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“Spencer was great! He really went above and beyond to take care of transferring our family over. He was very patient and was able to save us money with getting new phones! Thank you for all your help, happy to back with Verizon!”
“Definitely recommend this place and if you do ask for Chris
I’m an active military member and he made sure I was in and out in a few minutes
I’ll definitely look for him if I come back to Illinois 🙌”
“I went in to the tmobile experience store and I was helped by a gentleman named Jonathan who was very knowledgeable and helped me out with my questions. Great experience!”
“Huge thank you to Brandon at Boost Mobile for making my phone upgrade so easy! He activated my new Samsung Galaxy, transferred all my data, and was friendly and patient throughout. Truly above-and-beyond service! Excellent customer service!”
“I had been having trouble with my phone all week, even talked to multiple representatives over the phone who could not fix my problem. Ali took care of my problem within 15 minutes of being at his store! Very polite and very professional! Would highly recommend Ali to anyone.”
“Mark was amazing and extremely helpful. He was very patient and was handling multiple customers all day with kindness and great multitasking. Very nice person and will recommend going to see him for anything at this location.”
“I had a wonderful experience with the Batavia Verizon store people Kameron, Yanni, James, Aldo, Doran, Chris. Each one of these skilled people helped me in a final success with a cell phone that was dysfunctioning. Everyone had a piece to this puzzle. They all worked very well together to ultimately helped the me as the customer get a successful and result. Thank you, Verizon team.”
“Adrian, took good care of me. Very professional and upbeat personality. Answered all my questions over the phone and assist me upon arriving at the store. Thanks Adrian! ?”
“After spending 6, yes indeed 6 hours on the phone with T-Mobile (I just wanted my phone transferred-it wasn’t done when I signed up). Phone call didn’t work, went to the store on Kirk. I was there less than 10 minutes and voila! Myrna and Jose are fantastic and know their stuff. Don’t call-go see Myrna and Jose!!”
“I’m definitely grateful to the hardworking staff at this T-Mobile location! They made the switch from my last provider smooth, even through trouble with order pickups! I highly recommend working with Ray or Roxy to handle your tech/phone needs!”
“BEST SERVICE EVERRRRRR!!!! I think all these young ladies deserve to be at the highest corporate #level here is the reason why, they greeted me at the door and then explained which phones provided quality service! Im beyond satisfied with the money I spent! They helped me make a good financial decision! 10 out of 10!”
“The team at this T-Mobile location are great, very friendly and professional. Worked with Kevin on switching over from AT&T. Everything was great, he walked me through the different options and didn't pressure to make a decision.”
“I switched from Verizon to T-Mobile a few days ago. It was a disastrous experience that took over 4 hours and eventually resulted in my complete loss of phone service. When I finally got an on-line chat with them they said my only recourse was to visit a T-Mobile store. I was very angry. Anthony at the T-Mobile on 34 in Oswego was just what I needed. He not only solved my connection problems and clarified other things about the account but he also signed me up for the over 55 discount - something my over-the-phone salesperson never mentioned. I am not real happy with T-Mobile but very grateful to Anthony for his thoughtful professionalism.”
“Helped solve the problem. Due to the actions of fraudsters, a large debt arose. The specialist solved the problem and wrote off part of the debt. Thank you very much, it is a pleasure to work with such staff.”
“Drew really helped me out. Came in with headphones that didn’t work, and walked out with a brand new pair of AirPods. Simple, easy, and very helpful. Thanks drew!”
“I want to give a huge shoutout to Kimley and Diego for the amazing customer service they provided the other day. They helped me get my Xfinity phone service started and successfully ported over both of my phone numbers. They were patient, professional, knowledgeable, and made the entire process so much easier than I expected.
They answered all of my questions, walked me through everything, and made sure everything was taken care of before we finished. I truly appreciate the time and effort they put into helping me.
I would absolutely give them both a 10/10 and would recommend them to anyone needing help with their Xfinity service. Kimley and Diego are a great representation of what excellent customer service should look like, and I hope they get the recognition they deserve!”
Open 24 hours
603 Discovery Dr, West Chicago
Internet Service Providers
“I have been with this data center for over 7 years and had the pleasure of visiting the center. As a QSA auditor for the PCI-PSA I have to say this datacenter is top notch and they follow all security protocols. I was very impressed. The IT support is beyond reproach, during the 7 years I cannot recall any substantial outage, I feel they were up well over 99.9 %. But... my only issue is that consider your gear to be on a one way trip, since there is no process in place that will make easy to retrieve equipment you are on your own. I myself had to fly to the datacenter to retrieve our servers.”
“Had a major hiccup getting my number transferred from one plan to my very own plan after Verizon messed some stuff up on their end. Had to leave work early, came in and was helped by Kevin. He was exceptionally helpful and very nice as we tried to figure out how to fix the problem. Took just under 2.5 hours on the phone with customer service to get everything fixed. As we waited he did a great job installing a screen protector on my new phone! I now know who to go to when I'm having issues with anything!”
10AM - 8PM
2730 US-34, Oswego
Internet Service Providers
“They have an unbelievable selection. Their prices and layout to show you what you’re buying was excellent. The service was extremely good where to look.”
“The staff at the Yorkville IL store was phenomenal. I had to get a replacement phone a few months ago. Unfortunately I had to go to the store to pick up the phone. The young lady who assist me had good customer service. The manager step in and helped also. He was very patient and helped me get my replacement phone up and ready. It took a while but he didn't show no irritation. I appreciate them allot.”
“I met Mr.Isaiah, nice person and clarified all our queries and provides e-sim. Customer friendly..always we love xfinity for their wonderful service ❤..thank you the whole team..”
“The tech came over yesterday and diagnosed the problem. He told me that it was the outside equipment that needed to fixed and that he would put in an order for that. He also gave me his supervisor's card and told me that if the problem persists, to call him directly. He also came in and checked out my equipment and agreed that my router/modem was a very good one and was not involved with my service issues. The tech worked for wow-way before the merger and assured me that my issue would be resolved. He was the best tech that has been out and showed me where the problem was and explained what needed to be done to fix the issue. I'll update this review after they have been out to fix the problem with the outside box.”
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“Went in looking for assistance with issues on my daughter’s iPhone. Mike was extremely friendly, helpful and tenacious in resolving the problems the phone was having. Can’t say enough about His willingness to assist.”