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“I visited the 49ers store the day before the Tennessee Titans game in December 2025 to find the staff were very helpful and friendly.
I bought a 49ers yearbook, a Nick Bosa plaque and a silicone pint glass. I received a 10% discount because I visited the 49ers museum earlier in the day. I am very happy with my items and would call again. There are plenty of products available and I would expect most fans would see something they like. Paying for my stuff was quick and easy. The store is suitable for all ages.”
“Overall, I like shopping there when I’m visiting the mall. I usually never have any issue with online orders either, except this last one. My order was cancelled despite me never receiving a notification. I ordered online on May 25th, and I also checked the tracking information online less than 2 weeks ago from today June 16th and it was still “processing”. About 3-4 days ago, I checked and my order was cancelled. Called the customer service, they told me it was because I didn’t go to pick it up - so… it takes forever for them to process the order but you literally have very little time for pick up. I attempted calling the VF store sooo many times now to see if they still had the item in store so I could go get it asap but nobody ever answers. It’s a little frustrating.
Due to work I haven’t been able to go directly since I noticed it had been canceled.
Anyway. That’s my main issue with the store, nobody picks up the phone.”
“Ferragamo has one of the best customer service at Valley Fair. I went looking for a new belt and Matthew helped me, he was kind and very helpful. I couldn't remember the size I bought last time since it was gift for the same person. He looked up my account and was able to find the size I needed. He was very professional and took great care of me while shopping. Thank you for the great service!”
“Over about 20 years of buying and wearing Levi’s jeans, I have never received such an excellent service at a store as Michael provided me yesterday. He had patience and gave me great advice in support to the various jeans styles selection. Thank you so much Michael, I’m very happy with my purchase.”
“This place has everything you’re looking for from Bay Area and all the latest clothing brands. Everyone was 100% helpful with everything. Check them out!!! I can’t wait to go back and shop there again!!!”
“This Gap features an expansive children’s clothing section, and if you head to the back of the store, you will find a clearance section that usually has some great deals. However, the customer service here falls a bit short—the staff are not quite as friendly or eager to help as the team at the Gap Outlet in Westgate Mall.”
“Extremely helpful. The manager, Anais, took one look at me and knew exactly what was the appropriate cut and color for me. I didn’t end up buying a suit today but will certainly be coming back to do so.”
“It’s one to one service here,we were treated with care and respect here from the lady who took us. I had a very good impression and experience with this brand.”
“I had an excellent experience shopping at UNTUCKit. They offer a stylish selection of clothing with sizes that flatter all body types. The quality of the selection is top-notch, ensuring you get great value for your money.Prashant, an outstanding representative, was incredibly helpful in finding my perfect size. The complimentary lollipop at the end of my visit was a delightful touch, leaving me thoroughly satisfied.”
“I had the best customer service shopping experience here!!
A big shout out to Alysia, who is so very kind, patient, and caring. I asked if they had jean jackets and she went in the back to get a few for me. She waited to see if I liked the fit, asked a couple times if I wanted water, and offered to order another size should I need it. There aren’t many people who would go out of their way like she did. She’s amazing!!!
Regarding the inventory, the women’s section is pretty slim. I would have loved to see more jeans and jean jackets, what I associate Diesel with.
Anyone interested in advertising, check out their old ads (Diesel: The Official Be Stupid Philosophy). This series is genius.”
“The staff is always kind here and the clothes are amazing and super cute! Although their hoodies seem to always run small so size up 1-2 sizes because some of our hoodies have shrunk already. Pricey store but they have really good deals a lot of discounted items which is always nice and they have Marvel shirts ^_^”
“I had such a wonderful experience shopping for a new Saint Laurent handbag. Although I wasn’t able to visit the actual Saint Laurent store at Valley Fair in San Jose, CA, Sam C., my sales associate, was amazing.
Sam’s attention to detail and communication were absolutely amazing from start to finish. She was incredibly helpful, knowledgeable, and made the entire shopping experience feel personal and seamless. What impressed me most was that even after I received my purchase, Sam followed up to make sure I was happy with everything. She didn’t just make the sale and forget about me, she genuinely cared about my experience.
Amazing customer service like this is very hard to come by these days, and Sam truly went above and beyond. If you’re in the market for a new handbag, wallet, shoes, or clothing at Saint Laurent at Valley Fair Mall, ask for Sam C, you will not be disappointed! She is a true gem and represents the brand beautifully.”
10:30AM - 7PM
3472 El Camino Real, Santa Clara
Clothing Stores
“This place used to be called Callas Cosmetics & Gifts. But it is a good change as I like the new owner much more. This place is located conveniently in the square where Walgreen also is. It is also one of the few places that carry Shiseido products for both women and men. For those with particular skin needs, this place has great products to address those issues especially with lotions or special facial cleaners. The store owner is also quite nice. She gives out small gifts if you meet certain purchase levels. This particular owner is especially generous, so if you build good relationship with her, you will get many more small gifts and samples, which would go a long way. All in all, I find this place to have great selections of skincare products.”
“The store is pretty good and Claudia is amazing. She is very knowledgeable and very attentive. She gave us a lot of help and useful suggestions. Highly recommend this store!”
“I had a great experience today at Zumiez. I was greeted by a helpful employee who went out of his way to help me find what I was looking for. He was a great salesperson and he was very knowledgeable about the different styles of pants that the store offered. the store had some deals even though the prices in the mall nowadays are out of my budget.”
“Reiss is one of my current favorite brands for menswear.The clothing and design are simple yet sophisticated. Very modern and versatile for daily wear. I love the shirts, especially short-sleeve-printed button-ups. Their tee shirts are nice too. The staff here are super friendly and always welcoming. I've had multiple different team members help me on separate occasions. They try to communicate with the consumer, and for me, I've only had pleasant conversations. Reiss also has women's clothing. Check them out!”
“Very cool and talkative employees 👍 store is really neat just wished they had more collections in store. Didn’t end up finding things I liked online :(”
“I’ve been shopping at this store for years. The staff is amazing and always go out of their way to help.
With their help, the number of compliments I received about my outfits skyrocketed ?”
“I need to set the record straight: some previous reviewer said that they don't accept returns for online purchases here. They absolutely do. Jason helped me out and the process was super easy and painless. Afterwards, he helped me find shoes that were the right size. Overall, a really positive experience.”
“I had a wonderful shopping experience at Hollister today. Kaitlyn was a lovely and enthusiastic staff member. She was cheerful, helpful, and helped me find the shirt size I was looking for. Her positive attitude made my shopping experience pleasant and comfortable♡”
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“THIS MAN IS THE MOST A-MAZING BRAND REPRESENTATIVE I HAVE EVER ENCOUNTERED. Came in here for a gift for my mother in law and left with way more that I initially expected. First off, I walk in and see this 6’2 man with piercing green eyes (thought I was seeing the northern lights honestly). He is just something out of a motion picture S T U D. I was immediately greeted and felt as if I was the only person that mattered in that instance. Store was empty lol but hey whatever that one song by Rihanna says this guy makes it happen. Only girl in the world? I’ll take it. Anyways, the most amazing service I have ever experienced- 10/10 would recommend. Don’t get me started on how personable and well travelled he is!!! Goodness. This man needs to be the face of marketing because he sure can run up a check! That’s Gregory you are a star that will never burn out! Hope this review finds you well. Hugs & kisses to you and your family thanks for the awesome suggestions! ❤️❤️”
“Lots of comfortable flare going on here. It was a wreck the first night I went around closing, next day returned an item or two at opening and wow! How nice and neat EVERYTHING was.”
“I bought a pant last week and it got broken with 10 inches long hole just after a day of my shopping. The store doesn’t accept any refund or exchanges!
Updates: I can return the product and get the refund after contacting customer service email.”
“I’ve called this location two separate times for help with different things and the staff has always been so helpful over the phone. They are very lovely and willing to help. Not to mention their jeans actually fit me how I want them to which I have never found before.”
“Ross is always a good place to start when shopping for new clothes and accessories. Quality is somewhat variable, so you want to check everything when you look at it, but I have found some very nice and very affordable things here.”
“I came on Mother’s Day to find a nice gift for a mother, great service from the staff, very attentive to my needs and they let me know about the promotion. 10/10 experience, thank you staff for your help.”
“I wish there were more selections and options at the socks department. Their socks seem great in quality, but there are no lighter options; they are all heavily cushioned and thick. Other than that though, I believe I had a great experience. The store was clean, and the staff were helpful. Overall, I think it is a great UNIQLO location to visit.”
“We purchased two tuxedos and two suits within six months of visiting this store. We had an exceptional shopping experience. Both Jesus and Sharad were incredibly helpful and passionate about fashion. They provided valuable assistance in styling our outfits. If you ever find yourself at this store, please don’t hesitate to ask for their help. Thank you, Jesus and Sharad, for your exceptional service.”
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“If you're someone who loves great clothes but absolutely hates shopping, this review is for you.
I've put off building my wardrobe for years. Ironically, as a Silicon Valley executive, I spend most of my days wearing T-shirts and jeans. Living in the San Francisco Bay Area with three kids, I always found it difficult to justify spending money on luxury clothing, and I dreaded the shopping experience even more. My wife finally convinced me it was time to invest in a few timeless pieces that would elevate my wardrobe for years to come, starting with a made-to-measure sport coat that I could wear with almost anything.
We visited several of the Bay Area's highest-end menswear and custom tailoring boutiques. Interestingly, more than one of them recommended that we visit Bossini. That recommendation turned out to be one of the best we've ever received.
From the moment we met Anjum and Faria Sandhu, the experience was unlike anything we had encountered elsewhere. They didn't just help us shop—they spent hours getting to know me, understanding the personal style I was hoping to develop, educating me about fabrics, fit, versatility, and craftsmanship, and helping me thoughtfully build a wardrobe instead of simply making a purchase. It felt less like shopping and more like spending an afternoon with trusted advisors who wanted to help me make thoughtful investments that I would enjoy for years to come.
Together, we designed a beautiful made-to-measure jacket that is now being handcrafted specifically for me. We also selected several pairs of trousers, an incredible shirt jacket, and a short-sleeve knit, all of which they're tailoring to fit perfectly. Beyond their custom tailoring program, their boutique carries an exceptional collection of luxury European brands that you simply won't find in most stores.
What surprised me most wasn't the clothing—it was the experience.
For the first time in my life, shopping for clothes was actually enjoyable. There was no pressure, no rush, and no sales pitch. Just incredible hospitality, expert guidance, and two people who are passionate about helping others look and feel their best.
Anjum and Faria are two of the kindest, most authentic people you'll ever meet. They have an extraordinary eye for style, but more importantly, they care deeply about the people who walk through their doors. Somewhere during that afternoon, they stopped feeling like people I was buying clothes from and started feeling like friends.
Ironically, one of the things I'm looking forward to most is getting the text that my clothes are ready for pickup. I never imagined I'd be excited about clothing shopping, but thanks to Anjum and Faria, I already find myself looking forward to my next visit.
My wife and I left Bossini feeling incredibly fortunate that we had discovered them. They've earned customers for life.
If you're considering custom clothing, made-to-measure tailoring, or simply want an experience that completely changes the way you think about shopping, do yourself a favor and visit Bossini. I cannot recommend Anjum, Faria, and everyone at Bossini highly enough.”