trying to get help with an issue on my phone, but unfortunately I kept getting told to come back later. I also tried calling customer service and was just sent back and forth without getting any real help.
When I finally came in and spoke with Josh, he helped me right away. He knew exactly what to do and had my issue taken care of in about 10 minutes. No excuses, no runaround just great service.
It was honestly a huge relief after the frustrating experience I had before. Josh was professional, knowledgeable, and efficient. Employees like him really make a difference, and I hope his hard work gets recognized. Thank you again, Josh!”
“I just wanted to give a huge shoutout to Crystal for the amazing customer service she gave my family and I today. There were four of us, and she was so patient, kind, and helpful with every single one of us. She even helped set up our phones and was incredibly knowledgeable. She took the time to thoroughly explain our new plan, answer every question we had, and made sure we fully understood everything without ever making us feel rushed. You can tell she genuinely cares about helping people, and it made our whole experience so much better.
Because of the experience she gave us, I’ll definitely be coming back to this location and asking to work with Crystal again. She’s the kind of associate who makes you want to return. Thank you for going above and beyond we really appreciate you! T-Mobile is lucky to have you.”
“Best Customer service I’ve ever had! David G. went above and beyond to help me set up my new phone coming from Verizon and made sure all of my promotions were honored on my new bill.
I really appreciated his patience by answering all of my questions, as you can imagine changing providers can be very overwhelming. I highly recommend coming to this store and asking for David.”
“This is by far the BEST company I have dealt business with for my company
If you’re looking for an honest company to do business with Axion communication is that company
Price and Quality of Service cannot be beaten
Cassandra and the Team the BEST!”
“Our family switched providers and the results show. The speeds and consistency of the network are excellent. The whole team was very friendly and helpful with finding the right plan and scheduling the installation. After the installation, Andrew with the networking department has been very helpful with further improving speeds and explaining future network projects. As a rural household, it's nice to have internet you can rely on that meets the demands of the twenty-first century!”
“Go Creative Wireless is outstanding! We live in a rural area and don't have other options. But even if we did have other options, this is the company I would choose. Brandon also just installed a new router at our home - faster, further distance, and less expensive. Thank you!”
“Verizon on westlake blv customer service, Alfredo was helpful, kind and knowledgeable. He help trouble shoot an issue, also saved me money on my monthly Verizon bill. Explained benifits of a new S 26 + and by doing a trade in only cost me 200.00. Also, the Ultra watch having longer battery life.
The staff was all Very friendly and helpful. I highly recommend Verizon Westlake for great service!”
“This is not a review of Verizon as they have been horrible. BUT Thankfully today at the Simi Verizon store Marcus was able to quickly troubleshoot and determine our issue. He even called Verizon to make sure they did indeed send us a new product. Marcus went above and beyond. Better than the Apple Store!!”
“Going into a Spectrum store was a daunting thought. However, I arrived and found plenty of car parking, and the interior of the store is open concept and fresh. The associate assisting me made the process flawless ?
I upgraded, have new equipment, and am pleased w my experience today.
Ty, Spectrum ?”
“I've had Frontier for a few months now. I purchased their 1Gbit/sec fiber optic plan when it was offered to me at my doorstep. Overall, I'm very satisfied with the service, although there are some things that could be improved.The first thing that I would like to bring up is our Amazon Eero router. It's a WiFi 6 router, which is nice, but it's not exactly top-of-the-line equipment. I would have rather had the option to use my own router and cut the equipment rental out of my bill, but that wasn't an option at its installation.The second thing that I want to draw attention to is the ethernet cabling. It's UTP Cat. 6e, which is typical. It's fine to use for ethernet, as it is an industry standard, but I would have liked the option to install FTP ethernet cabling. My roof is neither thick or made of conductive material, so electromagnetic radiation may pass through fairly easily to cause interference.Again, my overall experience is positive so far. I'm glad that I made the change, even though it's not perfect.”
“Walk in to store this morning. Got to talk to associate when my turn came up. He handled my billing issue in 10 minutes.
He was professional and knowledgable.”
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“I switched to Green Razor a few years back. They took care of the entire process and I basically had to do nothing other than save $$ on my phone bill. I went from $150/mo to $75/mo for the same thing - so I'm really happy!!”