8:30AM - 6:30PM
9048 Brooks Rd S, Windsor
Mailbox Centers
“Today I encountered what people on Reddit call Amazombies. I was appalled how rude someone can be. Read your instructions people. It's clear YOU THE CUSTOMER.... have your package boxes and taped and drop off. Not treat the the employees badly. Funny thing is you have time to leave a bad review but you don't have time to read instructions..”
8:30AM - 6:30PM
1014 Hopper Ave, Santa Rosa
Mailbox Centers
“This is my favorite UPS store because of the HELPFUL, PATIENT and intelligent staff. It feels like walking into an old small town store rather than a large chain and I much appreciate their personal service and demeanor.”
“JACOB is a beast!!! He is so efficient getting people through the line!! Just days ago I relocated to the area. I needed to ship utility equipment, apartment keys and even get something notarized. Two days in a row I visited this location. The first day I was fifth in line. When Justin came out he just rocked through 3 customers in minutes!! He knows his job very well and doesn’t waste time. With a sudden relocation my time is everything to me and the respect he has for people getting them out quickly I have never seen at a UPS location. Use this UPS location!! If you see Jacob he’s got you!”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
8:30AM - 6:30PM
1415 Fulton Rd #205, Santa Rosa
Mailbox Centers
“The staff are amazing and always go above and beyond. They’re always kind & courteous. I have never not been greeted by a smile and they always go the extra mile in all that they do.”
8:30AM - 6:30PM
2661-A Santa Rosa Ave, Santa Rosa
Mailbox Centers
“Rebecca at this UPS Store truly delivers top-tier customer service. She consistently goes out of her way to help, and I’ve honestly never experienced service like this at any other UPS location. I actually drive farther just to come to this store because I know I’ll be treated right. Rebecca sets the standard for what customer service should be—professional, helpful, and genuinely caring. Highly recommend this location thanks to her!”
“Went in to get a print out for a Xmas present and they were super friendly and helpful. Made it quick and easy! We also never hade any issues getting our packages shipped there and bring able to match names to me or my spouses packages if the other needs to pick it up. It’s the small things that add up!!!”
“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”
8:30AM - 6:30PM
2751 4th St, Santa Rosa
Mailbox Centers
“I have been a grateful mailbox holder at his UPS store for years. I am able to travel globally, knowing that the excellent long-term staff handles all delivery issues. More than once, Sierra has been available to address problems with deliveries or issues that may require immediate attention. Sierra and Garrett are always helpful and available to assist. I feel so good knowing they are both only a phone call away, no matter where I am in the world. Sierra and Garrett, allow me to travel with the assurance that everything at home is taken care of by a friendly and professional staff. Thank you for everything you do.”
“I needed to move 4 paintings from Rohnert Park to Alaska. They, especially Dave, were super helpful. Very fast to return my phone call, everything arrived earlier than expected and in excellent condition. Great communication.”
8:30AM - 6:30PM
1007B W College Ave, Santa Rosa
Mailbox Centers
“I visited this UPS store for the first time today and had the pleasure of being assisted by Kim. She was knowledgeable, friendly, and made my Amazon return process seamless. Her exceptional service has made this location my preferred UPS store moving forward. Thank you, Kim, for your professionalism and gracious assistance!”
“I was in here for about ten minutes and every single customer who walked in was a total pill - but the staff handled them all like champs! Patient, knowledgeable, and efficient as they could be. So helpful with amazon packages!”
“I go to Pack, Ship and More regularly and always have a great experience. They are very friendly, helpful and knowledgeable. No job is too big or too small for them. I can always count on PSM because they are very reliable. A wonderful local business with the nicest employees.”