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“The staff are always so kind and helpful! Any office need I have, they make it happen. Today, they helped me print an affidavit, take a passport photo, get a notary, and ship out a USPS package. I was in-and-out in 10 minutes! There is another UPS close by that doesn’t come close to this customer service. Highly recommend!”
“Devonta was so much help as always, I came in a few times in the last year and he was the absolute best, helped me get the box and fix it up as it was in bad condition, but went above and beyond which you rarely see nowadays! 100/10!!!”
“I like this UPS store because the folks are friendly and helpful. There usually aren't too many people in the store waiting but that could be the time of day. It is easy to process Amazon returns - sometimes I can get in and out of there is less than a minute. Most of our shipping is to family members and it helps that they already have those names and addresses in the system and we just have to verify and can be on our way.”
“Every time I come into the store, I’m greeted with a “Hello, smile and how can I help you?” By Rajh and other staff Always a pleasant .”
“Couldn’t have had a better experience! This location is impeccably clean! The staff are very professional and courteous. They are literally smiling sincerely and they seem to like to help. I highly recommend this location. Back home, I will use the same UPS store for this very reason. I will pass others and go to the store that I know I’m gonna have a good experience. They’re doing a great job over here so please head here for any of your shipping.”
“Charles was very helpful, when we needed documents notarized. A great customer service! Me and my husband enjoyed talking with him. He offers other services too! We will tell others about him and we found our notary guy!!!”
“Southern Post and Box transformed my outdated mailbox into the best one on the block—I've been flooded with compliments all week. The custom box really accent my home. Thank you SO much!”
“I needed a place to receive my mail until I moved into my new home, and this was a much more affordable option compared to some of the other P.O. boxes I looked into. Overall, I've had a great experience with no issues at all. Mr. Karl is friendly, professional, and always helpful. I'll probably continue having my mail sent here even after my move. Highly recommend!”
“If you’ve ever had to return anything to Amazon, you’ve been to the UPS store. Most of the time my experience is just “meh” or unpleasant at almost any other location. This is my place. It is locally owned and operated and the employees and ownership are part of the neighborhood. They are super helpful and go above and beyond. I was there today and had another great experience. Thanks guys!”
“Deyonte was very helpful, and directed his attention to me during the whole transaction. He asked pertinent questions and gave clear directions with a smile. Thank you!”
“I love this place especially Bella shop
She owns the U-Haul truck company the mail company and also the smoke shop everything you need. You can go right to Bella.”
“This UPS store is the best one in the area
Give five stars, especially to Cody
For helping me out and going above and beyond service
Really appreciate it
Thank you for being here and being so available and respectful”
“When I go to this location, Mrs. Valerie is the one who keeps everything running smoothly. It's like she's the engine that keeps this place going! Whenever I need to do something here, I always enjoy talking to her because she's so friendly and nice. It makes the whole experience much more enjoyable.”
“⭐⭐⭐⭐⭐ Exceptional Service & True Professionalism!
I am writing this to express my deepest gratitude for the exceptional experience I consistently have at this location. The postal worker
( Towanna)here is incredibly knowledgeable, efficient, and thorough. What stands out the most is her remarkable consistency—no matter who is in front of her in line, every single customer is greeted with the same high level of respect, patience, and professional care. It is a beautiful reminder of what excellent community service looks like. Thank you for your hard work and dedication! ??”
“I have been going to this store for almost 2.5 years. They are fantastic! The employees are always pleasant and they never give me a hard time with any Amazon returns compared to other UPS stores that hassle you with the taping. I only come to this store for all Amazon returns!”
“It was expensive to ship my 2 boxes to Japan, but they worked with me throughout the entire process on the US side and Japanese side even as the package traversed Japanese customs and ensured my packages arrived safely.”
“I specifically use this UPS location because of how wonderful and helpful their staff members are.
Regardless of how many individuals are needing assistance with UPS services, this team is always quick and efficient to meet everyone’s needs. I would like to specifically shout out to Tonaya & Peter with whom I have interacted with on several occasions and they both have gone out of their way to be personable and as helpful as possible. Peter has taken the time whenever I return an Amazon package here to ensure I have all of the correct records in case there should be any issue on Amazon’s end involving returns/refunds. Tonaya is always offering spectacular service and is a genuine joy to interact with. I truly find myself in a better mood whenever I have the opportunity to speak with either of them as I feel truly cared for as a customer afterwards, which is extremely noteworthy when all I’m doing is sending out packages - Above and beyond!
In the current state of the world, it’s rare to encounter quality guest service as we, employees and customers alike, are all facing insurmountable stressors & shortages so I deeply appreciate the emphasis that is placed on such an important pillar of business by this team in particular. I would highly recommend this location specifically for all of your UPS needs if you are in or around Chamblee.”
“I made a mistake on how I packed something to be shipped out, but the man who helped me at the front desk went above and beyond to assist me with fixing my mistake. Thank you so much for having the best people working at this location!! I’ll always come here from now on.”
“I’ve been visiting this location for years, and I've always had a great experience. The staff are knowledgeable, kind, and efficient, and the store has a peaceful, welcoming atmosphere. I was shocked to see its low rating on Google, but I suppose most folks only write reviews when they want to complain. I'm grateful to have this reliable UPS nearby”
“This location is always clean and well-staffed with friendly and helpful employees - especially EJ who goes out of his way to make shipping as easy and low-friction as possible!”
“Such a change from a few years ago. I wish I remembered her name, but there is a lady there all the time now that is super friendly and helpful. The younger staff is okay and the gentleman that used to be a bit difficult has not been there any of the times I visited in the past year or so. If he had, I would start avoiding this store again. Thank you!”
“My favorite ups store location. Friendly employees doing a great job doing their job. Taking care of the customers. With outstanding customer service. Get in and get out fast service. I've never had any problems there. But not everyday is going to be the same.”
“The staff helped me find a package that had been addresses incorectly by the sender. The man in the back chose to go above and beyond to help me understand what had happened and give me enough info to help me get a refund from ebay. I appreciate how kind, thoughful and helpful he was and how smoothly my experience was. the post office was clean, quiet, calm and orderly while i was there patiently waiting.”
“I have been using this location for many years and yes sometimes there are back logs to the counter but usually during lunch hours . The two people who presently working there are very professional and goes the extra mile to assist you . I see customers showing up and are not prepared correctly to mail something but they are treated well and given the opportunity to correct whatever and get their stuff mailed . This takes a lot of patience on the associates there. I give the PO a 100% rating . Their front should swing in vice out due to some customers carrying a load to mail.”
“I recently had a not so pleasant experience with two of the staff members at the counter. Because I care and believe in holding people and institutions that I spend money with accountable, I filed a complaint. I fully expected the complaint to disappear and never actually hear back on it. But thankfully, I was wrong.
The reason I am now leaving a 5-star review is because the new manager of this office- Rochelle (hope I’m spelling it right) called me not once, but twice over a holiday weekend to address my concerns. She made no excuses for how I was treated and took full accountability. Sad to say this is growing rare nowadays, but made me appreciate the effort even more. She took over this office months ago and is up for the challenge of turning things around to ensure clients have a more pleasant experience going forward because she acknowledges that the clients are who keep the doors open and payroll coming.
To anyone reading this that has had issues w these particular office over the years, I challenge you to reach out to her or file a complaint instead of leaving a negative review (if you want something done about it).
Rooting for you Rochelle and looking forward to receiving quality client service in the future!”
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“Every time I stop by this location, the staff is wonderful, and there has been a fantastic new face around the store. Abhik picked up everything so quickly, answered all my shipping questions effortlessly, and made the whole visit smooth and easy. Highly recommend this store!”