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“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Exceptional customer service, went in to upgrade my phone and was quickly greeted by Nate who was extremely personable, patient, and helpful. He gave great advice on accessories and services and put the work in to find every way to save on the transaction he mentioned the home internet which he couldn’t have had better timing because I have been wanting to switch from my current provider to something new and now that problem is solved, you will not be disappointed if you go to this location”
“I have been a customer for 8 years and I won't go any where else Rafeal is a great person he's always very friendly always has a smile on his face. I will ways be a customer an every buddy at the store on North East 14th are very nice an out going. Boost mobile has gave me a new phone when they switch over to 5G network and I have been offered New phones so today I am going to take that offer today March 7 2024. Gary.”
“Great place to come and get a new phone! The employees were great to help me and answer whatever questions I had! I would come back again and again for the great hospitality! Timothy was a great person to help me with my purchase!”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“i went to metro the other day to activate a phone for my son adri did so wonderful giving me my options and helping me get the best phone for the best price and adri was just incredible”
“Shadai is an amazing AT&T associate! He is extremely positive, upbeat, and helpful. He made our experience very positive and incredibly easy. I can’t recommend him enough, or say enough good things about his service.”
“Got a phone free just paid installation also won on their king Kong machine 470.00 go find out it's 100 percent pay out you will be in the bag for once not out of cash....at last!”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“Target Merle Hay is a-ok. Smaller version of the "super" Target that is only 5 min away. The layout of this location is different from the rest. It's also located and attached to the mall. Grocery can be found here. This location had some items in stock that others would be fully stocked. Nice collection of everything that a larger store would have: Opalhouse, Hearth and Hand, seasonal clothing brands, vegan items, electronics, bikes. I can tell they stock less of the items due to space. Service is ok. I tend to see same cashiers and customer service managers. I hardly come here but I have found that if other locations are out of something, I can find it here via Target app. Drive up pick up is offered here. Parking lot can be crazy. Layout is similar to others in DSM but just smaller.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Very good communication about my options. The repair went flawlessly, the screen looks/works great, and it cost about 2/3 what the "competition" quoted me.”
Open 24 hours
2601 E Euclid Ave, Des Moines
Mobile Phones
“I tried transferring phones by my self and was at my breaking point I spent 23 hours trying before coming into the Euclid location where Gisselle offered to help she was very helpful and within an hour and a half she had everything updated and transferred over it works great and couldnt thank her enough for the help”
“I've been a customer with Metro by t-moble since 2020 and I've had my share of ups and downs with this service but Jose is the best employee I've ever worked with in the store!!! He always takes the time to properly assist me and my family and his dedication to providing exceptional customer service is unmatched. Thank you so much for all you do Jose!!!!”
“Eric helped me get a good deal on my phones and if it was not for his help I dont think I would have stayed with metro but he helped me with my pin reset very helpful and respectful thank you and my kids love there phones!”
“The manager did a great job, she was knowledgeable, sincere, and handled it like a champ.... Crickets lucky to have that girl cause she stands out in customer care w out a doubt.”
“My last review I said I'd come back and I did today. Had a great experience with a young lady named Rosy. I had two to three things to get done and she took care of everything in a timely manner. As a costumer I've had bad experiences in other locations. Always a pain in the butt having to come back for mistake.For a second there was an error (not by her) but she fixed it right away! Literally cheered her on after she got it resolved ??? she was all positive vibes, polite and easy to talk to! Id say give the girl a raise, hard to find friendly and great costumer service these days.”
“Came in and said how much I had. Deondre , Joe , and Gary were very helpful ! They did their best to help me and work within my budget ! 5 stars all around ! Definitely love Metro.”
“I absolutely love coming to this Cricket Location I have fantastic rapport with the guy that works at this location. He is nothing but respectable and is always willing to help me with all my needs. I have never had a bad experience coming to this location. Ira is fantastic employee and does an amazing job and I'm glad to someone who is attentive to everything he does. Great listener and very helpful.”
“Myra was beyond helpful with my exchange. When the first mobile phone I purchased did not meet my expectations, she went out of her way to assist and find a phone that worked for my needs. She was on the phone with corporate for over an hour working through the issue. She was friendly and professional and I really appreciate her efforts.”
10AM - 6PM
1517 2nd Ave, Des Moines
Mobile Phones
“I never write reviews but I was very impressed with KB wireless.. Honestly the most professional people I’ve ever dealt with. Treated me like family. Will definitely refer people to them.”
“I am writing about my amazing experience at the T-Mobile store on 42nd Street in Des Moines. Although I am an intelligent older woman who has a background in many areas (ie music, art), technical issues are not my strong forte. I purchased a new phone and an iPad at T-Mobile over the last few days. I want to recommend a wonderful "Mobile Expert" at the 42nd Street store. How fortunate I was to be helped by John Eisenlauer! He helped me get set up on my new phone and iPad and also answered the many questions I had. He was truly an expert and was kind, generous and helpful with my confusion about technical issues. Thank you, John, for your attention to all of the details that I had trouble understanding. You were amazing and I am a very happy customer. - Judith”
10AM - 7PM
`, 3512 Merle Hay Rd, Des Moines
Mobile Phones
“If anyone is shopping for a new phone I would suggest you going to boost on Merrill Rd. ………..I got the Best phone for the price ……..and if that was fantastic enough …..I had the pleasure of the store Manager help me with everything from transferring my pictures…….. I was afraid I lost to getting my new phone up to par I can’t say I have ever had that great of experience buying a cellphone………. you stay Marlana we wouldn’t want you any other way .YOU ARE THE BEST very knowledgeable helpful friendly entertaining and understanding. YOU ROCK ON GIRL?❤️”
“Boost mobile helped me change my voicemail pin their the best phone company ever thanks to Davosha at this location ❤️ she's the best I recommend y'all to go to this store!☺️”
“Great experience at this US Cellular office. Celone is an expert at helping 'old' people update and pair their phones with a car. I appreciate how well he worked with us.”
“Amazing customer service!!! I was in there less than an hour ago and I don't know how those girls didn't snap on the old woman. She was calling them names and saying anything she could think of. Even brought up race. I was very irate and it wasn't even about me! My chest is still uneasy! You ladies deserve a huge raise just for listening to her garbage without snapping!”
11AM - 7PM
1111 E Army Post Rd #25, Des Moines
Mobile Phones
“I have always had a good experience at the Southside T-Mobile store. The staff is knowledgeable, helpful, and very personable. I have always felt they were glad I came.”
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“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”