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“The most frustrating thing is when the location doesn't pick up the phone, and this location is particularly bad about it. The national number is a nightmare.”
“Just purchased a 2026 Infiniti QX60 Sport. First of all I love this car and it's my fifth Infiniti over the past 20 years. My sales person Nasira was excellent in every way. I am also grateful for my service Advisor of 20 years, Harvey Hollander. Love the car so much, but another one for my wife. Also want to thank Jana (GSM) and Goran in finance.”
“I had a great experience with the team at Enterprise. Ashley was my salesperson and she is terrific. Mike, her manager, also very helpful in the process. Both very easy to work with. I am enjoying my car.”
“This location proved to be more than efficient. While picking up my rental the representative Jam was very knowledgeable and courteous. He gave me a quick overview of the process as well as some good to know info about the vehicle. All in all it was a great experience due to the efforts of the team having the vehicle ready and making the signing process easy . Would highly recommend to friends and family.”
“From the pickup with Caleb to the process with Q, they both did a phenomenal job. They were both very welcoming and thorough. I also had questions throughout the time I had the car, Q was personable and answered each question straight to the point. 10/10 for them both.”
“In all of the years of doing business with Enterprise, this location and its employees, Megan, especially, has made the process so easy and seamless from beginning to the end. The customer service was top tier and also the time I was in and out of an Enterprise was incredible! Thanks guys!”
“Greg was really great with assisting me with getting into a rental and the same was when I returned it. I've rented from enterprise for years on different occasions and I have to say that I was pleasantly surprised and pleased with how quickly I was in and out
I will definitely return to the covington hwy location for any future rentals. Thank you for your assistance Greg ?”
“I have a 2008 FX35 and Infiniti of Gwinnett has been my service provider since 2016. I appreciate that the service providers have longevity and they know me -by my car and by my name. I like the stability of having all
Of my service records in one place. Would recommend. Being pet-friendly is an added PLUS!”
“I absolutelylove this location and the people that serveus here at memorial drive. A big thank you to everyone there during pick up and drop off and a big thank you to Robert amd Theo. They always always always make my experience wonderful with each and every rental!”
“Enterprise is a solid choice for the Atlanta area—they really do have a huge footprint there, from the neighborhood spots in Buckhead and Decatur to the airport hub. It’s definitely easier to grab a car down the street than trekking to Hartsfield-Jackson every time.”
“Fantastic service with very accommodating and professional staff. After my accident, Enterprise picked me up from Nalley Collision and set me up with a nice sedan at a great price. A week later I found the car a bit uncomfortable to drive so Enterprise swapped the car for another model without hesitation. Highly recommended!”
“They didn't have a lot of cars to choose from, but Ashley M. provided me with great customer services and the best car twice. So, if you need a good rental and great customer services be sure to ask for her.”
“This Enterprise was one of the best I have ever used. Christine was so amazing! She really did everything she could to help me in a pinch and made the rental process very easy and quick. Give her a bonus or a raise! She, and the staff, deserve it.”
“After dealing with an accident and a non-responsive adjuster this was the smoothest experience I’ve had since being in the accident. The rental process was smooth, the car that I was given was beautiful and rode very smooth. It made me want to extend the rental haha.
Christian checked me in, I can’t remember the young man’s name that checked me out but everyone’s customer service was on point. Despite everyone being occupied with customers they were quick to greet me. Darryl took me to the shop my car was at and he was so kind and personable. Thank you all so much for your help.”
“This spot is the best cash car rental in town, I rented from them in 2016, 2019, and two weekends ago.
Great cars, great customer service, great pricing.”
“This place was so smooth and easy to get in, get out and get it done. Micaela helped me get all the info I needed to choose the right vehicle for the project I needed it for. She’s incredibly knowledgeable, professionally and did a fantastic job. 5-Stars all around!!!”
“Great experience at Atlanta Auto World! I bought two cars, the process was quick and smooth, and they found exactly what I wanted. Friendly staff, great communication, and an excellent trade-in value.”
“This company came in handy for an affordable last minute car rental when I needed it the most. After a terrible unfortunate experience with Hertz & then AVIS. I was left basically stranded in an Avis Parking lot after spending $50 on an Uber to get there. I found this company and spoke to a gentleman named Leon. He was so understanding to my situation, he even offered to pick me up and take me to the Rental Location. Once at the place within 30 minutes i was given the keys to a nice up to date Nissan. The car was very clean and worked wonderfully. I would recommend this company to anyone.”
“I did most of the work online but the guys there were a huge help. They were able to fix my return so that it doesn't do an extra charge for airport drop offs”
“The staff here was very helpful Brittney called me ahead of time to make me aware of the debit card policy and I was able to pick up my vehicle with no problems. Great customer service!”
“Hands down the friendliest customer service I have ever gotten anywhere!! The lady and the man was nice I left like bad person for not interacting with them enough. They were like excited to see us. Whether their enthusiasm was fake or real is irrelevant. With their demeanor I will happily deal with rental issues. This is the smoothed and friendliest rental experience I ever had anywhere.”
“Laura is an angel sent from heaven. She helped me check each location for a cargo van and finally found me one for my cross-country move. I hope she gets a huge raise or bonus.”
“Brandon helped give us the best experience we have ever received from a car rental agency. He was extremely thorough and was able to answer all our questions at a high level. Thanks to him we were able to provide all necessary documents upon arriving. He was multi -tasking with multiple phone calls while helping in house customers while getting us all checked in. Thank you for making this a great experience for us Brandon, best in the business!”
“My first booking experience started off ruff due to someone having the same 1st and last name being on the no rent list. I had to go home and bring back a second form of identification( I live 8 minutes away so I was upset) after verifying it wasn't me I was able to get my rental and Jasmine even surprised me with an upgrade! Jasmine was super nice the whole time advising me to call the 800 number to resolve the issue and she even called her manager so that kept me calm. Thank you again Jasmine.”
“I must give a BIG shout out to Brandon who saved the day for me! I had booked a same day reservation online and they didn’t have the car there that I booked or anything similar. They only had Diesel trucks available. I was so tired from my long flight from Denver, I told Brandon that I’d take it. Brandon had such a warm and pleasant demeanor and made me feel right at home. He had me laughing and cheered me up despite the hiccup. Midway through the convo, Brandon made a call to another Budget location and found a way to get me another rental at the same rate! He was the very first person I encountered in Snellville—and it was my first time here. After all I went through, He really made my day and went above and beyond for me. Thank you Brandon! ❤️”
“Brandon is the ultimate professional—always kind, patient, and incredibly helpful. He answered all my questions and truly renewed my trust in Budget as a company. After a disappointing experience at another location, he went above and beyond to make things right. If you ever need assistance, go to this location and ask for Brandon he’s simply the best!”
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“I rented a Toyota Corolla for a trip to the beach. The car drove fine until we hit 60-70 miles on the hwy. The tires were vibrating and the ride was very bumpy. My son stopped and put air in the tires and it was better. Still vibrating, but not like before. I reported this to the Enterprise location we picked up from. We got several calls back from them. They said it had just been serviced, but said we could take it to any location for another vehicle. We didn't have time for all that. It only did it on the highway. When we returned they apologized and gave us a nice credit on the rental. We felt that was gracious and acceptable. The customer service was very good.”