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“Luis was super helpful after one of his co-workers had messed up a document submission for LiveScan. The initial mistake has cost me weeks of headache but Luis was able to help fix my issue and made sure to take care of things for me. Appreciate his calm and polite demeanor ? he gets 5-stars but wouldn’t have had this problem to begin with if the other guy hadn’t messed up initially:/”
“This is a woman owned local business that does everything from shipping to anything you can think of with paper or online needs. The owner is named Tara and she is the most caring, generous, thoughtful, helpful, understanding person I’ve ever met. She anticipates your needs before you even know what they and meets them, she has the most wonderful customer service that I have come across in any business and I just cannot speak about her and praise what she’s done with this business, enough
I highly recommend this business and Taraand just hope everybody comes to know her and give her your business
July 2024. Just went there and it’s been closed. I’m so sad and feel awful for Tara. How to get a hold of her I would just like to say that I’m very sorry her business was so great”
8:30AM - 6:30PM
28241 Crown Valley Pkwy F, Laguna Niguel
Mailbox Centers
“I’ve been coming to this UPS location for years, and it honestly feels like family when I walk in. PJ is always so sweet and goes out of the way to make sure I’m taken care of, and the whole team is just wonderful. They’re always on top of everything, super attentive, and you can tell they genuinely care about their customers. I’m so grateful for the kindness and consistency they’ve shown me over the years — it really makes all the difference. ?”
“I use this postal store all the time for shipping items that I sell online, gifts for family and friends or returning items. They are always so nice and welcoming in the store and very helpful.”
“I had a multi-item return to the store (10+ items) that was pretty tricky. The two young girls who worked there were SO helpful, patient, and wonderful. They made me feel at ease in a stressful situation for a technologically challenged 40 something. I highly recommend this store!”
“Zahid was patient and helpful. My daughter was moving across the country and he found the most economical shipping option for 5 boxes of different sizes and weights. Great experience!!”
“I always have such an easy transaction when coming to this store. The manager Kristen is fantastic, always gets the job gone and never makes you feel rushed even if the store is busy. She takes the time to make sure I get what I need and because of her I drive out of my way to come to this location. I know I’ll receive the best customer service if I come to her.”
8:30AM - 6:30PM
27068 La Paz Rd, Aliso Viejo
Mailbox Centers
“I did a printing job and I was amazed at the turnaround time. The staff were so polite and helpful. I would definitely go back for my printing requirements. They also do other things like shipping , fingerprinting and notary.”
“Great experiences here! Over the course of a few weeks, needed a few international matters dealt with, including:
-Digital UK passport photo
-Document shipment to UK (went with DHL)
-Personal item shipment to Australia (went with USPS)
Each time, the team here was friendly and helped me ensure everything was set up correctly - was also great to be able to compare shipment rates across services. Would strongly recommend for international passport photos or shipping.”
“Great place to get boxes. Fantastic service, best place for service in the area! They located my package that I lost months ago, super unexpected and helpful. Super happy with everything, and can't beat the prices!”
8:30AM - 6:30PM
30767 Gateway Pl, Rancho Mission Viejo
Mailbox Centers
“The staff are friendly, professional, and work efficiently without long wait times. Most importantly, they helped us pack our boxes, which USPS cannot do. The service from UPS is outstanding. Greatly appreciated all your help.UPS is the best.”
8:30AM - 6:30PM
26895 Aliso Creek Rd # B, Aliso Viejo
Mailbox Centers
“Mason, the store manager working today was so helpful. I feel that he went the extra mile to help me with a challenging and difficult return to China.
The merchant return address was in Chinese characters. I was able to get some of the address translated into English, but the rest Mason was able to translate in Google. Also, USPS rejected the address format and Mason had to resolve this by continuously reformatting and submitting the return address until it was finally accepted.
I just want to publicly thank and recognize Mason‘s efforts and highly recommend this store
Thank you !”
“The young man who assisted at the counter was polite and courteous. He was also efficient with processing the transaction. Would highly recommend this location for your shipping needs and any Amazon returns.”
9:00 AM - 5:00 PM
303 Broadway St Ste 104, Laguna Beach
Mailbox Centers
“This place has really turned around from the previous ownership. Lauren is very helpful, pleasant and is very knowledgeable. I stop here whenever I need to office services. The place looks great!”
9:30AM - 5PM
22762 Aspan St Ste 202, Lake Forest
Mailbox Centers
“After trying Seafood City - Atlas for Balikbayan shipping boxes they are always out of stock. Paul had them
In stock and offered to pick up the boxes the next day. SUPER nice guy.
I will be using him for all my shipping to the Philippines.”
“I put in a very detailed print order and assembly a few days ago. Ethan was communicative, trustworthy, and even went above and beyond by making sure his location had all the items we needed and emailed photos of the final products. Definitely a great location to get items printed!”
“I’ve owned a box at this location for 12 years. Now on the third franchise owner and he is best one yet. We had many issues in the past of not getting our mail or getting other box owners mail. Since the most recent owner bought this location about 6 years ago it has been so much better. Always very nice, attentive and prompt with outgoing packages too.”
“Excellent customer service experience. Vince was quick, kind, professional and amazing in multi tasking! Very little wait time even though few clients ahead of me. Thank you ?”
“I absolutely love this place. Family business. Susan and Curt are absolutely amazing. I won't go anywhere else. This people help everybody they can. I love supporting the family business. THANKS FOR SUPPORTING THE DREAM CAT RESCUE”
“What a joy and a pleasure to do business here! I just needed to do an Amazon. The are no longer The UPS Store but they still do the returns. Thank you for making it so easy and doing all the work for me! You are a blessing!”
“The staff at this mailbox office is top-notch! Always friendly, helpful, and quick to assist. Their excellent customer service makes managing my business mail a stress-free experience”
8:30AM - 6:30PM
1310 Westloop Pl Suite A, Manhattan
Mailbox Centers
“Incredibly nice and helpful. I needed help bringing a large + heavy package from my car inside and they didn’t hesitate to help. They also secured the package/wrapped it for me! Really great work!”
“Mail Zib provides exceptional mailbox services. The staff is friendly and attentive, ensuring my packages and mail are always safe and reliable. I highly recommend their reliable and trustworthy services! !”
“James here is SO kind and helpful. He’s helped me tremendously with amazon returns and massive sized items. He is innovative, helpful, thoughtful and has a great sense of humor. I come here from riverside county because the young men who work here (led by James) are always so quick, thorough and pleasant. Seriously they’re the quickest moving ups store I’ve witnessed.
Thank you to you all!”
“Julie the owner now for a couple of years is one of the most kindest and helpful people ever! She is always ready to help with any questions you have and she has an uncanny ability to remember you after one meeting! Anything to do with posting this is the place to go! And she has a lot of fun items to buy from jewellery to candles and anything in between! Previous reviews are not about her but she is a 10 star ⭐️ and I’m picky about customer service!!!”
“TSA was super quick and easy I was a walk-in and was taken care of immediately. It was a little hard to find but I walked into the AIM mail center to ask for directions and what do you know, the tsa enrollment center is in there. If you’re going to get your tsa, it’s next to the subway near the staterbros and home depot.”
“Great UPS store! These are individually operated and managed from what I gather, and this team stands out from the 3 or 4 others I use. They always promptly greet with a smile, are efficient, the store is clean & tidy, and pack my belongs in my absence after leaving with zero issues.”
8:30AM - 7:30PM
30251 Golden Lantern Ste E, Laguna Niguel
Mailbox Centers
“This UPS store is always efficient, well staffed, and the employees are friendly. It's a very well managed store. We have purchased items there, had documents notarized, and brought in many Amazon returns. Today I had an Amazon return that they had to help me with because I didn't have the right QR code. They went through the prompts with me on my app and helped me find the right QR code. They went above and beyond with their customer service to assist me. I truly appreciate their extra effort.”
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“I have been a customer of Mission Wrap and Mail for many years now during which time Tino has helped me with a wide range of undertakings. I've always known Tino to be a consummate professional who is consistently knowledgeable, organized, helpful and patient. I couldn't imagine having anybody else handle my mailing needs. Tino is like family now and I feel lucky I found him.”