Banks in Aurora, IL

27 locations found near Aurora

“Aleathe was extremely professional and able to assist me with concerns regarding my account which has transactions that I did not make. She was very patient and listened to my concerns. Great customer service.”

4.6 Superb187 Reviews

“I would leave 6 stars if it were an option.

The staff is very well trained and polite, every time I make a visit to the branch my needs are fulfilled with ease.

One girl in particular, I believe her name was something cool like Lyric... I interacted with her this week and she was the absolute BEST. I don't know if managers read this but this girl deserves a raise.. Super respectful, polite and her willingness to help just made my day.. No to mention she is absolutely beautiful.

Anyways I highly recommend coming here for all your banking needs.”

4.8 Superb52 Reviews

“1/14/2025
Juana, Aurora West Plaza branch, was very kind, knowledgeable and gracious, in helping me with some personal banking and on-line banking problems I was having.
Thank you, Juana.
John McEnroe”

4.8 Superb34 Reviews

“Lidia Garcia, Branch Manager @ the Farnsworth branch has ALWAYS taken care of my business and personal banking needs. She is available, fast, friendly and efficient in all my interactions. I am happy to recommend Lidia and her crew at the Old Second National Bank Farnsworth branch to anyone looking for a new bank.”

4.7 Superb50 Reviews

“I want to give a huge shoutout to my banker at NuMark Credit Union her name is Brianda for going above and beyond every time I walk in. Her customer service is top-tier—she’s patient, knowledgeable, and truly makes you feel like you’re a priority. Whether it’s answering questions, helping with paperwork, or just making sure I understand all my options, she’s always on point. You can tell she genuinely cares about her members. Employees like her are the reason NuMark stands out. She definitely deserves a promotion—she’s a true asset to the team!”

4.5 Superb50 Reviews

“My experience was at the Old second Bank on orchard road. I had interactions with two of the special service agents and both experiences were excellent. In both cases they went above and beyond the level of service that would be considered normal. Many thanks to Maria and Marikel. It's because of people like them that I conduct my business at the Old second Bank.”

4.5 Superb36 Reviews

“I just wanted to leave a happy review from my happy experience with Old second as I’ve been with them for as long as I can remember and they have always provided top notch service. Especially when in a crisis that required me to pull bank statements from over 7 years ago to prove my case in court. I want to thank Veronica from the branch on Eola in Aurora. She has gone above and beyond for me and is so absolutely friendly and good at her job - you can tell she’s not just there for a paycheck she genuinely cares about the customers and I hope this reaches her manager because that type of skill is something you can’t teach u either have it or you don’t and Veronica your a star - thank u thank u - you saved me thousands and thousands of dollars that I don’t have to pay in lawyer and court fees. Your forever and grateful customer for life - cheers!”

4.8 Superb31 Reviews

“I just wanna thank you Yesenia Soto and Jameel for always providing me an excellent service. They are always been helpful to me, very friendly and accomodating. They are exceptional and i can't just thanked them enough for the quality of customer service they always providing me. I'm real happy with their service.”

4.4 Superb24 Reviews

“I was so nervous about my card not working at London and Paris and TokyoAmerica, Scotland and Canada and Mexico but a teller named Antoni helped and now my card has no problems overseas. Now I believe in Antoni”

4.2 Good46 Reviews

“Julie helped me out and she was attentive, kind, and easy to speak with. We finished everything that I needed to get done in less than 15 minutes. She also provided her contact information so I could receive further assistance from her if needed.Would definitely recommend her for your banking needs!”

4.1 Good69 Reviews

“The staff is great very nice and friendly the reason i give it 3 stars its the phone for me always have me on hold for tooo long or just hang up on me kinda makes me not want to call with any questions but other thwn that its a great bank”

3.9 Good33 Reviews

“Appreciate Sandy and the other girls at this location. They are always very friendly and informing. Prefer this branch over the others. Able to get in and out pretty quickly.”

4.3 Superb15 Reviews

“It was Easily Accessible from the Main street + in An Opened Shopping area. Friendly Tellers tht were will to Assist w/A Smile &Respect! Nice &Clean inside &also in the parking lot. ??”

3.9 Good13 Reviews

“I chose this bank instead of a larger chain bank. The people are way friendly and they seem to make you feel like you actually matter and I didn't get that at a larger chain bank. I moved away from the right down the street from the branch location I was at and will drive the over 30 minutes to get to my branch I had. I hear there is a newer branch opening up near me...however not sure exactly where that is. But like this bank and feel like they actually do what they can for customers.”

5 Superb5 Reviews

“If you want to bank at a place that does not make you feel like a Robot than First American Bank is the place to do it!! This bank makes you feel like George on it's a wonderful life!! Manuel is the BEST!!”

3.4 Good21 Reviews

“Today I had an amazing experience with the banker Elisabeth Alva when opening a new bank account. She is very professional, smart, and kind person! It was a pleasure to receive excellent service combined with warm communication from a colleague. Thank you, Elizabeth, for everything you have done for us!”

3.4 Good15 Reviews

“They really take time with you getting what you need.
I was in and out with no problems, its easy to apply online before you go, so you know if you got approved or not,you don’t waste they time and your time,thanks lot for y’all help appreciate it.”

3.1 Average16 Reviews

“Jay helped us very professionally when we went in with some issues regarding our account. He is very quick to understand our issues and works very efficiently to help make things right.”

3 Average19 Reviews

“My son opened a new account with his first check and was so excited until the debit card didn't work. We went in two different times, had the pin changed, and still it wasn't working. Finally we got Ms. Mayra Santos. She was able to figure out the problem on the spot and got his card working. He was so excited and thankful for her excellent help. I appreciate not only her quick resolution but also her making my baby smile. His sister just got her 1st check and we will be back to see Ms. Santos to help open her 1st account. I think we've found our banker. Thank you for helping out.Simmons Family”

2.8 Average38 Reviews

“By far the best customer service for me the 2 teller that have help me everytime are amazing quick and easy they remember my name after the second time i went always giving my kids lollipops”

2.7 Average11 Reviews

“Plenty of time's I do ATM you must pre position yourself to the far right curve never a problem,1994 chevy silverado & 2004 park ave.both are wide body vehicles.”

2.6 Average17 Reviews

“My first time at the bank and it was a great guy name IZAAC ACEVEDO he take care personal from me explains everything and answer all my question he was super professional and yes I open my account a10 starts for him great customer service. He made me feel like family”

2.5 Average16 Reviews

“I have a personal and a business checking account here, and it is a good place to have both. The business account is $15/month with no minimum balance...worth it to accept checks in my business name. The tellers are nice, and I am able to go in and do my business without hassle or long wait times. I had an issue with my debit card not being sent to the correct address, and they were more than accommodating. If you are looking for a regional bank, this is a good choice. *EDIT 6/30/15* I had a fee added onto my account and they were very helpful in explaining everything. Good business practices. Upgrade to 5 stars!”

2.2 Poor11 Reviews

“I am a caregiver for a 90 year old woman who does her banking at this location, I bring her in every few weeks to do her banking. Liz is amazing and so patient with her, all the staff there is so kind and helpful and I love that its so divisive. Thanks to all !”

2.4 Poor30 Reviews

“I've found my experiences at this location above satisfactory. I've lived down the block since 2009 and this team has changed over the years. The main guy is always professional (sorry can't place his name possibly Eric). I would recommend this branch to my friends.”

2.1 Poor23 Reviews

“I have had the pleasure of working with Edwin Cuevas and had a great experience. He was fluent in both Spanish and English. He was able to help me get help with all of my personal and business needs. I went in there with questions about my account and Edwin helped me get my statements. I do have to say that I give a 4 star rating because there was a long wait.”

1.9 Poor15 Reviews

Related Categories