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“The workers made this rental with uhaul exceptional at pickup. They really went above and beyond to make our experience excellent and memorable making us want to do buisness with uhaul again, especially if it involves this location.”
“My son called a few U-Hauls and said this one sounds the best so we went and the customer service is awesome he was super friendly the truck was clean ready to go whole process was very fast thank you again great price I would always recommend this location nothing to improve keep it exactly the way it is you got the best guy behind that counter funny helpful and kind thank you again we needed a last minute U-Haul we literally pick this up within the hour got what we needed dropped it back off within a few hours with the night drop off thank you U-Haul, thank you kind tall man behind the counter you really helped my son and I out in a tight spot because earlier that day we hired movers for something we purchased that turned out to not be reputable movers lesson learned use U-Haul not Craigslist”
“The two gentlemen that were there the other day when me and my buddy kept running into issues left and right fixed and made everything right with me and were very helpful I wish I could remember there names I'm terrible eith names but dark haired shorter guy with glasses and a taller gentlemen were both fantastic and had excellent customer service I appreciate them both for there help!”
9:30AM - 5:30PM
2742 North Gate Blvd, Colorado Springs
Truck Rentals
“Chad and Ian are amazing! Great people who work with a smile, professional, kind, and courteous. My move was so fast and easy, they really take the stress out of moving. Thank you both so much!”
“I highly recommend this U-Haul dealer. After a flat tire in a precarious situation, Phil went above and beyond to help us remedy the situation and make up for lost time. Their customer service is impeccable and their team is reliable. They are the only U-Haul dealer we’ll use from now on.”
“This is quite literally the only place I will rent UHaul's from. I've rented from them twice and have had nothing but positive experiences. They made everything easy, laid out all the rules and policies, and made renting the truck the least stressful part.”
“I made a reservation the night before for a 10' box truck, after showing up in the morning i realized i was gonna need a bigger truck. I voiced my concerns to Holly and she was able to reserve me the 15' truck on the spot. Holly really came through with changing the resrvation and it helped my move go flawlessly. Holly had me out the door and on the road in less than 10 minutes. Ive never had an experience with uhaul be so painless and streamlined. I will definitely be using this location again in the future! Thanks again Holly!”
“Ricardo, Jenkin and the other kind woman at the counter (I didn't catch her name) were all fantastic! They were very helpful and friendly. Highly recommended.”
“Always a smooth and easy experience at this penske location. Dan is always very helpful and transparent which makes the process even smoother. My new go to location”
6AM - 7:30PM
4255 N Nevada Ave, Colorado Springs
Truck Rentals
“Amazing customer service, missed our reservation by a few hours. Showed up and they took care of it right away, went above and beyond to help us out in a rush. Best U-Haul location”
“We called to see about propane refill for our R.V. the gentleman who answered the phone stated they did and they would rearrange the vehicles to accommodate us even though they were closing in 10 minutes. Very helpful.”
7:30AM - 9PM
5790 N Carefree Cir, Colorado Springs
Truck Rentals
“Dropping off a 20' uhaul and car trailer at this location. The gentleman working the store came out to show me where he wanted the truck and trailer. He ground guided me which was incredibly helpful. Very professional and helpful.”
“U-Haul always saves the day when in need to do some last minute moves with easy scheduling. Whole experience from going in person that came with great customer service for renting a clean, functional truck to returning it with easy and straight to the point steps with the U-Haul app. Highly recommend to others!”
“I had an excellent experience with this U-Haul Authorized Dealer! The staff was incredibly kind, helpful, and professional throughout the entire process. Their communication was clear and friendly, making everything smooth and stress-free. They went out of their way to ensure I had exactly what I needed and even helped with the little details most places overlook. Truly outstanding customer service — I highly recommend this location to anyone looking for a hassle-free and pleasant U-Haul experience!”
“The guys we worked with were great! They were attentive and kind. I wish we could have picked up our dolly from them in the same trip but they tracked us down one and we were still able to use it.”
“Erma is so sweet! She is always willing to help us out with any of our problems! I run a mattress business out of these units, and always see her working her hardest and driving around to check on the units with her little dog! Great units for a great price.”
“This location was easy to get to and easy to pull a large truck out of on a non-busy street. The staff was very friendly and helpful. Hopefully U-Haul will give me this pickup location next time.”
“Even tho they couldn’t figure out what’s wrong with the brand new truck they were honest to say take it to a dealership because they got newer software to do the diagnostic…
Called them they sent the first roadside svc tech which he could not solve the issue, they send one of their vendors, still same thing. So they towed the truck to their facility over one hour drive. They did an AWESOME JOB!!!”
“When I arrived to that U-Haul location, Mr. John Anderson greeted me with a smile and proceeded to help me with everything I needed. I will coming back to this location again.”
“Mike was absolutely amazing! He returned messages and was easy to communicate with! He was extremely helpful during one of the most stressful times....moving! He was very flexible and understood our needs. I would highly recommend renting a UHaul in Black Forest. Thanks Mike”
“Moving is so hard. These people helped the process go smoother. Ryan is patient and kind and Teresa, well she is just fantastic. Keep these people front and center whatever the cost. They represent your brand well which cannot be said of other locations. Thank you for this positive experience.”
“To return truck, I had to wait because they weren't open yet, but it says they were suppose to be open at 8am. In San Antonio everything was great, easy peasy getting the truck very friendly. When opened very friendly also. Will use them again! Thanks budget!”
“Excellent friendly service. Rented a trailer at this location and the young man was all over helping and working on the trailer lights connection to the uhaul truck rented at another location. Would recommend.”
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“I've rented from this location several times for cargo vans and trucks. I'll keep going back as the service is prompt and the staff have always been pleasant to deal with and willing to work with me on my rentals. Cody has been an exceptional agent, especially last weekend when he reacted admirably when my rental was damaged by a previous renter and we had to get a substitute vehicle. I had to move some furniture so ordered a cargo van; when the van was damaged, he promply put me in a super-duty pickup that met my need and significantly discounted the rental price.”