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“This is by far the best USPS in the area. Much better experience going here than in surrounding neighborhoods. Modern looking and plenty of parking.
We had to drop off wedding invites. There was a decent line after work hours, but the lady at the counter was so nice and efficient. She explained to us what we needed stamp wise. We had no issues dropping our mail off and will continue to stop by here in the future.”
“Shubha is one of the best USPS attendant that I ever got service from - knowledgeable, efficient, warmhearted and joyful that gives you strong positive feeling resisting the declining world.”
“I love coming here honestly, everyone is so kind and happy! Especially Lance!!! He’s awesome, knowledgeable, enthusiastic, helpful, kind, and funny. Not often do you meet people like that at USPS!! THANK YOU LANCE!”
“Lady there today was super helpful. I came in with hardware to send back to an eBay seller with nothing but my shipping return label and she did everything for me. I didn't spend a penny. And she was very sweet. Thank you Ma'am!”
“Location is understaffed, but I had a very good experience with the only person at the front desk. He was polite, efficient, and friendly. Mailed an international package and bought some stamps. There was a wait mainly because he was the only staff in front, but he was thorough and professional.”
“We just finished our passport application with Waymon. He was friendly and efficient. We got done in less than 20 minutes with two minor getting passports. I recommend doing your research and having everything filled out before your appointment.”
“Ty was really helpful and great. Made everything easy for me to understand and he helped out multiple people in the same manner while I was there filling out shipping information.”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“I was greeted promptly by Larry, who listened and did everything to understand my concerns.
He was professional throughout our conversation and I feel he “has my back” on the situation.
Thank you, Larry.”
“Line was long and I only needed to drop a postage paid package off. A nice male employee on his way out to lunch perhaps assisted me and I didn't have to wait in the long line.”
“I had to send multiple tax returns today. Katherine was wonderful. She confirmed all the correct IRS and GA Department of Revenue PO Boxes. She suggested to only use First Class for my GA returns because the state picks up the returns directly which saved me $25. She had a very soothing manner and answered all my questions.”
“Idk what everyone expects from USPS but I’ve been shipping packages through this post office without any issues. And everyone saying the staff is rude…they really aren’t, they’re just doing their job. And most of the times are friendly, smiling and answer any questions. It’s not a premium service, hence you don’t pay UPS or FedEx Premiums. I’ve gotten money orders and other services and it’s all been fine.
If you have a problem with your post office, maybe speak to your state and county representatives, and don’t vote in people who aren’t interested in improving USPS for the public but privatize it for their own profits.”
8:30AM - 12:30PM
8920 Eves Rd, Roswell
Post Offices
“The last few postal office visits to other branches have been miserable, either a rude attendant or no help. Chris helped me out at this location today and was incredibly patient, helpful, and kind! I watched him interact and joke with multiple customers and he helped me with all my questions to make sure my package was mailed correctly. Thank you Chris!”
“The low rating this place has is surprising. I've been using this particular location for a while and the staff has always been professional and courteous. It was not a long wait, and accomplishing what I needed to there took even less time. It's a clean facility and a great place to get your mailing needs fulfilled. What more can I say?”
“The lady at the desk is very thorough and competent and while it may annoy some customers she is simply making absolute sure everything is correct so that your letter or package don’t get lost.
The Decatur and Lilburn locations have lost some of my mail and had significant delays in many more letters and packages being delivered while the lady who works here does her part to keep that from happening”
“In our efforts of tracking and retrieving a long lost package from overseas during the Christmas peak season, Ms Teresa went above and beyond in the whole process assisting us. Ms Teresa is sincere, kind and knowledgeable. She is a true trooper who demonstrates great customer service skills and a kindred spirit. She always has a great smile on her face, and is wonderful to work with. She tries to help everyone the best she could. We can’t thank her enough and we are so grateful to her for finding our package. She personally called us to inform us when the package was located. She is the best !”
8:30AM - 12PM
4370 Lawrenceville Hwy, Lilburn
Post Offices
“The nice postal office lady, Sonya(sorry if misspell), help us with packaging. She gave us great advice on how to choose the box that best fit the price and even assist us with the process. She went above and beyond to help us. Really grateful for her.”
“Compared with the Embry Hills branch down the street this place is the Ritz. Although, its terribly understaffed (thank Congress for that) the people who work there know their jobs well, are helpful in correcting any errors you might have made (imagine how much patience their jobs actually require!) and most importantly they are not vindictive jerks. So just go there during the morning when there are no lines and you won't have trouble.”
“Kiosk in the front is pretty easy to use even to mail a big box. Line was long but the staff was doing her best. I’m thankful for USPS, it’s organized and efficient. If line is long just use the self service kiosk right by the entrance!”
“5 star only for the passport lady!
She was awesome, respectful, and so nice .
(Tall, blondie, I forgot ask the name)
We had the appointment at 10:30 , we arrived at 10:05 and other lady (with glasses and white hair) take us to attend then when we said it’s for passport she asked for the time , then she said yo need wait Sir , she is attending other appointments, we move out of the line and she said SIR YOU NEED GO OUTSIDE IN THE LOBBY SHE CALL YOU WHEN SHE FINISH! She was to rude
Sincerely you guys need more persons like the lady that process the passport”
“Yahanna did an outstanding job! She was very helpful and nice . She was the best associate there . All the other associates were not as helpful like here . Another associate there was rude to me and had a attitude! Thank God for Yahanna bc I would’ve left a bad review there .”
“I was a little afraid to try the branch out after reading the reviews. There was a line of maybe 6 people in front of me and I was still in and out in about 5mins. The lady working today was friendly and worked very effectively.”
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“Great staff & one of the most efficient post offices I’ve visited in the last 5 years
The main lady in the front at the first desk always has everything she needs, she understands services, and willing to help everyone in the front and back end. Yes everyone can be curt there because the lines are long, and people don’t listen to instructions carefully, but they’re always smiling at this post office!!”