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“I had nothing short of an excellent experience at Bossini USA. From the moment I walked in, the staff made me feel like more than just a customer — they truly made me feel like family!
Anjum, in particular, always went above and beyond. The level of professionalism, attention to detail, and thoughtful style suggestions was outstanding. Every recommendation felt intentional and personalized, not rushed or transactional. It’s rare to find a store where the service matches the quality of the clothing, but Bossini USA absolutely does.
I’ll continue to come back anytime I’m looking for great style paired with genuine care and expertise. Highly recommend!!!”
“Whoever that sandy blonde Asian girl was during the shooting.. I do not say this lightly but OLD Navy please give her and all of your staff a raise, a bonus, ANYTHING. These ladies got every single one of us to safety during the shooting as you can already see from the reviews below.”
“I visited the 49ers store the day before the Tennessee Titans game in December 2025 to find the staff were very helpful and friendly.
I bought a 49ers yearbook, a Nick Bosa plaque and a silicone pint glass. I received a 10% discount because I visited the 49ers museum earlier in the day. I am very happy with my items and would call again. There are plenty of products available and I would expect most fans would see something they like. Paying for my stuff was quick and easy. The store is suitable for all ages.”
“Overall, I like shopping there when I’m visiting the mall. I usually never have any issue with online orders either, except this last one. My order was cancelled despite me never receiving a notification. I ordered online on May 25th, and I also checked the tracking information online less than 2 weeks ago from today June 16th and it was still “processing”. About 3-4 days ago, I checked and my order was cancelled. Called the customer service, they told me it was because I didn’t go to pick it up - so… it takes forever for them to process the order but you literally have very little time for pick up. I attempted calling the VF store sooo many times now to see if they still had the item in store so I could go get it asap but nobody ever answers. It’s a little frustrating.
Due to work I haven’t been able to go directly since I noticed it had been canceled.
Anyway. That’s my main issue with the store, nobody picks up the phone.”
“Love the baby gap jeans with those soft, elastic waistbands—they're definitely the most comfortable jeans for little kids that I've found. The only register open was in the main section of the store; I wish they'd included some signage on the baby section register explaining where to go to check out, I wasted time hovering around, looking for a staff person to help me there before I thought to check the adjacent areas.”
“Ferragamo has one of the best customer service at Valley Fair. I went looking for a new belt and Matthew helped me, he was kind and very helpful. I couldn't remember the size I bought last time since it was gift for the same person. He looked up my account and was able to find the size I needed. He was very professional and took great care of me while shopping. Thank you for the great service!”
“This place has everything you’re looking for from Bay Area and all the latest clothing brands. Everyone was 100% helpful with everything. Check them out!!! I can’t wait to go back and shop there again!!!”
“The store is pretty good and Claudia is amazing. She is very knowledgeable and very attentive. She gave us a lot of help and useful suggestions. Highly recommend this store!”
“Over about 20 years of buying and wearing Levi’s jeans, I have never received such an excellent service at a store as Michael provided me yesterday. He had patience and gave me great advice in support to the various jeans styles selection. Thank you so much Michael, I’m very happy with my purchase.”
“It’s one to one service here,we were treated with care and respect here from the lady who took us. I had a very good impression and experience with this brand.”
“So glad they open a cos in the bay, used to always go to the one in south coast plaza in OC or online before this one opened.
The store layout is so nice, love how it’s kind of like a maze when you walk in and look through all the clothing’s and accessories that eventually lead you to the fitting room. Ended up trying on some items and the associates were so helpful and friendly; grabbing diff sizes and telling me about availability online. Overall had a great experience at this location.”
“I bought a pant last week and it got broken with 10 inches long hole just after a day of my shopping. The store doesn’t accept any refund or exchanges!
Updates: I can return the product and get the refund after contacting customer service email.”
“I had the best customer service shopping experience here!!
A big shout out to Alysia, who is so very kind, patient, and caring. I asked if they had jean jackets and she went in the back to get a few for me. She waited to see if I liked the fit, asked a couple times if I wanted water, and offered to order another size should I need it. There aren’t many people who would go out of their way like she did. She’s amazing!!!
Regarding the inventory, the women’s section is pretty slim. I would have loved to see more jeans and jean jackets, what I associate Diesel with.
Anyone interested in advertising, check out their old ads (Diesel: The Official Be Stupid Philosophy). This series is genius.”
“I had a great experience today at Zumiez. I was greeted by a helpful employee who went out of his way to help me find what I was looking for. He was a great salesperson and he was very knowledgeable about the different styles of pants that the store offered. the store had some deals even though the prices in the mall nowadays are out of my budget.”
“I had an excellent experience shopping at UNTUCKit. They offer a stylish selection of clothing with sizes that flatter all body types. The quality of the selection is top-notch, ensuring you get great value for your money.Prashant, an outstanding representative, was incredibly helpful in finding my perfect size. The complimentary lollipop at the end of my visit was a delightful touch, leaving me thoroughly satisfied.”
“Extremely helpful. The manager, Anais, took one look at me and knew exactly what was the appropriate cut and color for me. I didn’t end up buying a suit today but will certainly be coming back to do so.”
“I’ve been shopping at this store for years. The staff is amazing and always go out of their way to help.
With their help, the number of compliments I received about my outfits skyrocketed ?”
“Love this store, came in here hopeless not knowing if they carried bigger sizes as the online store said none in stock. Lilia was a dream, thank you so much Lilia for helping me find the right style of jeans. You are appreciated.”
“Ross is always a good place to start when shopping for new clothes and accessories. Quality is somewhat variable, so you want to check everything when you look at it, but I have found some very nice and very affordable things here.”
“Large, clean store with a huge selection. Great basics though a bit expensive. Cynthia helped my mom find the kind of pants she wanted by suggesting we look in the men's section and size down. Thanks Cynthia!!”
“quality of their clothes is so good, but their swimsuit prices are very high. slow cashiers and long lines at checkout and fitting rooms. they should have more fitting rooms on the other side. good employees”
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“THIS MAN IS THE MOST A-MAZING BRAND REPRESENTATIVE I HAVE EVER ENCOUNTERED. Came in here for a gift for my mother in law and left with way more that I initially expected. First off, I walk in and see this 6’2 man with piercing green eyes (thought I was seeing the northern lights honestly). He is just something out of a motion picture S T U D. I was immediately greeted and felt as if I was the only person that mattered in that instance. Store was empty lol but hey whatever that one song by Rihanna says this guy makes it happen. Only girl in the world? I’ll take it. Anyways, the most amazing service I have ever experienced- 10/10 would recommend. Don’t get me started on how personable and well travelled he is!!! Goodness. This man needs to be the face of marketing because he sure can run up a check! That’s Gregory you are a star that will never burn out! Hope this review finds you well. Hugs & kisses to you and your family thanks for the awesome suggestions! ❤️❤️”
“I came on Mother’s Day to find a nice gift for a mother, great service from the staff, very attentive to my needs and they let me know about the promotion. 10/10 experience, thank you staff for your help.”
“Wonderful service from store manager Sam and SA Jennifer. Service was warm, friendly and informative. Beautiful aesthetically decorated store. Really enjoyed my shopping experience at Gucci. Thanks guys.”
“Lots of comfortable flare going on here. It was a wreck the first night I went around closing, next day returned an item or two at opening and wow! How nice and neat EVERYTHING was.”
“I need to set the record straight: some previous reviewer said that they don't accept returns for online purchases here. They absolutely do. Jason helped me out and the process was super easy and painless. Afterwards, he helped me find shoes that were the right size. Overall, a really positive experience.”
“If I could give them 10 stars, I would. I bought a YSL purse from a different location last November for $1,700.00 after tax. Within the last couple months, I noticed some wear and tear that seemed abnormal for such a high-quality leather purse. I texted my original store associate and they opened a claim but stated that I needed to bring the bag in to be sent out for a full assessment and potential warranty repair. I was able to take it into this store instead. The associate, Chris, was very upfront with me stating that there was severe damage and it would likely not be covered under the warranty. He took my bag into the back and I was offered refreshments as I waited and browsed the store. After about 15 minutes, Chris let me know that he showed my bag to management and they agreed to replace the entire bag FREE OF CHARGE because they wanted me to have a good experience as a customer. I was thrilled and let them know that they did not have to do that for me but Chris insisted and boxed up my bag for me. I WILL be purchasing another bag from YSL for this excellent display of customer service and appreciation. This brand, and particularly this store, show what it truly means to be a quality luxury brand. If you're looking for a top-notch experience, please shop here. You won't regret it.”
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“(Chris Helmsworth voiceover) The vibe is fab place for cashmere! And when I'm on planet Earth I love wearing cashmere! Ms. Agi warmly greeted me on this especially brisk evening! She is super helpful! Who doesn't love cashmere! So soft! So warm! So light! And so much fun when it's cold outside! mmmhmm! Love all the pieces! The selection of womens and mens clothing was superb! The service was exceptional! Got my men's piece! Beautiful sweater. Manly. Don't tell Loki. Selected, bought in record time! Thanks, Agi! Would buy everything again! Woohoo!”