Car Rental near Lilburn, GA

27 locations found near Lilburn
View Map

“Great customer service! The staff is very friendly and polite. They listen patiently to everyone 's request. They were able to easily match a rental car based on my needs.The cars at this location are mostly brand new, well maintained, that offers a safe ride to every customer.I recommend them to everyone who is in need of a rental car in this area.”

4.1 Good38 Reviews

“Check out and check in was a breeze, as usual. The full size car drove smoothly and comfortably. Staff was very responsive and helpful. To top it all off, the rates are very difficult to beat!”

2.4 Poor49 Reviews

“Zack Dorminey, the branch manager, saved the day! I originally had a car reserved at the terrible place across the street (hertz) and they couldn't fulfill my reservation. So I came to Enterprise, on a whim, and told them what happened. Zack immediately helped me with a rental ( I was leaving for Philly that day!) and came really close to matching hertz's price (for hertz's imaginary full size rental- see review I left for them for more info). It just so happened that while I was there, a few new vehicles got delivered. Lo and behold, I was able to rent a brand new Nissan rogue for a very reasonable price. The best thing? It had that brand new car smell and it didn't smell like cheap cologne, cigarettes or weed ( why do you idiots smoke weed in rental cars?! Nobody wants to smell that trash! But that's a whole other story though) . I just want to say thank you again to Zack for the great vehicle and the wonderful customer service!”

4.2 Good62 Reviews

“Xavier and his Manager was absolutely the best with the hiccups I experienced during pick up, Xavier made it right after returning the Packer! You and your supervisor saved my kids from a Christmas disappointment!”

4.1 Good66 Reviews

“Been shopping for a new car for a while and had been in touch with this dealership on what I wanted from models, accessories, price, etc. they were super diligent and helpful finding me the perfect used car for the price I wanted! Goran was super helpful with the whole process and made sure everything was in order!”

3.8 Good144 Reviews

“All the employees here are nice & helpful, but Freeze has been a complete life saver. My car has been in the body shop for almost a month and the shop keeps pushing my pick up date back causing me to have to keep extending my rental and Freeze has been so helpful throughout the entire process. Thank you!”

4.2 Good46 Reviews

“We rented a car here a while back and we’re headed back to the rental agency today. The customer service was top notch, the car was awesome. Great experience overall.”

4.2 Good46 Reviews

“I always have great experience rentying a car from enterprise.Very professional, reliable (they pick me up from my loaction and bring me back !) 5 stars all the way !”

4.1 Good46 Reviews

“We are very pleased with the process of buying a car here .Mr. Darryl Ferguson was very thorough in the information he gave to my husband and I and Mr. Sam Ghazal was very helpful with all the extra warranty that my husband wanted to get.All and all we had a stress free buying experience.Thank you guys for all you do to make your customers feel listened to.Sincerely appreciate”

4 Good40 Reviews

“I love renting from Enterprise, they make everything easy and affordable. The customer service at the Snellville Ga office is great! They accommodate me and always check to make sure I'm satisfied! Thank you Enterprise!”

3.7 Good63 Reviews

“Enterprise on Memorial Drive is far beyond that absolutely best ??the customer service is phenomenal I never have any issue when I go pick up a vehicle . I have been going to this location for about 2 years - always courteous staff, never a long waiting period , if I need to extend my vehicle never an issue .. Theo is very great he’s professional , take his time to explain things and just an all around great guy to deal with ,, Keep up the awesome job Enterpruse ?????????”

3.6 Good68 Reviews

“Wonderful customer service.We used them for a road trip to Disney world and they went above and beyond.Look forward to renting more cars from here in the future.”

3.7 Good38 Reviews

“I’m such a stickler for customer service and what I received from Angel Milago and Kieyon Cheeks was Immaculate! I rented my vehicle last week to go on vacation and wounded up catching Covid. I called them and asked was there a way they can pick up car. Not only did they arrange for it to be picked up they consistently communicated with me every step of the way. I definitely will be returning there to get my future rentals. Thanks again Kieyon and Angel”

3.7 Good38 Reviews

“This company came in handy for an affordable last minute car rental when I needed it the most. After a terrible unfortunate experience with Hertz & then AVIS. I was left basically stranded in an Avis Parking lot after spending $50 on an Uber to get there. I found this company and spoke to a gentleman named Leon. He was so understanding to my situation, he even offered to pick me up and take me to the Rental Location. Once at the place within 30 minutes i was given the keys to a nice up to date Nissan. The car was very clean and worked wonderfully. I would recommend this company to anyone.”

4.2 Good13 Reviews

“I'm a frequent renter from the Lawrenceville Hwy/N Dekalb location. The staff does change like every other location but I have gotten to know everyone who has come to work here in the past year. Everyone has been very kind and have made it a point to remember my face and my name. I appreciate the availability of vehicles and willingness to upgrade if the vehicle type I requested is not available. I have not gotten the great customer service from any other location like I have gotten from here. Thank You!”

3.5 Good37 Reviews

“Jason Leigh it needs to be more for the gold and platinum members because i feel that the deposit shouldn't be $300.00 dollars because we rent vehicles on a regular sometimes and enterprise should show more appreciation toward us with more deals on the vehicles that we rent so I'm looking for better deals”

3.3 Good66 Reviews

“Rented a 2018 Nissan Altima for the summer after an accident left me carless–the Nissan ran well with no complications for the three months that I drove it. Great communication with payments and all other questions, would totally recommend to anyone looking to rent a car (both long-term and short-term) in the area!”

4.3 Superb6 Reviews

“Hands down the friendliest customer service I have ever gotten anywhere!! The lady and the man was nice I left like bad person for not interacting with them enough. They were like excited to see us. Whether their enthusiasm was fake or real is irrelevant. With their demeanor I will happily deal with rental issues. This is the smoothed and friendliest rental experience I ever had anywhere.”

3.1 Average28 Reviews

“Patrick and the entire staff at the Duluth location on Old Norcross Rd are simply amazing???! Each time my family and I arrive to pick up our vehicle we are always greeted with a warm welcoming smile???! We always visit this location because the entire staff are very patient, they seem to be very knowledgeable, and they even initiate advice when they feel it necessary. Most importantly staff seem well experienced in their positions, as they seem to work well together as a team because unlike when we use to pick up our vehicles at the Avis location at the airport, my husband and I are always in and out of the building in no time at all. If you’re looking for an amazing customer service experience when picking up a rental vehicle, Avis rentals at the Duluth location on Old Norcross Rd is the way to go?????????????????!!!”

3 Average62 Reviews

“When I arrived there there was a little hiccup in my reservation but Niyah helped me she found another Avenue for me too take and I walked in and drove out in a car. Thank you budget, niyah”

3 Average51 Reviews

“I got a car that had an expired tag on it. The second one was fine though, it took me 3 days to get someone to answer my call when I was trying to get the original returned.I got through originally and told the representative what happened, they understood and were looking for my paperwork. 5pm hit and the phones were disconnected. I didn't get a call the next day or anything.. 3 days later the phone system finally connected me and the rep was like "OH YES, I remember you, sure come swap it out" but why did it take 3 days? Why didn't someone call me the next day? They knew the issue, they knew who I was, they knew I was driving their car on expired tags so why did I have to reach out to them again?Other than that the service was fine but it really irked me that the responsibility to fix this problem was entirely on me and who knows what is going on with their phone system.”

3 Average49 Reviews

“Ms. Mckoy is by far the BEST person to rent from. She is passionate about the industry. Treats everyone fair! Greets you like family and really has a sweet down south personality. Hey Corey! Keep up the good work!!”

3 Average41 Reviews

“I went to this location to pick up a rental and I was unfortunately unable to get a vehicle. Tiara, was so gracious and patient. She explained the entire process so pleasantly and I look forward to returning to do business with her in the near future.”

3 Average34 Reviews

“Great customer service , it’s genuine and authentic. The guy there with Russian accent has great customer service obsession. They don’t try to get over on you ⭐️⭐️⭐️⭐️⭐️”

2.8 Average62 Reviews

“As owners of this location we are agents for Budget Car and Truck Rental. We do not have access to this gmail account and cannot access these reviews to reply. One thing we can assure you of we run an ethical business and do our best to provide excellent customer service. We have been in business since 1999 and appreciate your business. We have many long term truck customers who have used us for years and can attest to this. As an Agent for Budget we are required to follow Budget's policies and procedures. Budget corporate determines deposits required, qualifications, check card policies, drop policies. If you have questions regarding these policies go budgetatl.com and they are listed on the website. In addition, we rely on Budget to supply us with the vehicle you are renting and if we have to substitute, delay or move you to another store this is due to Budget not supplying us with the vehicle you reserved. This is not the norm but when it does occur we will do our best to inform you in advance and work with you to find a vehicle. Unfortunately, if you reserve a vehicle last minute you run a much higher chance of a no vehicle situation, recommend you call us prior to coming in to insure we have a vehicle on lot.Thank you for your BusinessBudget Car and Truck Duluth”

2.7 Average31 Reviews

“This is the second time we use this company and it deserves 5 starts! Staff is super helpful and kind.Car never gave us a problem and best part NO Hidden fees. What they tell you is what it is.We rent for two weeks the car..Carlos and Ricardo went the extra mile!Thank you for your great service”

2 Poor8 Reviews

Related Categories