Verizon offers a range of mobile and internet services, including 5G home internet and business solutions. Customers can visit the San Francisco store for assistance or shop online, with options for in-store pickup, free 2-day shipping, and same-day delivery where available. Many reviews highlight the exceptional customer service provided by staff members like Noah, Tim, Ashley, Angel, and Tiara. Customers appreciate the knowledgeable and friendly assistance they receive, noting quick resolutions to their needs, whether for new phone lines, upgrades, or trade-in deals. While some reviews mention issues like understaffing and long wait times, the positive experiences with the staff often outweigh these concerns. Customers feel valued and well taken care of, making Verizon a preferred choice for many. Overall, the store is recognized for its helpful team and commitment to customer satisfaction.
Robert was super helpful and patient with me today when I stopped into the store for some questions related to a new phone upgrade. Very much appreciated his kindness and support.
November 2025
Super helpful and definitely took their time to help out and make sure that the offers they had were specifically tailored to your individual phone and plan. But I'd recommend making an appt.
November 2025
Very clean and the staff there is knowledgeable. It was nice walking up to the location and there were no homeless people hanging out in front
