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9AM - 6PM
2115 N Broadway, Santa Ana
Banks
“Worked with Jose and he was amazing he explained everything in great detail and helped us step by step to and made sure to double check. The service José gave us was beyond like I said everything well explained and double checked. Jose also helped us and took us to the ATM to show us how everything worked. I would recommend Jose to other customers that want to take out a credit/Debit card. The bank looked extravagant very clean and well kept.”
“When I come into SAFCU, I am always treated with respect and I dont have to wait. But when I had a problem with my credit card and tried to report it on the toll free number, I was waiting on a call loop and never got any help. I think it is important to be able to reach someone right away to report a problem, such as a stolen card or fraud. I really think there is room for improvement in this area.”
9AM - 6PM
103 E Memory Ln, Santa Ana
Banks
“I cannot thank Clarissa V. enough for her outstanding service at the BMO branch! My situation involved an expired cashier’s check that representatives from both Canadian and US BMO hotlines were unable to resolve. From the moment we stepped into the branch, Clarissa greeted us with genuine warmth and friendliness, immediately putting us at ease.
What truly stood out was her ability to tackle this unique issue head-on. Despite the complexity of our foreign situation—where the check was considered valid in California but posed challenges in Canada—Clarissa showed no hesitation in pushing back on the problem and finding a solution. She understood the urgency of our case, knowing we were only in town for a few more days, and acted swiftly to connect with the right people and follow the proper procedures, even though no formal process existed for our specific case.
Clarissa’s attention to detail and commitment to customer care were exceptional. She ensured we didn’t have to wait unnecessarily while she was calling the hotline, demonstrating that she had the customer’s needs in mind every step of the way. Her professionalism, efficiency, and empathy turned what could have been a stressful situation into a smooth and positive experience.
I highly commend Clarissa for her customer-focused approach and strongly recommend reaching out to her for any service needs at this branch. I would also like to highlight her efforts to the branch manager as a shining example of exceptional service. Thank you, Clarissa, for going above and beyond!”
“Huge Shout out to Kyle Alejandro! His professionalism, knowledge, and ability was impeccable. Kyle was able to help us with our banking needs and made our process "painless". If we were able to replicate someone who posses his customer service skills, the banking arena would be changed forever.”
“We had an awesome experience working with Rick at this location! He immediately understood what we were looking for and got us taken care of quickly and efficiently. The entire process was seamless—we were in and out in no time. On top of that, Navy Fed offered the best rates we could find. If you’re eligible, definitely take advantage—and ask for Rick!”
8:30AM - 5:30PM
3646 S Bristol St, Santa Ana
Banks
“My 5 star are going directly to Fernando (no one else), thank you for always being excellent customer service, for understanding the situation, for being patient and helpful… if you need any product from one main my recommendation is go directly with him 100%”
9AM - 6PM
1721 E St Andrew Pl, Santa Ana
Banks
“My senior branch receptionist Mr. Branon was great! Very informative and patient in his service and was a pleasure to work with! Additionally his colleagues were friendly and supportive during my time in the branch.”
“Went into the Villa Park US Bank and was greeted immediately. I was directed to an open teller who helped me and was extremely professional and very pleasant. Great location to bank at!!”
“Every time I have walked in to make a credit card payment no matter the time, I have never waited in line longer than 2 minutes. They're very friendly and fast at taking care of payments and anything needed for that interaction.”
“Every time I have walked in to make a credit card payment no matter the time, I have never waited in line longer than 2 minutes. They're very friendly and fast at taking care of payments and anything needed for that interaction.”
10AM - 6PM
1317 W Warner Ave, Santa Ana
Banks
“Very friendly credit union. Small but so far good to have a checking account with them. Just one suggestion since the member is doing a transaction in the office why not promote the service offered to members. I was there a few weeks ago and I was not offered any services.”
9:00 AM - 5:00 PM
2022 17th St, Santa Ana
Banks
“Great service provided, quality, and value of professionalism is spot on. Navy Federal Bank institution has been great at competitive rates in loans and also quick funds availability.”
9AM - 1PM 1:45 - 5PM
3101 W Sunflower Ave, Santa Ana
Banks
“They are super nice friendly people especially Johnny Canizares He will take care of you all the process. The rates are fantastic but the service better. So don't hesitate to go and ask for johnny. I am so happy with them”
“Definitely recommend this Wells Fargo 5/5 Stars. Ask for Richard for any of your needs this guy will take care of anything you need. Hands down one of the best representatives.”
9AM - 6PM
3931 S Bristol St, Santa Ana
Banks
“Shout out to Julio Enrique for going over and beyond with assisting me with the BMO conversion. He literally help me complete the process on my cell phone. Gracias”
“This entire branch is very helpful. Especially Gabriela and Karen M. Today experience was very great when Gabriela went to each person in the line and provided assistance.”
“I am SO happy with UNIFY F.C.U. and especially this branch where I opened my account. Certainly one of the best decisions I’ve made and I only wish I had made the change sooner. Highly Recommended.”
Open 24 hours
2700 N Main St, Santa Ana
Banks
“Youssef was very helpful and straight forward with everything he explained. He went above and beyond with helping me get my account set up. Any issues we ran into he immediately found a resolution. Every business should want a Youssef on their team !”
8:30AM - 4:30PM
1901 E Alton Ave Suite #130, Santa Ana
Banks
“I would recommend this location to BCU members. It was nice to see a familiar face at BCU at Edwards Lifesciences in Santa Ana. Larissa was able to assist me and my son (who is in another state) with a couple of transaction that I didn’t feel comfortable doing at an ATM machine. This location is accessible to BCU members, non-employees or employees of Edwards Lifesciences.”
“Very helpful Robert was able to reinstate my account They were holding my deposits and this guy went beyond and found out the problem Got it resolved made 3 calls to get it back in place Very satisfied with he's work Always a pleasure to come visit this brand and deal with this type of customer experience”
“The banker Steve Soloro is amazing. The whole staff is very accommodating even when it's a Saturday, almost closing time, they helped us with our bank transaction that needed to be done. We work Monday to Friday and we don't have a way of doing it on a weekday. Thank you.”
“I don’t care what people said, but the staff at this location was very helpful, especially my representative Daniela, she helped me solved all the problems I had.”
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“Yalllllllll! Darian is the man to go to because he is super nice will start the conversation but will keep it super professional. His customer service was 100/10.
School First give him a raise ?”