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“On Sunday when I was driving to Portland Maine to turn in the car I learned that my flight was. delayed and I would miss my connection with the last flight of the day to Arkansas . I found I could get a flight from Manchester, NH that could connect me in Washington, DC with a flight to Arkansas. I called Enterprise and quickly arranged to charge to a drop off at the Manchester airport. I greatly appreciate Enterprise and the agent I talked with for doing this.”
“Excellent follow up. We left cash in the car and someone called us to let us know - it was a tip for someone at the airport and they assured us they would get the tip to the right person. Very kind.”
“Tony and Tom from your Westbrook location went above and beyond to make it happen for us today. Very professional, cordial and friendly make it easy for us to know where to go for our next truck rental need. John- Kelley Brothers of New England”
“Fantastic location and incredibly friendly, helpful staff! During my stay in Portland, I experienced a flat tire, and unfortunately, Roadside Assistance didn’t arrive. However, the manager and assistant manager went above and beyond by personally bringing another vehicle to my hotel and swapping it out for me. This level of service is exactly why I always choose National!”
Open 24 hours
43 Northport Dr, Portland
Car Rental
“Elizabeth was a joy to work with in arranging our motor home rental for this summer. She was so helpful, informative, and professional. Answered all our questions and took very good care of everything.”
“Price was competitive, and the vehicle exceeded my expectations. The staff and service they provided before and after my rental were amazing. They made sure everything was perfect.”
Open 24 hours
91 Larrabee Rd, Westbrook
Car Rental
“I have used this Enterprise location three times in the past 1-2 months. It has been a pleasure. The cars have been in excellent condition and a joy to ride. I need a ride to and from the site which has never been a problem. A shout out to the staff: Hunter, Adam, John, Tammi, Tom, and Dave for excellent and courteous service.”
“The computers were not working when I returned the car with minutes to spare... But the staff member wrote down her name and badge number, and said she would check me out as soon as possible so the car was not returned late in the system.
Sure enough, two hours later I received an email, the car had been returned on time.
Jenna, you rock! Thank you,”
7AM - 12AM
1011 Westbrook St, Portland
Car Rental
“Ali, the manager at this location, is a true professional. We had a mechanical issue with our car mid-vacation and he handled it with care and empathy. I very much appreciated his calm and professional demeanor in a stressful situation. Thank you.”
8AM - 5PM
202 Warren Ave SUITE 300, Portland
Car Rental
“I didn’t manage to get a car because of stupid rules, but my 5 stars go to Jamie (hope I spelled her name correctly) who was incredibly kind to me and willing to help in every way!”
“It was really easy returning the vehicle. Actually park the car in the dollar return area, lock your car and drop keys in the dropbox. You'll be emailed confirmation of the bill by email. One suggestion, don't get ez pass (for toll payment) if you're not going through a lot of tolls because it's more expensive to get this with the rental cars, since they charge you a daily fee. You can set up avoid tolls in Google maps instead. Rental cars will not tell you this because it's a business to make money.”
“Just wanted to give a shout out to David at the counter today. I came in and there was trouble with my reservation and completely my fault. David helped me with the issue and was able to rent me a car. Thank you, David. I very much appreciate you.”
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“It is recommended to always reserve a car online instead of just showing up; that way you can make sure that they have a car for you. They explained that they tend to move the cars between locations based on reservations.I was unable to get a rental at this moment because they were all booked out, going to try another location later on.The agent I spoke with was very informative, and tried to help me to the best of his ability. While it didn't work out the way I wanted it to; all in all it wasn't a bad experience and I am willing to try with a different location to see if they have one available now.”