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“Worked with Jose and he was amazing he explained everything in great detail and helped us step by step to and made sure to double check. The service José gave us was beyond like I said everything well explained and double checked. Jose also helped us and took us to the ATM to show us how everything worked. I would recommend Jose to other customers that want to take out a credit/Debit card. The bank looked extravagant very clean and well kept.”
“When I come into SAFCU, I am always treated with respect and I dont have to wait. But when I had a problem with my credit card and tried to report it on the toll free number, I was waiting on a call loop and never got any help. I think it is important to be able to reach someone right away to report a problem, such as a stolen card or fraud. I really think there is room for improvement in this area.”
“Huge Shout out to Kyle Alejandro! His professionalism, knowledge, and ability was impeccable. Kyle was able to help us with our banking needs and made our process "painless". If we were able to replicate someone who posses his customer service skills, the banking arena would be changed forever.”
“I cannot thank Clarissa V. enough for her outstanding service at the BMO branch! My situation involved an expired cashier’s check that representatives from both Canadian and US BMO hotlines were unable to resolve. From the moment we stepped into the branch, Clarissa greeted us with genuine warmth and friendliness, immediately putting us at ease.
What truly stood out was her ability to tackle this unique issue head-on. Despite the complexity of our foreign situation—where the check was considered valid in California but posed challenges in Canada—Clarissa showed no hesitation in pushing back on the problem and finding a solution. She understood the urgency of our case, knowing we were only in town for a few more days, and acted swiftly to connect with the right people and follow the proper procedures, even though no formal process existed for our specific case.
Clarissa’s attention to detail and commitment to customer care were exceptional. She ensured we didn’t have to wait unnecessarily while she was calling the hotline, demonstrating that she had the customer’s needs in mind every step of the way. Her professionalism, efficiency, and empathy turned what could have been a stressful situation into a smooth and positive experience.
I highly commend Clarissa for her customer-focused approach and strongly recommend reaching out to her for any service needs at this branch. I would also like to highlight her efforts to the branch manager as a shining example of exceptional service. Thank you, Clarissa, for going above and beyond!”
“One Main Financial has always been
A very big help in are time of need. They are very professional, fast ,and know how to get things done without having you feeling stressed during the process. The staff are friendly and very professional. I would highly recommend.”
“Went into the Navy Federal branch and had the privilege of doing business with Alexandria. There was a minor discrepancy on my end and she was not only patient but was able to find a solution to the problem which as a new Navy Federal member made me more confident in banking with them. All things considered we were done in about an hour so time efficient as well. If you happen to come to this location ask for Alexandria! She’s super sweet and wants to help the best way she can. All the best!”
“My senior branch receptionist Mr. Branon was great! Very informative and patient in his service and was a pleasure to work with! Additionally his colleagues were friendly and supportive during my time in the branch.”
“Been going here for years to make withdrawals because its convenient. Today I tried to withdraw and the ATM gave an error and didnt give me my money or receipt but took it from my account. Errors like this should never happen.
Updated review since I contacted my back and was able to get my money back.”
“Every time I have walked in to make a credit card payment no matter the time, I have never waited in line longer than 2 minutes. They're very friendly and fast at taking care of payments and anything needed for that interaction.”
“They are super nice friendly people especially Johnny Canizares He will take care of you all the process. The rates are fantastic but the service better. So don't hesitate to go and ask for johnny. I am so happy with them”
“Every time I have walked in to make a credit card payment no matter the time, I have never waited in line longer than 2 minutes. They're very friendly and fast at taking care of payments and anything needed for that interaction.”
“Very friendly credit union. Small but so far good to have a checking account with them. Just one suggestion since the member is doing a transaction in the office why not promote the service offered to members. I was there a few weeks ago and I was not offered any services.”
“Great service provided, quality, and value of professionalism is spot on. Navy Federal Bank institution has been great at competitive rates in loans and also quick funds availability.”
“Definitely recommend this Wells Fargo 5/5 Stars. Ask for Richard for any of your needs this guy will take care of anything you need. Hands down one of the best representatives.”
“I am SO happy with UNIFY F.C.U. and especially this branch where I opened my account. Certainly one of the best decisions I’ve made and I only wish I had made the change sooner. Highly Recommended.”
“Chase will always be my bank. Been doing business with them for over 25 years. Best bank around. Employees are the best of the best. I'm spoiled and I will never use a different bank.”
“This entire branch is very helpful. Especially Gabriela and Karen M. Today experience was very great when Gabriela went to each person in the line and provided assistance.”
Open 24 hours
2700 N Main St, Santa Ana
Banks
“Youssef was very helpful and straight forward with everything he explained. He went above and beyond with helping me get my account set up. Any issues we ran into he immediately found a resolution. Every business should want a Youssef on their team !”
“Shout out to Julio Enrique for going over and beyond with assisting me with the BMO conversion. He literally help me complete the process on my cell phone. Gracias”
“Went in today for an appointment for a name change and I can't thank enough Cynthia G. for her service she provided. She explained everything quickly and efficiently. Wells Fargo should have more personal bankers like this honestly.”
“Very helpful Robert was able to reinstate my account They were holding my deposits and this guy went beyond and found out the problem Got it resolved made 3 calls to get it back in place Very satisfied with he's work Always a pleasure to come visit this brand and deal with this type of customer experience”
“The banker Steve Soloro is amazing. The whole staff is very accommodating even when it's a Saturday, almost closing time, they helped us with our bank transaction that needed to be done. We work Monday to Friday and we don't have a way of doing it on a weekday. Thank you.”
“I would recommend this location to BCU members. It was nice to see a familiar face at BCU at Edwards Lifesciences in Santa Ana. Larissa was able to assist me and my son (who is in another state) with a couple of transaction that I didn’t feel comfortable doing at an ATM machine. This location is accessible to BCU members, non-employees or employees of Edwards Lifesciences.”
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“Yalllllllll! Darian is the man to go to because he is super nice will start the conversation but will keep it super professional. His customer service was 100/10.
School First give him a raise ?”