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“This is an AT&T store where we received the best customer support ever. The credit should go to Mario. Hope there is only one Mario. We needed a new phone and my husband's iPhone was so old that there were several complications. It took forever to transfer data from his old phone to a new phone. We were there for more than three hours (painful long) but Mario was patient and kind to help us. While he was helping us, he continued to answers the questions from his colleague about other customers. There were several times a rush of customers coming in to the store, yet he stayed calm and attentive to ever in the store. Thank you, Mario!!!”
“Alex was great! Got an appointment the day of and he got my cracked phone screen fixed in under 30 minutes. Would definitely recommend to anyone needing an Iphone repair for an affordable price!”
“ALL of Your Staff were SOOOO "Polite, Professional, Pleasant, Happy" & MOST Willing to Serve Me/Take Care of My Needs. All 3 of them were "OUTSTANDING!"
I Give this Store & All of Them a 10+ Out of 10!!!
Thank??You!”
11AM - 6:30PM
1372 N Main St Room 204, Walnut Creek
Mobile Phones
“Found this hidden gem on YELP and couldn't be happier with the service and price!!! Yama and Jim work fantastically together to make sure everyone is happy and electronics are FUNCTIONING!! The turnaround was quick, and these guys know what they're doing!”
“My iPhone got wet and wouldn’t power up. I thought my contacts were backed up with iCloud and with Verizon backup but only about 1/3 of them were. My text messages were backed up but most of them were only identified by numbers instead of by name - thousands of them- total nightmare. They took my phone apart and connected a portion of it to their equipment and were able to upload all of the missing data from it. It took a week and cost $300 but it saved me a lot of time. Huge relief, thanks!”
“Bryan is so awesome! He's really passionate about what he does and repairs everything faster than Apple! Saves so much time so I'm thrilled! He's very caring and teaches you how to take good care of your prized electronics so that they'll last for a long time. His store is neat too. Great customer service, very knowledgeable staff, and convenient & flexible hours as well. My schedule is so jam packed so I really appreciate him accommodating me and answering all my questions. He goes the extra miles. Thanks so much for my positive experience and for all your help! I truly appreciate it.”
“I want to give a huge THANK YOU to Jacob at the Verizon Store for helping us get an amazing deal on a new iPad and iPhone for my wife,Inci Tolnay. Jacob was incredibly knowledgeable, patient, and genuinely focused on helping us find the best options. He walked us through everything clearly, answered all our questions, and made the whole process smooth and enjoyable.
We left the store extremely happy with both the products and the service. Thank you, Jacob, for going above and beyond — you made our day!”
“Our overall experience was amazing. Mason, who was the person who helped us, was very cordial and helpful and had good insight to what would best fit us and where we could benefit the most.”
“Came in to do a cross upgrade for our phones, and we were approached by a staff member who handed us over to Marquis. Marquis was very helpful in streamlining the process and making sure that everything was in working order before we left. He was very engaging and courteous, which made the long process seem fairly painless. Would recommend asking for Marquis when you go in.”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“Robert was awesome he went above and beyond to make sure I walked out with an activated phone after spending 3 hours texting att customer service app people . I was frustrated and annoyed getting no where with their chat representative. If Robert would not have asked me if I had signed in. My wait would have been a few hours.
ATT needs more people like Robert.. He's very professional, polite, and prompt making sure his customers are not waiting to be helped a long time. There were 4 other employees that were on the same shift 2 of the girls were either new or just didn’t care about their job. Anyhow, I appreciate your help Robert!!!
Ps. The music wasn't that bad. Haha!”
“The sales rep, Mariane, was wonderful. She was very friendly, and explained everything thoroughly and patiently. I would recommend the AT&T Store for cell phone purchases, and particularly Mariane as your sales rep.”
“Ebony was excellent. She took good care of me and my wife. They had a promotion and we got some amazing deals on new phones, tablet, and home internet service. She was very knowledgeable and gave us a great customer service experience. Very pleased.”
“Terry is amazing. I went in to pick up a tablet with my husband and decided to upgrade my phone as well. Terry was knowledgeable, attentive and extremely patient.”
“I visited Verizon to inquire about the latest iPhone models and available color options. The representative who assisted me was exceptionally knowledgeable, courteous, and helpful throughout the entire process. He provided clear explanations of the current plans and promotions, which made selecting the best option very straightforward. I was able to transfer two lines and upgrade to new devices seamlessly. He also assisted with transferring my files and photos and ensured my new phone was fully set up before I left. Overall, I received excellent customer service and had a very positive experience.”
9AM - 6:30PM
15995 E 14th St, San Leandro
Mobile Phones
“This guy is absolutely awesome! I do not live in this area and my phone got dunked in water. I had no way to contact my family at home. And i needed my phone to pay for my gasoline.. i contacted a bunch of phone repair places and they all wanted 160 bucks and up. This guy not only did the job for a fraction of that but he finished the job in minutes. Dude is awesome and he is definitely not greedy like that kiosk at southland mall. You definitely should avoid that place.
If the owner of phone geeks reads this i want to say thank you dude. Ypu hooked me up when everybody else was trying to get over.”
“I went to Dublin CA store, the service is so great. I have been with Metro for the past 15 years. I switched my phones from Apple to different phones and they helped me delightfully. Emanuel the employee deserves to get credit for his excellent customer service!Much obligedP”
“Helped by Fox to get my dads uncharging phone replaced. Fox went above and beyond to help me complete my transaction and get my dad his “lifeline” back ?
Def go here if you need some real service!”
“I had a very positive experience at the ATT store recently. After spending over an hour on the phone frustrated with ATT Help and the lack of knowledge I was getting, I made a visit to this store and was helped by the manager Kevin. He listened to the problems I was having with my change in phone subscriptions and the poor experience I was getting. Kevin was knowledgeable, professional and friendly in the way he helped me. I would recommend him highly and his manager should know how good of an ATT employee Kevin is. Kudos!”
“Zach at the Verizon store in Lafayette, CA is excellent! He made the process so easy! Professional and patient, he made the sign up process painless. Highly recommend!!”
10AM - 8PM
4820 Dublin Blvd, Dublin
Mobile Phones
“You have great service here most of the time. They usually have what I need, and they price match. Their online ordering and on-site pick up is super convenient, and curb side pick up is a plus. This best buy is always clean and spacious. Can't go wrong here.”
“Excellent service! Josue helped us out, walked us through everything, and anticipated our questions before we even thought to ask. We had a great experience and intend to return to this specific store for all of our AT&T wireless needs.”
“Ken
I just want to thank you for your hospitality when I came by T-Mobile 3 weeks ago I
purchased a phone from a young lady named Shawanna and I appreciate her so much but thank you for showing me how to operate the phone. I really needed to know how to properly store my photos and send them out for professional use, and I did not know what I was doing. I know I had to get photos out and you took your time and taught me step by step-patiently how to probably operate my iPhone I want to thank you so much for being a gentleman. Thank you for your excellent customer service Patience is a virtue you took your time. I would’ve probably been a little frustrated, ..but you were not.
thank you so much for being a gentleman. Thank you for your excellent customer service and your hospitality. You and your team are a
A representation of Customer Service
Ken you are an awesome person and I pray that you are rewarded in your endeavors in life. Keep up the good work
Thank you.
Pammies”
“I visited this location, and they took care of my needs, on top of that gave me an awesome deal along with my purchase! Thank you to all the friendly employees and the branch manager for the outstanding service! Expect to see me in the near future for more of your great deals etc ? God bless ?”
“My experience here with Brian, Melad and Vanessa was amazing. Excellent customer service, friendly, prompt, and knowledgable are just a few words to describe them. I look forward to future visits with whatever help I need with them. Thanks to you guys again for your time, help and friendliness.”
“Amazing assistance from all of the Staff, both Sean and Perla were so helpful when I needed help and even while my old phone wa transferring to my new phone, they would talk to me and made the pastime enjoyable, I will definitely be coming back if I need anymore tech help. Thank you guys for a good finish to my Friday!!!”
“Honestly I've never had the best experience today with AJ and Sam they are very knowledgeable and really do know what are they doing and saying when they explain to you. They need a raise!!!”
“I visit and shop and Walmart regularly and always find the best deals on groceries and household needs. I have never been disappointed or found a shelf empty of products. Online is always easier but if you're not sure what you're looking for going to the store is easy as well.”
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“Rohan was amazing! We came in for a device change and an upgrade and Rohan took the time to help us and was super patient. It was taking a while to back up our devices especially mine since I have over 200GB of data and we hit a snag with switching my device to my family member not activating the new device but he stayed well after store hours to get everything fixed and us leaving with our devices up and running. Overall 5 stars for Rohan!”