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“Excellent packing and shipping services were provided at a reasonable cost on an item I won online at a local auction house. Arrangements were quickly coordinated over email/phone. The framed item was excellently packed and arrived without damage to the glass of the frame.”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Mailbox Centers
“The UPS Store in London turned my “how on earth do I ship electronics to NYC?” panic into a smooth, smile-filled experience. The staff were super friendly and helpful—though I’ll admit their charming British accents briefly made me wonder if I was in a high-end period drama about parcel delivery. They handled my shipment like it was the crown jewels, packing everything securely and walking me through the process with patience (and tea-worthy politeness). Prices were fair, service was quick, and I left grinning. If you ever need to ship something overseas from London, these folks will treat your package—and you—right. Brilliant!”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“Excellent experience here. The counter sales clerk was on point, quickly taped the package and processed my return to Amazon within minutes.
Store is very organized and clean.
5/5”
“Marlon is the bestest! I addressed my package in my own calligraphy and he showed it off to another customer as if he were a proud parent, he made me blush and he made my day! Super friendly!! from now on he has my business!”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
8:30AM - 5:30PM
1 Research Ct #450, Rockville
Mailbox Centers
“This was the first time I ever rented office space. Intelligent office made things so easy for me to sign up. They also followed up with a phone call to make sure I had everything I needed and were so welcoming when I arrived to the office. They made everything so simple for me. I will go back to this place in the future if I ever need to rent again. Thank you so much.”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“While this is a smaller UPS store, they have the basic services we need, decent parking, short wait times, and very good service, especially Matthew who invested time to make sure our needs were met and experience was good.”
“I went to this particular UPS store on Monday and encountered 2 employees, Spencer and Zaheer! They were so knowledgeable, helpful, respectful and friendly. I had a lovely experience and have decided to use this particular UPS store over the one that is closest to my home. I hope that these 2 young men will be at work when I need to use their services!”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“The young Asian man who did the visa photos for us was kindly asked which country and the size requirements, then quickly took the photos, then carefully trim the photos into the correct size, and emailed both of us. Although more expensive than CVS, $20/per person. The store is very small and full of packages all over the place.”
“This place is really a good place and great service. I can compare with the store at Potomac Village ups store which they are rude and not polite at all.
Nick is a good person, he cares and help and gives the customer a quality service.
High recommended!!!!”
“I have been so happy and satisfied with my UPS Store. They are so helpful and pleasant every time I go in there. All of my packages get to their destination in perfect condition and in the appropriate time promised. They wait on me quickly and efficiently. So, service is great. I am sending out packages and they make it easy and stress free. I think that they are a fair value for the services they provide. I recommend them highly.”
“UPS consistently delivers exceptional service with timely and secure shipments. Their tracking system is reliable, and their drivers are always professional and courteous. With outstanding customer support UPS sets the gold standard for shipping excellence.”
“I liiiiiike coffee . I heard about new coffee shop open silver spring . That was Adulis coffee roaster . I was stop by recently and I order my favorite latte with extra shot and toasted bagel with regular cream . Overall Everything was perfect . I will come back again”
“I was in a rush to send something that's very important and didn't know how close I was till closing. The young man who assisted me was very professional pleasant and helpful.”
“Had a large item which I needed packaged and shipped out. It was fragile and I stressed how important it was they are careful with packaging it since they wouldn’t do it in front of me but rather in the back. The worker who was there was helpful but wasn’t the nicest wasn’t so impressed. But the package came in one piece even though box was pretty beaten up. Listen at the end of the day not greatest experience but happy they got the job done.”
“I’ve been going here for 3 years returning Amazon packages that I have repackaged in original packing, new packaging, or that only require the scan of a QR code (no box). At times these have been very frequent returns.
Early on, when I brought a box in that wasn’t fully packaged, the woman at the store told me that next time they’d have to reject it or charge for packaging in-store. She wasn’t rude and it’s certainly reasonable that she, as a business owner, doesn’t need to consistently defray my costs.
I happily use this UPS regularly.”
8:30AM - 6:30PM
4938 Hampden Ln, Bethesda
Mailbox Centers
“Surprised by all the one-star reviews… never had any issues with this location. Been there dozens of times over the past couple years without issue. Seems like most people did not properly package whatever they were shipping and got upset with having to pay more. Somewhat understandable I suppose, but really just pay attention and make sure your stuff is packaged fully beforehand because UPS does not want the liability for when your package breaks down from lack of sealing!”
“I’ve been going to this UPS Store for close to 20 years. The owner, Andy, is the best. It’s a very busy store and he handles the customers so well. The line moves fairly quickly. Andy and his people will find the best options to ship your packages. Come prepared with packages taped up or bring a $1 to pay them to tape it. A dollar is a real bargain. How many things cost that little these days. ❤️”
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“I have been here countless times and never met an unfriendly employee. Very helpful, the line can get a bit long but they are always staffed well from what I can tell and get through it pretty quickly.
May I suggest having a dedicated individual for printing services and one for shipping services? Not sure if corporate allows it but it would perhaps streamline things for everyone.”