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9:30AM - 5:30PM
9048 Brooks Rd S, Windsor
Mailbox Centers
“Today I encountered what people on Reddit call Amazombies. I was appalled how rude someone can be. Read your instructions people. It's clear YOU THE CUSTOMER.... have your package boxes and taped and drop off. Not treat the the employees badly. Funny thing is you have time to leave a bad review but you don't have time to read instructions..”
9:30AM - 5:30PM
1014 Hopper Ave, Santa Rosa
Mailbox Centers
“This is by far the best UPS. They go above and beyond. My 94 year old father looks forward to getting his tv guide every month and when I walk in they update me with status of our mail and if it’s arrived. Also take customer service to the next level. What a wonderful group of people. Good energy and helpful!! I wish I could leave 8 stars”
“JACOB is a beast!!! He is so efficient getting people through the line!! Just days ago I relocated to the area. I needed to ship utility equipment, apartment keys and even get something notarized. Two days in a row I visited this location. The first day I was fifth in line. When Justin came out he just rocked through 3 customers in minutes!! He knows his job very well and doesn’t waste time. With a sudden relocation my time is everything to me and the respect he has for people getting them out quickly I have never seen at a UPS location. Use this UPS location!! If you see Jacob he’s got you!”
“Excellent Service. Rightly on the mark with what they do. Polite, efficient and clean. I wonder if you all could train Sebastopol Post Office. They need some Guidance.”
“The staff are amazing and always go above and beyond. They’re always kind & courteous. I have never not been greeted by a smile and they always go the extra mile in all that they do.”
“Rebecca at this UPS Store truly delivers top-tier customer service. She consistently goes out of her way to help, and I’ve honestly never experienced service like this at any other UPS location. I actually drive farther just to come to this store because I know I’ll be treated right. Rebecca sets the standard for what customer service should be—professional, helpful, and genuinely caring. Highly recommend this location thanks to her!”
“I've been going here for over 15 years, the owner is really nice and very helpful with everything in the store.
I like to go here to get anything notarized, make copies, use the computer /whatever I need to do-this is where I Go”
“I love this place mailed gifts for Christmas and there was no line like at the Post Office. Being a third party they do charge a little more but it's so worth it! They also have mailing items, and lots of gadgets. So nice also!!!”
10AM - 5PM
300 B St, Santa Rosa
Mailbox Centers
“A big shout out to Sam for helping w our packages today , my husband Irv pike who dropped off our boxes ..⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐????? ? ? ? ? from the pikes really appreciate you very much..”
“I have been a grateful mailbox holder at his UPS store for years. I am able to travel globally, knowing that the excellent long-term staff handles all delivery issues. More than once, Sierra has been available to address problems with deliveries or issues that may require immediate attention. Sierra and Garrett are always helpful and available to assist. I feel so good knowing they are both only a phone call away, no matter where I am in the world. Sierra and Garrett, allow me to travel with the assurance that everything at home is taken care of by a friendly and professional staff. Thank you for everything you do.”
“These folks are great. Extremely helpful. Had the privilege of working with a young man named Carter. I highly recommend this location. Nice folks. Great service.”
“I visited this UPS store for the first time today and had the pleasure of being assisted by Kim. She was knowledgeable, friendly, and made my Amazon return process seamless. Her exceptional service has made this location my preferred UPS store moving forward. Thank you, Kim, for your professionalism and gracious assistance!”
“I was in here for about ten minutes and every single customer who walked in was a total pill - but the staff handled them all like champs! Patient, knowledgeable, and efficient as they could be. So helpful with amazon packages!”
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“I called this facility trying to get in contact with FedEx in Windsor, and even though I'm sure that the team are sick of calls like mine, the woman who answered the phone had the patience of a saint, and very politely explained the misunderstanding (they're a third party licensed FedEx shipping facility, not responsible for package deliveries to homes), and gave me all of the information that I needed to contact FedEx directly. It's rare to find such polite and helpful customer service these days!”