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7:30AM - 6:30PM
15920 Hickman Rd Ste 400, Clive
Mailbox Centers
8AM - 6:30PM
2815 100th St, Urbandale
Mailbox Centers
“The person who helped me went above and beyond. I needed extra packing material to send back shoes and she was an incredible help! I haven’t ever been treated so well or had such great service at a UPS store. Thank you!!”
“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“By far my favorite UPS store in the area!!! Every time I’ve been in the people are so patient and kind and if able, seem to always be trying to help as many people at once because they know everyone’s trying to get in and out as quick as possible.”
“The gentleman with the beard and long hair was friendly and very helpful, he helped me fit my package into the right box, he cut the box down to size. Great Customer Service.”
“The customer service here is amazing. If anybody complains about the customer service, I would think that that’s a problem with the customer. I have never had anything but the best service and experience using this UPS Store. Thank you!”
“I really like the Johnston post office. That staff consistently makes an effort to be pleasant and keep the lines moving. It is certainly a busy place with passport service, but I dont have to schedule an extra half hour to mail a package like some locations.”
“Extremely busy and I had a complicated situation. Was Extremely pleased with service and patience extended.
This location always provides great customer service however today was top notch.”
“Splendid service, overall. I say this as someone who’s used this place many times over the past ten years— for everything from copying to mailing to packaging to faxing overseas. Never a problem. The UPS store is an invaluable local resource.”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“I frequent this store because it’s close to my house. The ladies that work there are always friendly and helpful to me. I’ve had to print some things and ship some packages. I don’t mind the $2 tape fee when I forget to tape my package, it’s cheaper than driving home to tape it myself. I’ve seen a few crazy people come into their store and I have to say they handle them pretty well despite their bad reviews.”
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“Because of the great customer service, the fair prices and knowing I can depend on my pkg getting to where it needs to be safely, on time and without damage or getting lost.”