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“Fifth Third is an awesome bank. I love the small bank feel with the large bank benefits. I have been banking there for a few years now and I have only witnessed services improving. I have reccomended this bank to my family members because of my personal experience and the way their staff exceeds my expectations.”
“Le-sa J. is knowledgeable, patient, relatable, and her assistance in opening my accounts and auto loan documents was impeccable and seamless! She's definitely my point of contact at the Matteson branch!”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
“Shivahana Rhodes and all other First National bank personnel in Lynwood Illinois are amongst the most professional, patient and knowledgeable I’ve ever had the pleasure of working with and depending upon. I would highly recommend them to anyone looking for a quality financial institution in the Chicagoland area.”
“What can I say about Markham Bank Of Trust Stephanie Kendrick is such pleasant person. She’s helping me with the new mobile app. I cannot transfer money from the mobile app. Can you guys please help her with the mobile app?Other than that, you guys are terrific keep up the good work.Thanks”
“Ashley Smith is an awesome banker. She is always professional, patient, forthcoming and she is truly the only reason my wife and I continue to bank with First Merchants. We'd love to see her as a branch manager or district manager. First Merchants is awesome with Ashley”
“Jamilah Salem is absolutely the greatest! Not only did she take care of my immediate banking need's. She also assisted me with future planning. THANKS JAMILEH!!!”
“(Translated by Google) Very friendly staff, and very understanding with Spanish speakers.(Original)Muy amable el personal, y muy compresivos con los de habla hispana.”
“John M. At Old Plank Trail on Exchange is the best help I have received. He is intelligent, thoughtful and caring. Importantly, he knows varied aspects of banking which few youngDr. Zenobiabankers know. You are fortunate to have him represent Old Plank trail.A suggestion:Ask John to do in service support teaching sessions for bankers who are supposed to help customers. Very few know the intricacies required. John knows.Thank youDr. Zenobia Mistri”
“The Banker who helped me, Andrea Arnold, was excellent in helping me and very understanding of my situation. I was a victim of fraud. The Banker was very professional in performing her duties in regards to that situation. She kindly explained to me how these situations can occur and gave advice as to what to look for in the future, in order to avoid any reoccurrences. Andrea's services were greatly appreciated.”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”
9AM - 5:30PM
15533 S Cicero Ave, Oak Forest
Banks
“My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.”
“Bank employees were friendly and helpful I only wish thier computer software was as helpful. We needed to add one person to a business account and it took 45 mins and at one point 3 people working on the screen. Otherwise a good experience”
“TAMARA WALTON IS EXCELLENT… She walked me through everything so patiently… Such a hard worker and good representation of what Huntington is!!! I’m excited to see what the future holds between us… Great customer service.”
9AM - 5PM
1101 Joliet St, Dyer
Banks
“I been with this bank for over 25 years I want change banks i love how the service is and the people are great only thing is in wish they would stay open until 1 or 2 on saturdays like they use to othêr then that I love the bank”
9AM - 5PM
9175 Calumet Ave, Munster
Banks
“Friendly, knowledgeable staff. Professional in appearance, attitude and how they carry themselves, conduct business. Always willing to help, take time to listen to their customers and answer questions, explain procedures and seem to enjoy their jobs.”
9AM - 5:30PM
21403 Cicero Ave, Matteson
Banks
“I just want to say I really appreciate fifth third bank in Matteson your customer service is Awesome!!!!from day 1 so professional Jeanette and staff thanks again.”
“Has always felt valued & employees try hard to always excel at customer service but can really appreciate how great they are when you compare to old national bank, the other bank in peotone. They are just Atrocious. Thanks to FCBT for giving peotone residents a great banking option”
10AM - 5PM
1779 River Oaks Dr, Calumet City
Banks
“I must admit 2 years ago I would’ve have given a 1 star. Grace (I think that’s her name) was nasty and not helpful. But Tricia and ( I truly forgot the guy name). But the service was on point. They went the extra mile. Thank you for your good customer service.”
“Love Midland Bank in Beecher, Il!! We have had some issues with our debit card when we moved to Indiana but after calling the bank and speaking with Theresa she was always helpful and was always willing to get to the bottom of our problems!! Absolutely the best!! Thank You!!!”
9AM - 5PM
3115 Ridge Rd, Lansing
Banks
“I visit this bank ? quite frequently and Mr. Jaron Jordan has always been very professional, helpful and informative about financing and planning for future investments. He respects your time by being punctual with his appointments and he’s willing to answer any question. If he doesn’t know the answer, he’ll research the answer for you. He even brought in Louis Vela, Sr. Home Lending Advisor at Chase Bank in Lansing, IL off Ridge Rd., to one of our banking meetings to better educate me about purchasing real estate-investment properties ? Both men are very knowledgeable in their craft and I’d highly recommend visiting this branch and speaking with Jaron Jordan and Louis Vela ✊?”
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“today was of those days that I had to do more than other days. and I arrived when the bank was already closed. the mañana her was very nice to let me in, I had explained that my atm card was lost and couldn't use the atm. she was very understanding and allow me in. I truly appreciate that because I needed the cash. the teller was super nice, and was not worried that it was past closing time. THANK YOU SO MUCH FOR YOUR GREAT CUSTOMER SERVICE AND SMILES always make my day!”