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“Service and atmosphere is good , But I do not understand, why bank ask for appointments for all matter , many of which , can solve on phone , by calling on registered mobile numbers and with confirmation of date of birth and social security number . This will save customers and bank times.”
“Good service. Eloisa is very helpful and explained all the details of opening an account. The banking system is very easy to understand and the website is also easy fantastic. It's not super busy like other banks so there isn't a long wait.”
“The staff at this small branch is outstanding. They have taken the time and patience to help me everytime I needed help. Amirah, Jeremiah, and Pan are the absolute best. I love this branch.”
“I love the employees at this bank. Very efficient, friendly and always looking out for me and my family. My handicapped daughter went to the bank to cash a check with her caretaker. The bank called me to confirm that this was okay. Above and beyond!”
“Outstanding service from Merry and her colleagues at this branch. We had an in-person appointment to open up a checking account for my daughter. Merry took time to explain the options and help my daughter make informed decisions. She also helped to educate my daughter on general financial management and how to build credit. Overall a great experience”
“Samiya and Ruth were super helpful and provided outstanding customer service.They went out of their way to provide useful information that gave me a lot of insight in how I wanted to do my banking.They also were super accommodating and were nothing but kind. 10/10”
“Although Chase isn’t the bravest when it comes to defending the vault, it really respects the economy in all markets and protects its customers at a convenient fee.”
“I went to chase bank upset about a situation I was going throughSo I had appointment to open a checking account that’s when I met the assistant Vice President of the bank I’m so impressedTo be helped by the assistance Vice President!!!She was so Knowledgeable polite respectful honest trustworthy nice friendly and cool.I went in sad and left out the bank Happy in and with confidence I’m so happy I opened my checking account here her name is Minh Tran ask for Minh she’s the best!!”
“I've had meh service from Lourdes that was professional but unempathic and cold. However, today I had excellent service that was warm and customer-centric and went the extra mile in providing options and suggestions on how to save on fees from Manna. Citibank is fortunate to have her.”
“I went to the Otis dr location today, big mistake. So I went to the Marina Village location after work today, Arthur jumped up and helped me as soon as he saw me walk in. I was in and out in less than 5 mins with excellent customer service. Thank you Arthur!!”
“Zelaikha was very helpful and knowledgeable of her job thank you for helping with getting my comicated transation and made so easy and smooth I recommend this branch and their staff”
“I've had meh service from Lourdes that was professional but unempathic and cold. However, today I had excellent service that was warm and customer-centric and went the extra mile in providing options and suggestions on how to save on fees from Manna. Citibank is fortunate to have her.”
“Alvin just made it so easy for me to open up a new account as a foreigner. Just walked in early and got an appointment the same day. Alvin was super helpful and went through the whole process with me - would absolutely recommend”
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“I have banked at this location for the past 17 years, and overall, I have been getting good customer service and would highly recommend that bank. They greet everyone by the name and address of any issue I would have. Just think of any bank where you banking they would remember you while you are in line and help you with a big smile”