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8:30AM - 2PM
2815 100th St, Urbandale
Mailbox Centers
“The person who helped me went above and beyond. I needed extra packing material to send back shoes and she was an incredible help! I haven’t ever been treated so well or had such great service at a UPS store. Thank you!!”
“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“This is my favorite UPS Store in the area. They may be a small location, but they make up for size by their wonderful service and friendly employees. It doesn't hurt that they're conveniently located next to the HyVee I frequent for groceries. Thanks for being there for us!”
“Your friendly neighborhood UPS store is THE place to go if you need printing, shipping, shredding, or mailbox services. Drop off your prepaid shipping item, or bring in your package and pay for it then. Either way, it's quick and easy.”
“I had great service yesterday. I had a 10AM appointment I made the earliest to get fingerprints. I wanted to get them done asap for my new job, but had to be to work at 10AM at my current job. So, I just went in when they opened at 8AM and explained I have at 10:30AM so 10AM didn't work. They just said to come back at 9AM which was perfectly fine with me. I came back after 9AM and got the fingerprints done. It did not take that long. Thanks for accommodating me!”
“I really like the Johnston post office. That staff consistently makes an effort to be pleasant and keep the lines moving. It is certainly a busy place with passport service, but I dont have to schedule an extra half hour to mail a package like some locations.”
“I’m not tech knowledgeable and “Liz” at the UPS store on Beaverdale helped me and walked me thru things on my phone my sons usually do for me, Not to mention she was awesome at helping two customers at the same time! “Thank you Liz””
“Lindsey was very helpful and friendly with an address change request. She explained things clearly, and I was able to get everything taken care of with one visit. Thank you!”
“Extremely busy and I had a complicated situation. Was Extremely pleased with service and patience extended.
This location always provides great customer service however today was top notch.”
“I frequent this store because it’s close to my house. The ladies that work there are always friendly and helpful to me. I’ve had to print some things and ship some packages. I don’t mind the $2 tape fee when I forget to tape my package, it’s cheaper than driving home to tape it myself. I’ve seen a few crazy people come into their store and I have to say they handle them pretty well despite their bad reviews.”
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“Because of the great customer service, the fair prices and knowing I can depend on my pkg getting to where it needs to be safely, on time and without damage or getting lost.”