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9:30AM - 5:30PM
23150 Governors Hwy, Richton Park
Self Storage
“Rich and Sue were amazing from beginning to end. I’ve had my unit for over a year and needed to downsize and Rich made the process simple and easy! Thank you for being polite, professional and friendly!”
“Debra at the Tinley Park location was so helpful and completely understood what I needed. She went the extra mile for me, and I’m grateful. The place is spotless and run very well. Cannot recommend enough!”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“I had a wonderful experience representative was very informative she went above and beyond to make sure we understood the sizes and what we couldn't couldn't fit oh my God she was wonderful I would recommend this location to anyone and everyone service was 100%. I wouldn't go anywhere else”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Mr. Andre deserves a medal. His customer service skills are outstanding, and he is one of the most genuine individuals I have met in the customer service arena. You are very fortunate to have him represent your company.”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”
“Maurisha L.’s courtesy, professionalism, and going the extra mile to sort out an online rental issue really provided an exceptional customer service experience! My unit was ready as promised and even the ridiculously difficult to open lock packing was precut for easy access when I got to my unit! She thought of everything! ??”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
“The accessibility to my storage space is great. I have been taking furniture at my pace and when I needed a cart I called the front office and was assisted within minutes.”
“Amazing service! I called and had questions about a 5x5 storage locker and Alicia helped me with everything from start to finish. I came in and she showed me the space and offered if I needed a size up! She was super sweet and helpful through my whole process! Definitely will recommend to other family and truck drivers! Thank you so much!!”
“Nigel was awesome. Nice & funny guy. He was Very detailed with instructions.
From the phone call to him showing me how to open the unit.
He has excellent customer service.”
“Sony and Brenda. Wonderful customer experience. Patient in answering all questions, thoroughly. Very knowledgeable of all units available. Did not oversell more than what I needed. Couldn’t ask for more. Come see and ask for them, they’ll take great care of you.”
“The 5x5 is perfect for the amount of storage I have at this time. I love that it's ground level. It was very easy to move my things into this space. It should prove to be ideal for my future plans.”
“Never have rented a storage facility, but this public storage location made it very easy and simple. Reserved a unit online and then was promptly reached out to by one of their staff , Jennifer was great on the phone. Helpful and patient answering many questions. We wanted to see the facilities and the unit before we committed so she easily made us an appointment for Saturday at noon to meet up. Jennifer was SO NICE in person. Walked us to our storage unit and gave us information along the way… She answered all of our questions sincerely and honestly… She offered some tips based on her experience Which were very helpful, things that we had not thought of. She really took all the difficulty and anxiety out of the situation for us and we felt super comfortable. Jennifer is a true asset to public storage and I would highly recommend their facility in country club Hills Illinois. She truly earned our business with her fantastic customer service and personality and professionalism.”
“Oh my God! Katie was amazing! She was very knowledgeable and friendly. We had a few issue and they were rectified immediately! She provided excellent customer service. Thank you Katie so much. FYI: Katie works at Tinley park and country club hills location”
“Great place ,climate controlled, very clean In the staff is very experienced and very helpful. I recommended them to my whole family. if they ever need a Storage.??????”
“Gabby was amazing! She went above and beyond answering all my questions with incredible patience. She even went out of her way to hold the door for me. You guys are lucky to have her”
“Customer service was top tier I mean really I am in the business of customer service doing something that I love roadside assistance the young lady who helped me at your calumet city location Joan or Jane I can’t remember but I know she is very knowledgeable and she made me laugh after I was down she rocks again if you are informed about this review Thank you so much ?stars to you”
“Needed a fast and trustworthy place for an emergency situation. Called and spoke to Tina who quickly sprung into action and got me covered. This weekend could have been awful and now it will be stress free thanks to your wonderful team leader. Thanks Tina!”
“This an Excellent facility , staff is polite and generous , If ask a question , It is explain very well, i would recommend everyone to this facility also very clean ,”
“Plublic storage in Lansing is very convenient for me. I called before going to that location and was very satisfied. They are very polite and have good customer service. The location is very clean and well kept. I just wish I knew in advance about the insurance and fee for lock that they automatically charge you for because I have my own lock and I could have gotten my own insurance.”
9:30AM - 5:30PM
19301 Chicago Heights Glenwood Rd, Glenwood
Self Storage
“Nice unit, good price, very easy to rent online. I didn't have any issues, and nobody bothers me which is great. The only dislike I have is that they don't do any snow removal and it can be a bit difficult to get to my unit.”
“Felicia was a great help when I went not to long ago she was a great assist and helped navigate the units and telling the prices of each one. Over all this public storage is decent.”
9:30AM - 5:30PM
25608 S Dixie Hwy, Crete
Self Storage
“Great guy very attentive helpful. A person like Tony any establishment will be happy to manage their business. Also seen him doing his rounds in the establishment ??????”
“I came in looking for a storage unit and came across Lavonya and she was excellent. She answered all my questions as well showed me the units. She was extremely professional and knowledgeable”
“Great service from Johnny and Matilda. I'm new to RV camping and Johnny helped park my camper. Matilda helped find a parking spot that was easier to park. Great experience, would recommend.”
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“Danielle in particular is amazing! Very customer oriented and didn’t judge the stress I was going through during a huge move. Forgot to mention genuine & goes above and beyond. I really appreciated the kindness & willingness to help me through the confusion with no attitude, but genuine empathy.”