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“Had a great experience at Fleet Feet. They had scanned my daughter’s feet for spikes and then offered her a number of options and talked through the similarities and differences.
We finally settled on those shoes. When we bought the shoes a few weeks later, the gentleman that worked with us was professional, kind, and educative. He took the time to show us the cross country spikes and explain how they were different from regular running shoes, how to put them on, and then led my seventh grade daughter through all that. He showed how the spikes are put on the shoes and gave us separate bags for the different kinds of spikes. He had welcoming energy and facilitated our checkout asking if we remembers and giving us discounts for being members and because my daughter is a student. Good energy, educated and practical approach, and a kindness go along the way in my book.”
10:30AM - 9PM
530 IL Route 59, Plaza West, Naperville
Shoe Stores
“We were pleasantly surprised with our appointment at David's Bridal. David's offered a good variety of both dresses and price points. The highlight of our visit was the assistance from Sadie. Sadie, was patient and quick to make helpful suggestions, demonstrating a breadth of knowledge and understanding of wedding gowns and body types. She was pleasant, respectful of our budget and tireless in her assistance. We were so glad to have her help us and it truly did create the special experience we were hoping for. And although I understand David's is a discount bridal store, just some simple lighting adjustments, and a few updates to improve the aesthetics would be so helpful. Also, as much as the carpet at the Naperville location was in need of a cleaning, we did not appreciate the crew coming in to evaluate carpet stains right behind us during this experience and then begin to commence cleaning while the store was still open and while two young women were still trying on dresses. I would still recommend checking out David's Bridal, especially if you're able to schedule with Sadie.”
“My sister and I are from Boston, visiting our sister in Naperville. I have shopped in many Uniform shops but have never had such a pleasant experience as today with Ronan S. He was very professional and kind. He knows his product line by style, size and category. He helped us locate many size and height change outs with such patience and engagement...and he has perfect customer service skills and lovely manners. Thank you Ronan for your attention to detail today, it was really fun.
Caron C. from Boston, MA”
“I have been a customer of Naperville Running Company for years now and will never buy running shoes anywhere else. Every experience I’ve had has been stellar. Each associate has always offered friendly service and has provided the best recommendations for shoes and socks. John helped my mom and me today both find the right running shoes for us, and he was exceptional — so patient, knowledgeable, and personable. As someone who used to hate running, I honestly feel inspired to lace up even just by visiting the store. Everything this group does is great. Thank you, NRC.”
“Ramon helped my father find the perfect walking shoes tonight. He was knowledgeable, patient, responsive, and personable. My dad left the store saying it was the best show buying experience he had ever had in his more than 70 years. Thank you to Ramon for making sure my dad had the opportunity to try every pair in a variety of widths and with/without insoles. The store is lucky to have you!”
“I visited the store for the first time and had such an amazing experience! Angela was so awesome in helping me throughout the whole time I was there, from scanning my feet with a 3D digital scanner, understanding what I was searching for in a shoe, and helping me find the best shoes that worked for me. They have a great selection in store and they can order shoes from online as well. I definitely plan to go back again and would recommend it to anyone who is searching for comfortable shoes to wear!”
“I visited the store for the first time this evening, and I was blown away! After over 10 years of struggling with flat feet, foot pain, and back issues, I finally decided to check it out.
Nolan, our associate, was fantastic. He performed a thorough foot scan for both me and my husband, tailoring the shoe selections perfectly to our needs. He also helped me find insoles today and helped me ordered a different color shoe for me, and allowing me to pay when I pick them up.
Nolan even found a great pair of shoes for my husband, who has extra-wide feet and often struggles to find comfort. Now that I’m walking dogs more in the neighborhood, I can’t thank him enough! I’ll definitely be recommending this store to everyone!”
“Awesome customer service the 3d foot scanner is awesome so far the best fit shoes I've ever had in many many years.. I have odd size feet so it's always a chore to get shoes that fit my feet but it was so easy and a great experience”
“La Jolie MLN was the perfect place to find my daughter's homecoming dress! There were so many options and beautiful dresses to choose from. The team was great to shop with and helped us every step of the way. I highly recommend La Jolie MLN!”
“Debbie helped me out pick new running shoes as a beginner. Started off with a foot scan, measurement and bringing out many different pairs of shoes. I won’t be going to any other store for running shoes. Awesome experience.”
“We love this dance supply shop. We have made last minute stops for tights, dance shoes, and earrings and every time Marybeth is very knowledgeable, calm, and helpful. Case in point: It was the night before recital, and of course we could not find my girl's ballet slippers. It was 30 minutes before store closing and I knew we would not make it to Saxton on time. I called to see if I could sneak in an order still. I paid on the phone and picked up the ballet slippers at the music shop next door. Marybeth saves the day!”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Only one complaint. just wish they had light colored or white, or off-white jogging suits for the summer. Other than that the sales person and the store itself are great.”
“I needed a replacement belt for the big store one where the turnbuckle sheared off. They had what I needed: a solid leather belt for big boys. Excellent customer service.”
“I had an excellent experience at the Downers Grove Red Wing store, thanks to David. He was extremely polite and went above and beyond to help me find the right pair of boots. I arrived close to closing time, but David didn’t rush me — he stayed late to make sure I found the perfect fit. He was patient, knowledgeable, and genuinely cared about helping me. This kind of customer service is rare these days. I’ll definitely be returning to this location because of David’s professionalism and dedication.”
“I took my husband‘s leather work shoes here they had salt all over them. He had them cleaned and looking brand new promptly. The owner is an honest guy, very reasonably priced, and does a fantastic job.”
10AM - 9PM
1001 75th St, Woodridge
Shoe Stores
“Great, clean, well organized store with a wide variety of shoes for adults and kids. They even have non slip and steel toe work shoes. Very affordable (especially at the end of October once everyone's finished their back to school shopping, lots of sales)”
“Flew in from the West Coast and needed shoes ASAP. Asst. Mgr. Sam took very good care of me, answered all my questions and purchased the perfect pair for my needs. Cannot recommend Sam enough!”
9:30AM - 5PM
115 W Jefferson Ave, Naperville
Shoe Stores
“We walked by the store on a sunny Saturday afternoon and saw these beautiful sparkly pink shoes. My twin granddaughters asked if we could go inside. They do not like to shop but were drawn by the shoes and the wonderful women who measured their feet. Our experience was beyond fabulous. Going forward I will be back with my 5 year old girls!!”
“This is an amazing collection of over 100 individual shop owners who have curated or handmade a selection of goods you will not likely find anywhere else. If you are on the lookout for unique gifts, home decor, clothing accessories or just about anything else you can't go wrong stopping in to see what is offered.”
“Already posted 1 review. Absolutely amazing place. I do buy sketches for my son for every season for 5 years. Unfortunately we got defective boots so they vere coming apart. We won't to the same store and exchange them without any problem. I decided to choose other model s-light so I just payed extra 16 dollars. Absolutely satisfied with the service range of products and attitude. I do recommend this place.”
“I visited from Canada and stopped by Nordstrom Rack in Oakbrook to shop for sunglasses and I must say, it was one of the best experiences I’ve had at any Nordstrom Rack. Tammy was an absolute gem! She helped me pick out the perfect pair with honesty and care, never hesitating to tell me which styles didn’t suit me. Her energy was warm, and her sincerity truly stood out.
A heartfelt thank you as well to Dianna and the manager, Erica, for going the extra mile to make my shopping experience seamless and memorable. As a visitor, I genuinely felt welcomed and valued. God bless you all!”
“Allie and Hayden made our shopping experience fantastic. They were super personable with all their customers. Thank you Buckle for having such amazing employees. Was able to find and purchase everything needed for 3 day concert trip. Thank you!”
“Sonya was a wonderful help when I brought both my work boots and my casual boots in to be sent to the Red Wing factory for repair. She helped me prepare the shipping labels and ensured that upon repair they would be shipped back to my house rather than be sent back to the store where I dropped them off. After that was done she helped me with another pair of boots and several pairs of socks.”
“Grazina was amazing! Friendly, welcoming, patient, knowledgeable and overall easy to talk to! Great store and service - DO NOT waste your time at the Naperville store - this is the best location!”
“My family and I went yesterday to purchase some Uggs for my daughter, Emily was working and helped us out so much ! She was super sweet and super helpful, she deserves a RAISE !!! Workers are not always nice like her ❤️ !”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
“They have now change location next to coach in Oakbrook mall. Such a dedicated and passionate team. I couldn’t wait for them to re open their location. Wouldn’t recommend any other place to shop at.”
“Was at the Naperville J.Jill today and had a wonderful experience! I now regret not getting the name of the person that helped me. She was cheerful, and friendly and so genuine! Besides helping me with a purchase in the store, she placed an online order for me. This is now my go-to store in Naperville!”
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“I was recommended Dick Pond over a decade ago and finally went.
Their reputation was flawlessly upheld.
Jillian was very helpful and patient in explaining concepts to me, a novice runner.
I didn’t feel pressured in time or choice of product.
They even had a machine that would scan your feet to help the experts make recommendations. Great service.”