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“Mrs Clara was amazing on our test drive
Unfortunately we did not purchased a car from here but from her costumer service
It’s 10/10 highly recommended”
“The customer service exhibited by Kristen will ensure that I return to this location. The car was wonderful. It was clean, the tank was full of gas, and pick up and drop of was easy and efficient. The young lady with curly hair (I forgot to ask her name) made my pick-up experience fabulous.”
“Great customer service
Was sent here as another location did not have my rental ready
Came here and they were on it
Young gentleman helped me out
Mr Williams
Very knowledgeable and helped out so much
Would recommend will return”
“The person working the counter, I believe her name is “Q” was outstanding. I arrived near closing time and there were multiple customers remaining in the lobby and she was able to help all of us efficiently and with a smile. Great customer service! Don’t see that as much anymore so I definitely want to highlight her for that.”
“Infiniti of Gwinnett Service Department is the absolute best around. We drive 2 hours to have our vehicle serviced by them because other Infiniti dealerships closer to us on the southside of Atlanta are a joke, rude, or unfamiliar with their own cars. From the first time i called this dealer their service team made us feel like family. GREG always handles any issue including warranty work professionally and with care, while getting things done timely. They have handled two warranty claims with absolute no issues, and took great care of our car as if it were their own.”
“Five stars! The staff was helpful and thoughtful. The insurance offered Nissan was clean, comfortable and had good gas mileage. I was able to get a ride there on return to pick up my car from the nearby body shop.”
“My rental experience was easy, quick, and professional! Again, Kudos to the staff at the Covington Hwy location. I witnessed a great improvement in everything! Thanks again for 100 percent customer service!”
“Olivia provided outstanding customer service throughout my rental experience. She was kind, patient, and incredibly helpful from beginning to end. She took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with the entire process.
What stood out the most was her positive attitude and willingness to go the extra mile to make sure everything was taken care of. She made what could have been a stressful situation so much easier, and I truly appreciated her professionalism and attention to detail.
Thank you, Olivia, for making my experience such a pleasant one. Enterprise is lucky to have someone as dedicated and customer-focused as you. I would definitely recommend this location and look forward to working with her again in the future!”
“Was helped by Jennifier. She made everything smooth, clear and easy. Great service agent. Not like other car rentals that charge you all these hidden surprise fees. I will definitely choose Enterprise again when renting a car.”
“Brandon Thompson was so helpful. I have been an Avis customer for over 11 years and bc of Brandon, I will now continue to be an Enterprise customer. Thank you for your customer service Brandon!!”
“Major kudos to Bradley who got me in my rental with no major hiccups. This is the second (or third?) time I've used this location and no complaints thus far. Happy customer.”
“I have rented from this location twice this year. Going to again August 28th. So far a good experience. Sam has good customer service skills. And trys to make sure you are satisfied with your rental.”
“After dealing with an accident and a non-responsive adjuster this was the smoothest experience I’ve had since being in the accident. The rental process was smooth, the car that I was given was beautiful and rode very smooth. It made me want to extend the rental haha.
Christian checked me in, I can’t remember the young man’s name that checked me out but everyone’s customer service was on point. Despite everyone being occupied with customers they were quick to greet me. Darryl took me to the shop my car was at and he was so kind and personable. Thank you all so much for your help.”
“This spot is the best cash car rental in town, I rented from them in 2016, 2019, and two weekends ago.
Great cars, great customer service, great pricing.”
“Thank you to Micaela for giving me outstanding service! She has such a beautiful positive soul, extremely kind and understanding. The car provided was a Nissan Rogue SUV and it was in great condition, I had no issues with my experience 10/10 recommend!”
“Great experience at Atlanta Auto World! I bought two cars, the process was quick and smooth, and they found exactly what I wanted. Friendly staff, great communication, and an excellent trade-in value.”
“This company came in handy for an affordable last minute car rental when I needed it the most. After a terrible unfortunate experience with Hertz & then AVIS. I was left basically stranded in an Avis Parking lot after spending $50 on an Uber to get there. I found this company and spoke to a gentleman named Leon. He was so understanding to my situation, he even offered to pick me up and take me to the Rental Location. Once at the place within 30 minutes i was given the keys to a nice up to date Nissan. The car was very clean and worked wonderfully. I would recommend this company to anyone.”
“I needed to rent a mini van at the last minute. Although this location didn’t have one available, they called several locations to help me find one. Thanks for going above and beyond.”
“Laura is an angel sent from heaven. She helped me check each location for a cargo van and finally found me one for my cross-country move. I hope she gets a huge raise or bonus.”
“The staff here was very helpful Brittney called me ahead of time to make me aware of the debit card policy and I was able to pick up my vehicle with no problems. Great customer service!”
“Hands down the friendliest customer service I have ever gotten anywhere!! The lady and the man was nice I left like bad person for not interacting with them enough. They were like excited to see us. Whether their enthusiasm was fake or real is irrelevant. With their demeanor I will happily deal with rental issues. This is the smoothed and friendliest rental experience I ever had anywhere.”
“Great Patrick provided excellent customer service. Even though there wasn’t a car available at first, he went above and beyond to make sure I was still taken care of and managed to get me into a rental. He was professional, helpful, and made the whole process much less stressful. I really appreciate the effort and would definitely recommend this Avis location. service,”
“Brandon helped give us the best experience we have ever received from a car rental agency. He was extremely thorough and was able to answer all our questions at a high level. Thanks to him we were able to provide all necessary documents upon arriving. He was multi -tasking with multiple phone calls while helping in house customers while getting us all checked in. Thank you for making this a great experience for us Brandon, best in the business!”
“Mercedes was exceptional and went above and beyond to ensure my needs were met. I don’t know if she is the manager but if she is not she definitely deserves to be. AVIS Mercedes is an asset to your company.”
“This was my first time using Budget and what a great experience! I had a confirmed reservation with Enterprise in Loganville and they had no SUVs available when I arrived for my pick up. After some dead ends with calls to other Enterprise locations, I pulled into the Budget location at 5 pm, not really optimistic about finding a vehicle suitable for my trip. ILANA was working the counter and she was amazing! Got me in a super clean, low mileage Ford Explorer and had me on the road in record time. I am now a loyal Budget customer thanks to great customer service.”
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“She did great! What a wonderful person! I think that she needs to be head of customer service division so that way all other locations will be able to replicate this level of service!!!!”