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“I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get.
She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping.
The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!”
“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“I saw a good rate for CDs in an email and I had been a previous purchaser of CDs there, so I went in and worked with a banker, Cheryl, who was very knowledgeable, informative, and efficient. Happy to have some money invested there. Inside was a very pleasant, welcoming atmosphere.”
“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”
“Centier Bank in Dyer, Indiana *****
They are always friendly and knowledgable. I have used them for home equity loans, business loans, annuities, savings and checking accounts. I recommend this location to anyone who is looking for a bank. Many of my customers and family use Centier Bank.
Mrs. B Hudson”
“Today, I had the pleasure of meeting with Toya to discuss both business and personal accounts related to banking. From the outset, Toya demonstrated a deep understanding of the financial landscape, providing valuable insights tailored to my specific needs.
Her approach was both professional and personable, making it easy to discuss sensitive topics. Toya took the time to clarify various banking options, explaining the benefits and considerations of each in a way that was easy to understand.
What stood out the most was her willingness to listen and adapt her recommendations based on my goals. Whether it was managing cash flow for my business or optimizing my personal savings, Toya offered practical solutions that felt genuinely supportive.
Overall, my meeting with Toya was not just informative but also empowering. I left feeling more confident about my financial decisions and appreciated her expertise. I highly recommend her for anyone looking to navigate their banking needs effectively.”
“We had a meeting with one of the bank's longtime customers at their Lansing location. Kim Parker and her team could not have been more accommodating and professional. Really impressive team they have and I will always be grateful them.”
“Upon entering, I was greeted by both Amir and Mrs. Bell, and we quickly got down to business. I successfully opened my business bank account, and I am very excited to be banking with First American Bank.”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
9AM - 5PM
1101 Joliet St, Dyer
Banks
“Robin has the patience of a saint. She sat patiently with us to go over some fraud issues and resolved everything. She had no qualms about spending two hours to help us. Thank you for hiring Robin. She has been amazing. Don’t let her go!”
“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”
9AM - 5PM
1290 Steger Rd, Crete
Banks
“This specific bank in Crete is always a pleasure to do business at. Everyone seems to know the customers and is always willing to handle all concerns before you walk out the doors.”
“Friendly staff. They go out of their way to make you feel welcome. They also have made it one of my kids favorite places to go. She looks forward to depositing her money.”
“Good works deserves good recommendation, I appreciate the effort of Mrs Kelly Robert for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”
9AM - 5PM
5700 159th St, Oak Forest
Banks
“I had a previous issue setting up beneficiary on an older friends account. I went to the bank for help and between Carol, Jackie and Anne the issue was resolved. Thanks to all of you”
9AM - 5PM
3115 Ridge Rd, Lansing
Banks
“I visit this bank ? quite frequently and Mr. Jaron Jordan has always been very professional, helpful and informative about financing and planning for future investments. He respects your time by being punctual with his appointments and he’s willing to answer any question. If he doesn’t know the answer, he’ll research the answer for you. He even brought in Louis Vela, Sr. Home Lending Advisor at Chase Bank in Lansing, IL off Ridge Rd., to one of our banking meetings to better educate me about purchasing real estate-investment properties ? Both men are very knowledgeable in their craft and I’d highly recommend visiting this branch and speaking with Jaron Jordan and Louis Vela ✊?”
“I had problems with my card and visited the munster branch of the American Community bank. I walked in and the two ladies there were polite and friendly. They answered all of my questions and took care of the issue and ordered me a new card. They were both great.”
9AM - 5:30PM
15533 S Cicero Ave, Oak Forest
Banks
“My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.”
“We have always appreciated all the customer service individuals. They are always helpful! We had numerous wire transfers and have had them all completed flawlessly. Thank you to all who helped!! Ann Marie, Joy, Gabby and of course Zack!!”
9AM - 5:30PM
21403 Cicero Ave, Matteson
Banks
“I just want to say I really appreciate fifth third bank in Matteson your customer service is Awesome!!!!from day 1 so professional Jeanette and staff thanks again.”
9AM - 5PM
9175 Calumet Ave, Munster
Banks
“The new branch manager( not sure of her name) was very accommodating and nice. She personalized my experience and I love customer service like that. Thanks again”
“On November 8th I visited the branch on 183rd and Kedzie, I had several errands and was somewhat anxious... The entire staff was attentive, engaging, friendly and very, very proficient!!! My wonderful experience began as I entered and I was greeted by a very kind and well groomed gentleman security who welcomed and complimented me on my attire (how thoughtful and attentive), I was serviced by Lisa Givens, who she and her staff were doing double duty with the 'Drive thru' and window, and may I add Superbly!!! Lisa and Frances Thomas maintained a delightful professional disposition as they cared for the customer line(s). I left feeling relaxed and in a better frame of mind. Such service must be acknowledged - Thanks US Bank for hiring a Great Group of People :)”
“I have been a customer of Huntington bank for years. So when they opened a branch inside Jewel it was a big plus for me. Every time I have done business there, I have been greeted very warmly and always with a smile. Sometimes I have had to wait but that’s because they are so attentive to the customer and very thorough about explaining offers or options the customer may be interested in at least that is what they have done for me. Every teller I have dealt with has been a pleasure to talk to and I have never experienced any problem with anything. It’s really great to have a bank so close to home inside a grocery store where you can receive great service by people who care about the customer and offer service with a positive attitude and smile. Thank you Huntington.”
“*Updated review after visiting my local BMO branch which I absolutely love and here is why ... I went in yesterday to open a checking/savings account and the experience exceeded my expectations. The bankVP Branch manager ™️Darlene Flores made me feel very comfortable about my financial decisions moving forward ,also she gave me some great advice as a new client. It has been a very long time since I've been treated so well. I left feeling uplifted and happy.Very grateful I found a great Bank with someone I trust. I'll be doing all my banking with BMO and this particular branch for a very long time.They get a extra star?☆☆☆☆☆ "☆"After I go there tomorrow morning to open my new checking ✔️ account and get my Debit Card...I handled everything @BMO online and was given a account # and routing # . Took 5 minutes.BMO Online banking is easy and straight forward.I called my local branch at Calumet Ave. In Hammond and the woman I spoke with Marisal I believe was her name was ...very nice ,professional and able to make me feel welcome already.”
“Love Midland Bank in Beecher, Il!! We have had some issues with our debit card when we moved to Indiana but after calling the bank and speaking with Theresa she was always helpful and was always willing to get to the bottom of our problems!! Absolutely the best!! Thank You!!!”
“Has always felt valued & employees try hard to always excel at customer service but can really appreciate how great they are when you compare to old national bank, the other bank in peotone. They are just Atrocious. Thanks to FCBT for giving peotone residents a great banking option”
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“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”