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“Rebecca, Dipen, and team were so helpful with an absolute shipping nightmare I was a part of with my former company. They were kind, patient, and helped make the situation less stressful. Everything was packaged perfectly and delivered on time. Highly recommend this location and team!”
“Jessica was polite over the phone, friendly and informative, I needed to ship pre-paid for packages and I was at the wrong establishment but she helped me anyways! Even was able to help me find the right drop-off point. Her customer service is top tier!”
“The owner is super nice and I’ve been here for 2yrs now, the service is always good. Owner and staff are very friendly when I come to drop off Amazon returns and he let me borrowed carts too 🥹so grateful. Good AC inside for hot summer weather. And always tell you “ have a good day” when you leave！ They have a drop off machine so you can return or drop off packages quickly.”
“Excellent Customer Service, I couldn't ask for more from my printing and business promotion center.
Sunny is an awesome manager at this location!
There are not too many individuals who value business relationships these days, Sunny genuinely does.
Sunny has utilized his professional talents and the printing and promotional services at The UPS to expand and grow all 3 of my businesses.”
“I've been frequenting this Pak Mail location for years...not only because it's a convenient place to ship and have things printed, but mostly because of the staff. The people that work here are phenomenal! We're very lucky to have this Pak Mail in our community - highly recommend!”
“I had a great experience at The UPS Store. The staff was friendly, professional, and very efficient in helping me with my shipping needs. They answered my questions clearly and made the entire process quick and stress-free. Even though the store was busy, they worked efficiently and kept everything moving smoothly. I appreciated their attention to detail and willingness to go the extra mile to ensure my package was handled properly. Overall, the excellent customer service and fast, reliable assistance made for a very positive experience, and I would gladly use their services again.”
“I always come here for all of my printing/shipping needs. The staff is super helpful and kind. Romeo and Hunter specifically are knowledgeable, respectful, and warm.”
“My wife and I were shipping out immigration paperwork, and the gentleman working here was incredibly knowledgeable. He double-checked the shipping address with us to make sure everything was correct, then helped us seal the documents in a package and place it inside a secure box, handling everything with extra care.
He was also genuinely funny, and you could tell he actually wanted to help and wished us the best. Overall, great service here.”
“Wonderful Service
Jordan at the UPS Store in Johns Creek was absolutely wonderful! He was so sweet, helpful, funny, and full of positive energy. He has such a lively, happy personality that you can’t help but smile around him. And yes, he’s very tall! 😂 Thank you, Jordan, for making my visit such a pleasant experience. You’re a gem!”
“We are using this particular store for several years. Every time whenever we have a need to use notary or shipping services. This store and all the representatives excel in providing best customer service. We whole heartedly recommend their service.”
“Rakesh was extremely helpful!! I didn’t know this place existed. Will definitely be back. So much easier going to 1 place versus a UPS, FedEx, and Post Office!”
“The agent who assisted was very thoughtful and kind, I had to reopen a courier to add additional documents, they supported that in a very kind manner. Also had taken passport photo, they were very thoughtful again on the final photo and recommended options for better picture. Overall I’m very satisfied with their service, they never disappoint us anytime I walk in their store.”
8:30AM - 6:30PM
2700 Braselton Highway Ste 10, Dacula
Mailbox Centers
“I go here for all my business and personal shopping, mailing, certifying, packing, copy & email, printing enlarged photos for framing, poster boards. I’ve been a customer for many years and have never been disappointed. They run a tight ship and I love it!”
“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”
“The manager is very involved and knowledgeable. He always makes sure the customers are waited on quickly. Every time I enter I am greeted and treated respectfully .”
“This place is great for all my shipping, printing, packing, etc needs and it is close. I really enjoy speaking with the owner. She is a joy and very helpful. Will definitely make this my shipping spot from now on.”
“I go out of my way to use this location because I always have a great experience here! Today, I was 5th in line and it was my turn in less than 5minutes (with two employees). The young employees usually go out of their way to be helpful too which is hard to find nowadays.”
“This is the UPS I use for all my business ventures and they are always super efficient, reliable and provides amazing customer service! They really go above and beyond with the customer experience, their printing side shows very clear examples of real photos in all the sizing options! There’s such realistic photos instead of random models.”
“Submitted pictures for my grandmothers mailbox repair and received a quote right away for installment process. I called to make a payment and was quoted 1-7 business days weather permitting and to my surprise my mailbox was repaired in 2 days.”
“I came to this store to get fingerprints done for a background check. The staff was super nice and helped me get set up. When my fingerprints continuously failed, they were incredibly helpful in trying to get a good capture. They called the machine vendor and the store manager spent a lot of time assisting me, despite the fact that they were super busy and about to close. I really appreciate their customer service.”
8:30AM - 7PM
710 Dacula Road, Dacula
Mailbox Centers
“Outstanding customer service friendly, very helpful in my returns and explaining the changes with Amazon’s and their return policy 110% would recommend the store for it above and beyond willingness to help the customer”
8:30AM - 6:30PM
2725 Hamilton Mill Rd Ste 500, Buford
Mailbox Centers
““Great service and a fast visit from start to finish. They handled my request quickly and accurately. Wonderful administrative support.” Thanks You Jesse”
“I have used this USP store frequently over the past four years and have always found the staff to be friendly, courteous and helpful. Thanks for being there for us!”
“I was skeptical about this place at first because of the reviews and also the place isn't the nicest looking but I needed to get my fingerprints scanned and I had already gone to 3 other postals and called many more. There was many people there especially considering it was a weekday but I was only there for 15 minutes and I was done. The check in process was easy, all I had to do was put in my information in a little computer. And then I waited for the lady working to call my name. I didn't have an ID but she accepted my passport. The scanning process was super easy and I finished very fast. I personally thought this place was great and my results came back super fast. My job had emailed me that my results came back a few hours after I went. Idk if it helps but I got it for gaps gemalto.”
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“It’s very good store. I have been to few others and for one copy they charged 3 Dollars.. But a girl in this store voluntarily gave it for free saying “ Don’t worry much for today it’s just a page”. I felt good not about money but how you help your customer makes the difference.. I don’t know the name of the girl but kudos to her”