{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“SAIL internet customer service and the high quality of their internet connectivity is by far more superior than any of the other better known and larger providers.I am happy to recommend the SAIL internet team to all of prospective customers with the highest compliments.”
“I recommend this location 100%- this location rebuilt itself from a bad reputation in the past. (Speaking from experience with bad reps they had employed at one point) the new gal there had integrity & is an amazing sales rep. Thank you!”
“The owner is very nice. She helped with my order and I got the tv box same day. The tv box works perfectly. The owner is very professional, highly recommend the store.”
“I just switched carriers to T-Mobile and had some complicated transactions during the switch over so I went to this store for help and Matthew and Jeffrey solved everything for me, plus they were extremely professional and really nice. It made my complicated stuff so much less stressful. Excellent customer service from this store for sure!!”
“I came in to pick up an Iphone 16 plus and transfer data from my old phone to my new one. Samir was kind, knowledgeable, and made the whole experience enjoyable. He was able to answer all of my questions.
The whole experience was very nice. I went in and was helped immediately. They had enough staff which was a pleasant surprise. Would absolutely come back for any additional upgrades or Apple products.
5 star through and through.”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
“Had to upgrade two phones and get a watch. Bianca was awesome and made it really easy to make the switch to a new phone. I had to bring my three kids with me and they encouraged us to use the phones to keep them busy which worked great. Happy with my service”
“I was in here June 12 around 7 pm to open up a phone line. I did not get what I needed that day, but I came back the next day. Unfortunately I had to do it as soon as possible. Jovanni helped me out on the 12th. He was very professional, patient, polite, and respectful. Unfortunately the next day he was leaving as I show up around 6 pm. I was hoping he finished helping me out, but the other associates in the store help me out in a very professionally way how things should be done. I was treated the way customers should be treated. In a good customer service way!!!! They answered all my questions. They were professional, patient, polite, and respectful how it should be. I’m happy with my purchase and the customer service!!!! I’ll come back for all my other needs!!!!”
“Mike and his team worked efficiently in our new commercial space for a financial institution. They helped pick up the slack after the GC fed the cables throughout our unit. Very thorough and made everything easy to understand for us not so tech savvy individuals. Just reached out to Mike again on an new request to add more ports. Great team and the CIO had nothing but praise for the job done under short notice.”
“I am so happy that they are now closer to me! they are excellent on the phone, and now I want to check it out for myself at the new store close to Walmart. it's probably like a 10-minute walk, I can't wait to check it out!”
“5 STARS for CYNTHIA!! I can’t express enough how amazed I was with the level of customer service she gave. From the moment I walked in she greeted me and made me feel welcomed. She definitely represents the company extremely well. I wish there were more Cynthias in this world, nowadays good customer service is hard to find. She is definitely the reason I’ll continue being a Xfinity customer.”
“Prologue - Subscribed to a post paid plan. Was misled on the promo. Billing issues. Substantial miscommunication with T-Mobile support. Epilogue - Returned the phones and canceled the plan.However, this is the in-between. Turned up at this T-Mobile store with the above problem - I cannot fully state the exemplary service provided by some of the staff at this store.Jose is an absolute legend! A remarkable person who was extremely considerate, demonstrated exceptional comprehension of the problem and potential solutions. Above all has infinite patience! True rock star! He spent several hours with support on my behalf to have this issue sorted. The epitome of how customer support ought to be - and fundamentally how people ought to be, kind and compassionate. Go Bambi!Shout-out also to Kevin and store manager, Ashley. Similar experience different day. If you are still considering T-Mobile, and going into a store, this is the store you want to visit!”
“They need a system to help people. You walk in and wait. There is no lines to wait in or numbers to call to help people in the order they arrived. Once at the desk the service was fast. But to get up there took awhile and people who came in after me were helped first.”
“We use Bay Networks for remote hands service in our San Francisco POP with over 140 servers. We are quite happy with their service and promptly response. A++++ service.”
“The service at the Palo Alto location is second to none. PERRY is an absolute wizard when it comes to maximizing deals and making sure you walk out happy. If you work with Perry you are guaranteed to be walking out with the best bang for your buck. I am so thankful for all their help with my trade in! I could not be happier.”
“I was somewhat apprehensive to go here for help based on the reviews, but in the end I happy that I decide to go here. I went to store when it wasn’t busy to avoid potential for long waits. Couple of the reps help me transfer 5 lines and 3 wearables from AT&T to T mobile. I had to go to the store because I couldn’t do it via website nor speaking with call center due to a system error message. The store reps were incredibly helpful. They resolve my issue and transferred all of my lines. The made extra effort to show me how to setup T mobile app, walked me through how to subscribe free streaming, and showed me how to file for promo rebate. They also pointed out few rebates that I wasn’t aware of which I would have missed out on otherwise. All of this took time because excellent customer service often takes time, but I do see how there could be potential for long wait times. My suggestion is to try going during non busy hours. Perhaps early weekend morning as I did.”
“53ft trailer. There are two truck entrances, I used Java street, so the dock was on driver side of my truck.But check parked cars before you enter, because you will stuck if you will use Java entrance and somebody uses corner parking spots. So other way is to use main truck entrance on Boregas Ave, back in insideBecause there's no space to u turn for 53 feet trailer. Parking is very difficult, if you have small experience - just avoid , it's very easy to damage trailer swing doors while backing, pay attention to it.Also, after loading, it's too tight, if you have swing doors on your trailer, double check everything before pulling forward. It may to get damage to your door or even fully remove it.But staff is friendly, they helped me a lot. One guy he pushed my trailer door and helped me to get out from this loading dock.”
“I came in the evening Monday 17th and was helped out by a young man named Ruben he was very helpful and solved my troubleshooting problems. I usually hate coming into this Tmoblie because of past experiences but Ruben made my experience easy and fast he was very knowledgeable and answered all my questions very surprised to hear he’s a new hire.”
“Thank you, Cesar @ McCarthy Milpitas store, for being understanding how frustrated I was(phone was stolen/lost) and patiently assisting me on getting a new SIM issued and installed on a temporary phone we had. This means a lot to me since life without an active phone line and live chat with family is insane. Thanks again!”
“Very clean store nice and cool. I was immediately helped through my entire process of adding 2 lines and purchasing a new phone. I was also able to set up everything and swap in store before leaving. All of the staff members were nice and professional. I will edit the name of the actual reps that helped me when I go back. They were so helpful and didn't rush me. We were all excited to see the new fold so I let them do the unboxing since the store model wasn't up yet. This isn't my home store and I stopped there to grab the last phone available. I was very pleased with my service and look forward to going here in the future.”
“The service is very good. What I like most is that most of the employees are bilingual. The store is clean and they always have promotions. The employees are friendly.”
“Five stars for Bobi!! Bobi was extremely helpful, courteous, and saved the day. We were having issues with new account set up after the fact and were hitting snags every time we tried to correct the set up. Anyway, Bobi was super helpful and exceeded my expectations and we walked away extremely please. Bobi is the shiznat! :)”
“Versa is unique among software-defined networking vendors, providing an end-to-end solution that both simplifies and secures the WAN/branch office network. Based completely on software, Versa’s Cloud IP Platform delivers a broad set of capabilities for building agile and secure enterprise networks, as well as highly efficient managed service offerings.”
“Very good service at this location. Kathleen helped me set up my business lines and was always there to answer all my questions. Even after I left I added lines and office phones and she was very helpful in making sure I had all I needed. I would recommend this location.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Last week I switched my carrier from AT&T to T-Mobile, the customer service at TMobile Newark assisted me. Johnathan, who is not only thorough and knowledgeable but went out of the way to help me with what was best for me since I wanted to stay in my budget. He stayed back and did overtime and made sure the data transfer smoothly transferred in spite of me forgetting my iCloud password , he stayed calm and composed. Since I had mentioned that I was traveling and made sure I have everything on my phone. Johnathan did not care about his long commute from Newark to Oakland which he had to cover that late at night. Seeing is compassion and hard work, I must say TMobile is very lucky to have him because people like Johnathan are very rare to find. He is a Gem with humanity and humbleness.I went for one phone service but ended up taking 3 phone services. Even up to me I will give 100 stars And also would like to see him a store manager very soon upon my next visit. Thank you Johnathan for being my agent .”