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“Divine and Kyle both went way above expectations, when it came to our experience. They were both very professional, friendly and helpful. We've been with AT&T for probably 15 years and this was the best experience we've had in purchasing and upgrading.”
“I recently had my phone repaired at Celaris in Annapolis, and I couldn't be happier with the service! The repair was quick and professional, and my phone works perfectly now. Their prices are very affordable compared to other places. Highly recommend for any phone repairs!”
“Mike made it very easy for me to switch phones, which is a task I really don't enjoy. Very friendly, answered my questions beforehand, and they accommodate walk-ins. Thank you!”
“Laylaa was very professional and helpful in helping me get my new phone. She listened to what I wanted and didn't push me to get what I didn't want. She also saw that I'd been having a hard day and extended a kindness that was above and beyond. Thank you!”
“We worked with Edgar at the Annapolis Mall location over two days and he was excellent! He helped upgrade phones for our entire family! We 100% got 5 star service!”
“I wanted to take a moment to highlight the service provided by Marquis and TJ on Saturday, July 12, 2025. My friend locked her keys in her vehicle, while waiting on AAA she opted to check her phone upgrade status. I didn’t personally utilize the services from Verizon, however, I was still met with amazing customer service. Both gentlemen were courteous, helpful, and sent above and beyond, which unfortunately is a rarity nowadays. Thank you, much success gentlemen!”
“I want to commend the Verizon representative Bakari I spoke with. Even though my issue couldn’t be resolved due to company limitations, he made every effort to help. He was patient, professional, and clearly did everything in his power to find a solution. It’s rare to come across someone who genuinely tries, especially when the situation is out of their control. I appreciate his effort and want to make sure it doesn’t go unnoticed.”
9:30AM - 9PM
1914 Forest Dr # 1B, Annapolis
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“Took a friend there, she got a flip phone it's hard to get the names in, I don't know why they didn't use her sims card from the other phone, I don't think she will keep it. They told her she can go through email she doesn't do email ??????”
“Kirk Cable, our AT and T expert, was very helpful, knowledgeable, patient and got our issue resolved. I would go back to him with any subsequent issues due to his level of expertise and ability to identify a solution. Thanks Kirk!”
“Nya is amazing! I went in to upgrade my FIOS equipment and she immediately provided assistance. Unfortunately, I neglected to switch to a new router and so back to the store. Nya again came to the rescue finding my needed router at a nearby store since they were out of them. Her customer-centric, can do attitude is refreshing and resulted in a successful technological upgrade.”
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“Best Verizon store in the area. Shaun was incredibly helpful, personable, and patient with all our questions. He made the process smooth, saved us money, and treated us with genuine respect. Highly recommend!”