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“Such a wonderful experience! George Hernandez is the best representative I’ve ever met. He was professional, friendly, and extremely helpful from start to finish. He made everything simple and stress-free, answering all my questions with patience and clarity.”
“Had a great experience here, upgrading my old phone. Dave was a king! He helped me through the process and even stayed late past close, making sure my data got safely transferred over to the new phone. Definitely coming back here for any future purchases or upgrades!”
“Klayton provided one of the best customer service experiences I’ve had in a long time. From the moment I walked in, he was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs.
What really stood out was his patience, attention to detail, and willingness to go above and beyond to make sure everything was handled correctly. He took the time to answer all of my questions, explain my options clearly, and made the entire process smooth and stress-free.
It’s rare to find someone who combines outstanding customer service with exceptional problem-solving skills, but Klayton does exactly that. If you’re looking for Verizon service, I highly recommend asking for Klayton. The team at Verizon is fortunate to have someone who truly cares about his customers.
Thank you again, Klayton, for the incredible service. You’ve earned a customer for life! ⭐️⭐️⭐️⭐️⭐️”
“Came in to upgrade my phone and Jonny made it super simple and quick and it didn’t feel like I was there forever. Thank you for the great service Jonny!”
“My wife and I just left AT&T (PR) and had an awesome experience. Gabriel was absolutely great to deal with. He took the time to break down and explain our Mobile bill. My wife then asked him about AT&T internet and he broke that down for us as well. He was very informative and a pleasure to deal . He also managed to save us a substantial amount of $$! Thanks Gabriel”
“Kelly you are the best! Let me tell you folks, I agree with Lisa B. Kelly had 3 customers that needed extensive assistance, but not me. LOL. Her voice tone was calm, yet professional. The way she handled each situation close to closing time, you would think the store just opened. I needed internet service immediately, just moved from Florida. Kelly provided me with the right equipment, explained what will happen, what I need to do, and it should take less than 15 minutes to set up. Got home and it took only 5. Kelly, listen to me, if you decide to go into another profession, choose Emergency Room, News Anchor or Radio host. Thank you again!”
“Valeria was highly helpful and lead me to switching company, the prices and the plan I was matched with were according to my comfort. Such great experience all staff were very professional alongside their service. :))”
“My husband and I went here today and we had Beto help us out. He was very friendly and easy to work with. He helped my husband pay off his phone and also helped us get a lower AT&T bill. This location always has great and reliable workers!”
“Excellent Customer Support!
The manager explained the products, features in detail; answered every question clearly; I had problem with activating stand-alone watch line and the manager stayed with us 45 minutes after the store closing hour to fix the issue.”
“Excellent service at iPro Repair! My Samsung Galaxy S23+ wouldn't update past Android 13 after I switched carriers, and I needed Android 14 for work MFA. The technician was incredibly patient and worked on it until the upgrade went through. Fixed while I waited, at a very reasonable price. The store is clean and well-maintained too. Highly recommend!”
“Brandon was extremely helpful and provided amazing customer service during my experience at the store today. We will be coming back to the store in the future because of his knowledge and help today.”
“Aaron, was delightful to work with, he knows his job well thank God for that because I know very little. He talked me right through everything. What a well knowledgeable, delightful person, great asset to AT&T.”
“I really enjoyed my experience at this AT&T location. Delcy’s customer service was spectacular. She was very knowledgeable about all of the phones, accessories, and service plans. She was also incredibly patient in answering my questions. She is an asset to this store and I highly recommend working with her. She cares about her clients and it shows!”
“Edyta was absolutely amazing at Verizon Wireless! She went above and beyond to help me when other locations were not helpful at all. She was patient, knowledgeable, and made the whole process so much easier and less stressful. I truly appreciated her kindness and professionalism, highly recommend working with her if you get the chance!”
“A Ukrainian staff member named Vladyslav assisted me today, and I am very grateful for his help. I had lost access to my phone and was extremely stressed about the situation. Vladyslav was patient, professional, and very knowledgeable. He quickly helped me recover my phone and explained everything clearly. The entire process was very fast and efficient. Thanks to his assistance, I was able to get my phone working again without any issues. I highly recommend Vladyslav and truly appreciate his excellent customer service.”
“We husband and wife are senior citizens, this was our lucky day that Michael was our sales and service representative at AT&T store on Milwaukee avenue .
Mike helped us buying appropriate cell phone, he got us new phone numbers on our requests also he loaded all the necessary software, he educated us a lot about product and techniques.
He went extra miles in order help us getting us completely satisfied.
He is extremely knowledgeable and multitasker.
Thanks Michael.”
“We recently switched to this provider, and we couldn’t be happier with our decision. The entire process was smooth, efficient, and completely stress-free.
A special thank you to Paul for his outstanding professionalism, knowledge, and support throughout the process. He made everything easy to understand and was always ready to answer our questions. The entire team was friendly, professional, and a pleasure to work with.
We are very satisfied with the service we received and highly recommend this company to anyone looking for reliable and professional service.”
“Maria is amazing!!! she was able to help me recover my gmail account and hooked me up with a new phone and tablet for my kids!!! i love coming to this store. the girls are always so friendly”
“I wanted to leave a review as I had superior customer service with Olivia there. She was very knowledgeable and polite. I had several questions and she answered them all .”
“such a pleasant experience. we had a broken phone and originally thought just the screen was broken. he took a closer look (for free) and told us exactly what was wrong and was very real with us. he told us he could put in a new battery but there were tons of complications. we decided ourselves we were just going to get a new one and he luckily had a refurbished one available. he helped us transfer everything and figure out the new phone, and put on a new screen protector for free. he was super kind and we will definitely be coming back here for future issues!”
“Thank you to Brian at this store for expertly navigating me on the path of a new phone. He was patient, kind and resourceful. The other gentleman in the store was also very kind and helpful.”
“My experience with Jorge at AT&T in Nile’s was the best customer service I ever had at any other AT&T store. He was super respectable, super professional & definately super knowlegible about every issue I had with my phone.Jorge was awesome & amazing!!! Thank u Jorge for your perfect outstanding 5 star service!!!⭐️⭐️⭐️⭐️⭐️”
“Our experience at this specific cricket location was awesome! The sales rep Yulissa was such a great help and so kind to process everything! Definitely will come again, if she's here. Definitely recommend.”
“Ronaldo is the best he really takes time to help each individual that comes to this location his work ethic is genuine and ge cares he got above and beyond the call of his duty I witnessed him assisting this lady with her phone and then with her car keys omg so scary but thank god he was so helpful with this lady and patient so thank ypu for your service he also took care of my situation thanks so much what away to start the new year 2026 .”
“Michaela was superb! She did a great job managing expectations of multiple customers at once, and staying cool with many technical setbacks. We are so appreciate of how quickly she helped us when it was our turn and how simple she made the process.”
“Brandon is chill I already knew what I wanted really and he almost persuaded me to upgrade my phone but that's not a knock on him but Brandon is solid and I appreciate his service with me 5 out of 5.”
“Seamless in-store experience. Jose is very knowledgeable, clear in his communication. Has been a great help. Would recommend all AT&T customers to check out this store for any service you need.”
“I love Ximi and hope they reopen soon! They are my go-to for gifts & stationery at Woodfield Mall. I love going in to look at the cute accessories, stickers, & figurines. ?”
“She was very helpful and really went above and beyond to help me out. It is really rare to find that type of help now a days. Highly recommended this location you will not be disappointed.”
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“Quick and easy way to buy a phone with $0 down. The process was smooth, fast, and hassle-free. It helped me a lot, and the staff made everything simple to understand. I’m very happy with my experience and would definitely recommend it to anyone looking for an easy way to get a new phone.”