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8:30AM - 6:30PM
1014 Hopper Ave, Santa Rosa
Shipping Centers
“This is the best UPS store. The people that work there are actually super friendly. It’s so nice. Big smiles and helpful attitude. A totally pleasure to do business with them.”
“Always a pleasure stopping here. All your shipping needs are handled in one location. Fast, friendly service, and easy comparison of different shipping/mailing options.
And grab a couple honey sticks while you're at it!”
“Great one stop shopping for a multitude of items, boxes,, ink cartridges, invoices are there with no hassle finding them. Great store and very efficient getting to a quick cashier.”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
“JACOB is a beast!!! He is so efficient getting people through the line!! Just days ago I relocated to the area. I needed to ship utility equipment, apartment keys and even get something notarized. Two days in a row I visited this location. The first day I was fifth in line. When Justin came out he just rocked through 3 customers in minutes!! He knows his job very well and doesn’t waste time. With a sudden relocation my time is everything to me and the respect he has for people getting them out quickly I have never seen at a UPS location. Use this UPS location!! If you see Jacob he’s got you!”
8:30AM - 6:30PM
1415 Fulton Rd #205, Santa Rosa
Shipping Centers
“The staff are amazing and always go above and beyond. They’re always kind & courteous. I have never not been greeted by a smile and they always go the extra mile in all that they do.”
“I've been going here for over 15 years, the owner is really nice and very helpful with everything in the store.
I like to go here to get anything notarized, make copies, use the computer /whatever I need to do-this is where I Go”
“Easiest shipping experience. I had to ship a leased work laptop and charger and they didn't send me a return box or any instructions just an emailed return label.Should be noted, im terrible at shipping. I have zero idea how to do anything to make sure stuff is safe. Stresses me out. Im always worried it's going to be damaged or not get to the right place.It was super easy here and I'm 100% confident it will get there perfect.Plus they are really nice, its easy to find, and they have a neat fish tank”
“Better service than most fine dining restaurants around. If the zombie apocalypse happens these are the guys you want in your cornerIt's a freaking UPS store and I - a disgruntled, barely coherent kitchen guy - got some of the best hospitality around. Who says there's no god?Say hi to Susie (Suzy?) and her crew”
8:30AM - 6:30PM
2661-A Santa Rosa Ave, Santa Rosa
Shipping Centers
“Rebecca at this UPS Store truly delivers top-tier customer service. She consistently goes out of her way to help, and I’ve honestly never experienced service like this at any other UPS location. I actually drive farther just to come to this store because I know I’ll be treated right. Rebecca sets the standard for what customer service should be—professional, helpful, and genuinely caring. Highly recommend this location thanks to her!”
“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”
“This FedEx location stands out as the best, particularly due to the outstanding service provided by Greg. He assisted me with great professionalism, patience, and expertise. It is clear that he is highly knowledgeable and dedicated to his work.”
“We love coming to Central office to ship, print and buy the best greeting cards. We live on the West side of Santa Rosa and will drive across town because the staff is amazing! We'll continue to come here and support a local business because of the people who work at Central office. Thank you all for always making our experience great.”
“First time customer at this location, but all I can say is- Anthony. The narrative screaming young people don't want to work let alone work hard haven't met young workers like Anthony. This dude is ?! He was EXTREMELY knowledgeable top to bottom (I brought in an online purchase to return/ship and needed a shipping label the company had provided me printed, as we don't have one at home.) I was in and out in less than 5 minutes. He talked me through the process step by step and knew exactly what he was doing. Highly suggest if you need competent, quick help ask for Anthony! Thanks Anthony! (Anthony's boss/manager should highly consider giving this man a raise ??)”
8AM - 6PM
300 B St, Santa Rosa
Shipping Centers
“A big shout out to Sam for helping w our packages today , my husband Irv pike who dropped off our boxes ..⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐????? ? ? ? ? from the pikes really appreciate you very much..”
8:30AM - 6:30PM
2751 4th St, Santa Rosa
Shipping Centers
“I have been a grateful mailbox holder at his UPS store for years. I am able to travel globally, knowing that the excellent long-term staff handles all delivery issues. More than once, Sierra has been available to address problems with deliveries or issues that may require immediate attention. Sierra and Garrett are always helpful and available to assist. I feel so good knowing they are both only a phone call away, no matter where I am in the world. Sierra and Garrett, allow me to travel with the assurance that everything at home is taken care of by a friendly and professional staff. Thank you for everything you do.”
“Checked google maps and saw it was busier than normal. Waited 15 minutes and came over to ship a package. The line moved faster than I could fill out the shipping label. We’ll done postal workers!”
8:30AM - 6:30PM
1007B W College Ave, Santa Rosa
Shipping Centers
“I visited this UPS store for the first time today and had the pleasure of being assisted by Kim. She was knowledgeable, friendly, and made my Amazon return process seamless. Her exceptional service has made this location my preferred UPS store moving forward. Thank you, Kim, for your professionalism and gracious assistance!”
“These folks are great. Extremely helpful. Had the privilege of working with a young man named Carter. I highly recommend this location. Nice folks. Great service.”
“Very small location usually one or two employees working the counter at a time, and the line can be long during peak hours. They move through the line at a pretty good pace though . Customer service has always been great every time I visit. Plenty of parking , haven’t had any issues here.”
“Love everyone there. All the staff that work there and keep the mail flowing, deserve the utmost respect. And I appreciate going to get my mail for myself and my wife!”
“Kara (spelling?) was fantastic! She went way above and beyond to assist me with our business not receiving our mail while moving between office spots. She showed so much empathy after seeing how depressed I was, and she asked for my number, and then did a deep search to find our mail. She then texted me to let me know she found it and that I could come back to pick it up. She not only made my day, she made my week, and possibly saved my job! If USPS has Employee of the Month, she deserves it! Such a nice, friendly person with exceptional customer service. I wish everybody was as caring as she is. Good job Cara, thank you USPS!!!”
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“This is by far the best UPS. They go above and beyond. My 94 year old father looks forward to getting his tv guide every month and when I walk in they update me with status of our mail and if it’s arrived. Also take customer service to the next level. What a wonderful group of people. Good energy and helpful!! I wish I could leave 8 stars”