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“Came in about 30 minutes before closing and it was absolute chaos. One of the busiest post office scenes I’ve ever seen. Huge shoutout to Elaine for handling it all with incredible grace. She stayed kind, patient, and professional the entire time. Not many people could manage that level of pressure so well. She was excellent!”
8:30AM - 4:30PM
1679 E Orangethorpe Ave, Atwood
Post Offices
“Gus was friendly and efficient, he truly seemed to care about the customers. I even complimented him, I believe he's the friendliest worker I've ever encountered at any Post Office.
I do wish this location had Saturday hours again though.”
9AM - 5:30PM
3744 E Chapman Ave Ste F, Orange
Post Offices
“I was very impressed by my visit to this USPS branch. I was able o resolve quickly an important task due to the professionalism and friendliness of the employee - Mrs. Yanira. She is customer oriented, very efficient, and has a problem solving approach. USPS is very lucky to have such an employee!”
“This is probably the most fantastic USPS location I’ve experienced in my lifetime. The building is clean and welcoming, there was zero line, and the woman who helped me was competent and friendly. They knew exactly where my package was and everything could not have gone more smoothly. Thank you!”
“I come to this location very often and the staff is amazing, very helpful, happy, always trying to keep the line moving. Let them play music in there, it would be a positive feeling going in”
8:30AM - 5:30PM
10441 Stanford Ave, Garden Grove
Post Offices
“We do renew passport for 3 ..Good customer service..all the worker very nice and helpful ! The other post office in Huntington beach .they so rude ,I have to cancelled appointments and go here !”
“Scanned my box right away and gave me a receipt as the good lord intended. No disputes over the weight, no telling me to take my box and go. I recommend this location over Eureka because there are competent staff here and not at Eureka.”
“My wife and I frequent this post office often and always have a great experience. Tiffany is fantastic and always goes out of our way to be friendly and help us!”
“This U.S. Post Office location is usually not busy at all, which I really like. Overall, the service is great and the place is convenient. The only thing they could improve is customer attention at the front desk, because most of the time there’s no one there and you have to wait or ring the bell to get help. Other than that, everything is great.”
“Highly recommend! We thought our AC was broken and were told we needed a replacement, until we called Compass Home Services. They gave us an honest second opinion and turns out we didn't need a replacement after all! We took their advice and had Compass repair the part at a fraction of what we thought it would cost.”
“I have always had a great experience at this post office. It can sometimes be a little busy but it is nice to be able to do a lot of self services here (letter drop offs, flat rate product pickup, etc ).The staff has always been very competent and helpful when I have needed anything.”
“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”
“A package was lost when I sent it from this location. I should have known better to not finish packing in the lobby. I now do it in my car or at home. They removed the mail drop off bin outside.You now have to walk in and I assume that's so to safety of ensuring your mail is not tampered with.
Some staff seem dead inside like they lost their soul but I've had a manager and another mail woman give me great advice on helping my package deliver safely.”
“Have always used this post of the girl with tattoos rocks..Very kind helpful...I've seen people treat her poorly just cause thing can't go there way.. she has to follow prodcall be nice... Thank you Elizabeth”
8:30AM - 4:30PM
1 League, Irvine
Post Offices
“I honestly don’t understand the negative reviews for this Post Office. Everyone there has been friendly and helpful. It’s in a convenient location and I appreciate it very much.”
“I don't what the other reviewers are talking about this is an amazing USPS especially compared to UPS. Most workers are very friendly and try to help everyone. This is a great location”
“Shout out to Ian who was holding down the front alone the day before Christmas Eve! Ian managed to calmly and efficiently meet the needs of a line of folks at least 15 deep, including myself.
Idk what compensation is like at USPS these days but all I have to say is that Ian is earning their keep!”
“I have been a longtime client of this location and have always had excellent customer service and safe delivery of all my mail and packages. Everyone on staff is very professional and courteous.”
“They seemed to have misplaced my 36$ package somehow, but after a week of phone tag and making calls to usps (trying to figure this out) it showed up on my doorstep! They came through after all!”
“Their dedication to help out with a problem is beyond and acceptable! Im always greeted with a smile and are quick with what they do even with a line is formed. Some of these in the comments don't understand what happens behind the shop! they are organizing loading packages into trucks and other important stuff to make sure it gets to the right address, I wish people were more understanding :)”
9AM - 5:30PM
24001 Calle De La Magdalena, Laguna Hills
Post Offices
“I would like to take this opportunity to express my sincere appreciation for USPS clerk Josh
I arrived at the post office just about five minutes before their closing time, with a particularly complex request. I needed to first use the self-service kiosk to prepare a prepaid Priority Mail envelope (which required purchasing postage and printing a label) and then go to the counter to mail my passport renewal documents to the Chinese Consulate.
When I first approached the self-service kiosk, I was completely unfamiliar with how to operate it. Josh noticed I was struggling, and despite the fact that it was already the end of the day, he came over voluntarily and patiently walked me through each step of the process. He explained everything clearly, ensured that my prepaid envelope was set up correctly with the right postage and tracking number, and then assisted me at the counter to prepare and send my package.
What truly impressed me was his extraordinary patience and professionalism. Even though by the time we completed the entire process it was more than 30 minutes past his scheduled closing time, Josh showed absolutely no sign of impatience. He maintained a calm, friendly, and professional demeanor throughout, making sure that everything was done correctly and that I felt comfortable with the process.
This level of customer service is rare and deeply appreciated. Josh not only demonstrated technical expertise but also genuine care for customers, going above and beyond to ensure I was taken care of. I am sincerely grateful for his help and hope that USPS will recognize his exceptional dedication and professionalism.
Thank you, Josh, for turning what could have been a stressful situation into a positive and memorable experience.”
“Had a bit of trouble getting a package. Our mail carrier hand delivered it to me. There was also a gentleman at the post office who was awesome also and followed up. Thank you! D WEST”
8:30AM - 5PM
177 Riverside Ave # A, Newport Beach
Post Offices
“Really Nice Post Office Here. Great location and Recently Remodeled. Friendly Staff. We have been coming here for Years. Very Nice Brick Upgrades on outside as well!”
“I love this post office. The girls are always kind to me and I don't ever get any push back for anything. I come here daily and my packages get scanned within minutes of dropping them off. The area is not the best, but I rather go to this post office than any other in Santa Ana.”
“The supervisor Rick was able to help me resolve my issue and personally delievered my package to my house instead of it being sent back to the sender. Everything was done quickly and I did not have to deal with the headache of having to contact the sender. Great experience!”
“Parking can be limited as this post office services a lot of residents. Ease of service and friendliness of staff are appreciated. Wish it was open outside of store hours.”
“Thank you to the lady who was as the most right booth who helped me with my change of address form. Very cordial and helpful, providing information and accommodation. Very fast line too! Thank you so much such a simple and easy proccess.”
“While most usps places are mediocre. These guys were able to locate a package we dropped off without a label and get it back to us so we could throw a label on it. Thanks so much for being helpful. Thought we were screwed!”
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“Never have any problems here in the probably 7+ years I've been at this location. However, I also sell online and get a pre-pay label every time, so I just come here to drop off my packages. Long story short - yes, they're understaffed. I always only ever see three staff working in the front in this location. More than half of people's questions/problems here can be solved by reading the post office website for more information or googling. Closes at 5pm. Front desk area is only open I believe until 4pm, but I could be wrong. Worst times to come based on my experience is near lunchtime (12pm) and afternoon (3:45pm) on weekdays. I don't come on weekends because they're usually much busier. Staff have always been very helpful and courteous with me. Currently, the two drop off blue boxes you drive up to on the side of the post office are out of service because some lunatic keeps trying to steal mail from there, so only one remains and it's always locked.”