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“Need a 12V Battery Replacement? My 2012 (240K+ mile) Prius didn't start due a dead 12v battery. It lasted 12 years since I drove it off the dealership. I called around my local big box auto stores and was quoted over $300 for the battery and learn that Toyota Prius was excluded from their free battery installation service. I figure the battery was located in the trunk/rear of the car which made it more complicated than others. I definitely wasn't comfortable switching this out myself. After a few calls to stores for price and product availability, I shot Hybrid Experts a text and was given the best price with free installation over the phone. (I won't reveal the price here but trust me, H.E. is truly passing the savings to us). I arrived on my scheduled time and was again, welcomed with a smile by the Owner. This is a Wednesday afternoon, the shop was busy with customers, all during a heat wave of 105 degrees. You got the Owner trouble shooting and calling for parts, the Son rushing back to install his last piece, all done with a smile and for the customer. So onto my car... My new battery I was expecting to be a generic brand or something our big box stores would carry like Duracell, etc.. based off the price quoted to me over the phone. I was 100% wrong, H.E. got a Toyota Brand 12v, the exact battery that lasted 12 years when i drove it off the lot. This was a sweet surprise and it shows they only use quality parts and trusted brands which is backed by their warranty. I'm confident that I found the best guys in the business here. Thank you again Hybrid Experts!”
“Best place for car batteries. Great price! Unfortunately, though, it you misplaced your receipt for your core battery they won’t honor their $10 core payment, but they’ll still give you $3.”
11AM - 7PM
3570 El Camino Real, Santa Clara
Battery Stores
“The store is really amazing.my Tesla car was not fixed properly at elsewhere due to an accident,the owner here diagnosed it for free and provided the repair plan,it’s so great .a store that treats customers so well must be very responsible,I highly recommend to visit when you have trouble in the car.”
“I was helped by Cesar, who was friendly, informative, and I couldn't help but notice the other employees at the time also doing a hell of a job helping a customer with what seemed like a complicated battery issue. Came to pick up phone, and it was as good as new.
If you need a phone fixed, and/or a battery issue, id definitely recommend this store. Thanks again!!”
“Some things shouldn't be so highly overpriced no matter what type of niche you fulfill for the public. I mean the day I pay almost double and in some cases even more for the exact same item I can get at another store, I'd appreciate someone giving me a slap of common sense so I can come back to reality.”
“I went to have my battery and charging system tested and Josie took care of me. She knew a lot about the battery/alternator system and what steps I needed to take next to figure out the problem.”
“I appreciate the work at this O'Reilly location: 1170 Blossom Hill Rd SJ. You are greeted when you walk in and after the wrong head light was purchased for my car; it was promptly returned and the correct ones purchased. Then, employee Allan installed the headlights for me. I really appreciate their customer service. I will go back for any car needs in the future.”
“I've come in here a couple times and the staff is always nice. Shout out to Han for being super helpful and sweet. Anything with my car I find intimidating so I appreciated his friendliness - honesty and knowledge.”
“I've utilized O'Reilly Auto Parts for numerous years. I always find what I need there and at an affordable price. The customer service is always friendly and knowledgeable. I've had times where I needed help with a diagnostic and they were able to run a scan for sensors/fuses right there on the spot. Returns have been easy, when necessary. It is rare I don't find what I need there. This location superseded what I needed a few nights ago when I needed a starter many people don't stock. O'Reilly had it in stock and I was able to pick it up within about 30 min. Super happy to have my car running great and for helpful service. Thank you once again!”
“Headed here for some coolant and was helped by Ariel who is super knowledgeable and super friendly. Great place to come when you not only need parts but also some tips”
“Friendly customer service, centrally located in a large shopping center surrounded by delis, fast food restaurants, etc, it's at the corner of Story and King Rd, San Jose, Ca, minimal waiting in line, clean hallways and shelves are fully stocked, very helpful and willing to exchange any defective part under warranty, unlike O'Reillys on Alum Rock Av, that has a 90 day warranty policy, even if the part has a 5yr warranty, they will not exchange the defective part, regardless if the extended warranty still in effect,”
“Very friendly and they can read !!! Yeah a store where we and they read Spanish and English and a few others German French heey that sold. The store. To me for my car need try the spray foam in a can it's worth the price and glass cleaner awesome dosea great job
too.!!!”
“They were very helpful. And even used their diagnostic meter for my check engine light was on. No charge on that. A shop will charge you betwern $125-185 to do a diagnosis check”
7:30AM - 10PM
1810 Alum Rock Ave, San Jose
Battery Stores
“Always fun.. the guy that helped me was patient and even though they didn't have what I needed they sent me in The right direction by recommending another store.”
“Love this store. (1) O'Reilly's is the best auto store (2) this store in particular is the right amount of friendly and knowledgeable when you ask.
If I can, I go here.”
“This store rocks!
Every time I come in here, I'm impressed by the workers. They are always knowledgeable and know the things they sell.
I once bought coolant and the worker asked if I wanted a funnel. That saved me. Thank you, yes.
Today, I grabbed a bottle of Versachem and the store worker downsold me. He told me if I'm working on one car, they have a small tube which saved me $11! :)
Things here are always on the pricey side, but I'm always happy to pay it for the support I get.
Thank you.”
“Since the battery probably died due to its advanced years, once we got the car jump started, we got the battery replaced at O'Reilly Auto Parts. I think he was the only person there Sunday evening, but he replaced it quickly, which we really appreciated; I didn't want to get with another jump start the next morning.”
7:30AM - 10PM
1799 Story Rd, San Jose
Battery Stores
“Ethan was fantastic. We badly needed our car battery to be replaced. He took a lot of effort (the old battery wouldn't come off) and helped us with a smile! Thank you very much, Ethan!”
“Called - didn't have what I needed but had it transferred and available the next day. Called me when it was available. I will be coming back for my next batteries.”
7:30AM - 9PM
1160 N 4th St, San Jose
Battery Stores
“Went in to get windshield wipers and was in & out! The employee behind the counter was quick to help me find the right size (since there was no book or computer to search on my own). But this store is definitely a go to if I need anything automotive again.”
7:30AM - 9PM
1905 Tully Rd, San Jose
Battery Stores
“Benji provided excellent care, guiding me through my battery options on the computer screen, helping me choose the best one, and handling the installation. Throughout the process, he was kind, knowledgeable, and respectful.”
“Kind, professional, great customer service I highly recommend this location! My husband went in this morning to fix an issue with our battery and they offered a free option instead of a potentially expensive one. They have us committed as customers for all our multiple vehicles for our life time. Thank you O'Reilly!”
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“friendly and fast service. didn’t catch his name but the male employee with red hair helped look up the specifics of my car, even popped the hood to double check when i wasn’t sure exactly what i needed. good info, helpful suggestions, ultimately helped me fix my headlights without dropping a buck at a mechanic.”