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“Best UPS Store experience! The manager Srujan was very helpful, friendly, and professional. Quick service and great customer support. Highly recommend this location.”
“This would be the type of place I would stop by just to say hi. I absolutely loved the customer service. Ravi is very kind and always with a big smile. He is more than willing to help. Natalie is also very nice. She helped me rent my uhaul and was very professional. It's definitely worth using this place as your go-to shipping annex.”
“The loveliest people own and run this store. They're always so nice and super helpful. Props to Amanda and Dinesh for building a solid business within the community.”
“There aren't enough wonderful adjectives to properly describe Intelligent Office! They have been a lifesaver as we transition from one system to the next without our office manager of 40 plus years who retired earlier this year! Thank you for being willing to take on our clients, schedules and anything else we have asked of you. Sierra, Rachel, Yesenia and Claudia-THANK YOU! You all are amazing!”
“Jessica is such a helpful and sweet associate! I’ve always had the worst experience at the local USPS but this place tops it by far! Jessica quickly helped me package and mail five different items to 5 different addresses in no time. Plus, she was super thankful for me choosing their store.”
10:30AM - 3:30PM
4425 Treat Blvd, Concord
Mailbox Centers
“I have been using this UPS store for a long time and with all my Amazon returns and so forth. Have used them a lot. They are always very friendly and helpful and overall just great customer service!!!”
“Walked in for a drop in livescan for the DMV and my school. Service was really quick and staff was friendly and courteous. Pricing is lower than most places around, charging $30 for each livescan (not including the $32/49 DoJ fee). Great option for the price, and will definitely be coming back in the future for any licescanning. (They charge $3 for credit cards, so bring cash or debit)”
“I enjoy this UPS Store location and its employees however I recently had a package not shipped and really need to get in touch with the manager to view cameras and rule out the store. I suspect USPS doing something shady. If the owner sees this please contact me.Update: Package was found USPS mailman was at fault. If you ship any USPS packages please just take them straight to the USPS Office. The mailmen on this route do not care about your packages as I also had a package to be picked up on Saturday and the mailman chose not to take my package so I took the package to USPS on Monday. Again, this UPS store and its employees are amazing and like family. Just don’t trust USPS Mailmen on this route if you drop off packages for USPS here.”
“I am partially blind. I needed help making copies . A young man named Christian was exceptionally kind & went above and beyond to make sure I was totally taken care of to my satisfaction.
He was such a God given blessing I can see why his name is CHRISTIAN! Blessings to you!”
“I had an Amazon return that is done at this location. I had messed up the return on my phone and had no idea what I was doing. There were two people taking turns trying to help me and helping other customer as my phone had froze. They employees were so kind and helpful. I was so impressed with the way I was treated. Thank you”
“Having a Stable, Valid address to keep important documents, personal space for possible letters from family or friends who want to reach out has Been INSTRUMENTAL in How I am able to every day Be Forward in my Goals to be Healthy, Mentally, Spiritually and Physically,
The staff at my Specific Location from Day 1, been compassionate, kind , supportive and nothing but good to me . I have chosen concord as home , I am a Bay Area Oakland , Alameda woman who has found The Area of Pleasant Hill , ( concord , Walnut Creek , Martinez ) a special place to want to call home . Life is challenging for all of us and UPS Store at 52 Golf Club RD continues to support me in all my goals .”
7AM - 11:45PM
4424 Treat Blvd, Concord
Mailbox Centers
“amazing staff I'm greeted every time i walk through the door, they do not practice price gouging here as does the UPS store up Clayton Rd...paid $1.46 for label here, the gouging store wanted to charge $3.56 for same, exact label that they got for free from UPS itself !!!”
“My experience was great at this location. I had multiple Amazon returns and the ladies working helped me send them out with ease! I highly recommend this friendly place.”
“Tony at the Concord UPS store on Clayton Rd exceeded my expectations today. I had 3 bags full of clothes and a box of shoes I needed to ship to a colleague who lost everything in the SO Cal fires. Help helped me bring the bags and shoes in and got a huge box to fit everything. I was so grateful for his customer service and empathy. I thought it would have cost me $250 but to my surprise it was only $166. Thank you Tony and UPS Store.”
“I had a bunch of packages to drop off, I thought it was going to be a hassle but the dude working there was chill, I was chill, and everything got sorted and done in no time at all.”
“The guy who does the notary’s here was very helpful and courteous. I really appreciate how customers are treated here. Wish I could say the same about the store in Lafayette.”
“I relied on this store for mail and packages in the last couple of years.
It is one of the best run UPS stores I have dealt with in at least two states.
They care about the customers and always strive to do a great job and to provide excellent customer service.
There can be a wait sometimes because so many people count on them. But the wait is worth it for the outstanding service they provide. Thank you for helping me with my mail and packages these last couple of years. It provided me with consistency in a time of transition.”
“Amazing customer service. Thomas was beyond expectations helping me with unbelievable packages situation helping and multitasking with very demanding schedules and customer! Great employee to have on this location!”
10:30AM - 3:30PM
25A Crescent Dr, Pleasant Hill
Mailbox Centers
“Troy at the UPS store in Pleasant Hill was very professional, friendly, knowledgeable, patient and quick. He was aware of every customer and helpful on the ball! Well done!”
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“Team member was very helpful, quick, nice, polite, and the price was RIGHT! I will refer friends and family members to your store in the future!! Thank You for your services, Awesome Job!”