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8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“Cindy gave me exceptional care today
I need to notarize and send a docent to the New York City transit authority . She was kind and personalble. Thanks Cindy”
“I’ve printed several items at this location over the last few months at this location and they’ve always done a great job. Quick, reliable and great quality. In particular, Tyler has been outstanding. I’m so impressed and I’ll keep coming back to this location for any printing I need for my business in the future.”
“I really love the service at this UPS Store location! Everyone is so nice, kind, and friendly. 10/10! ⭐
Additionally, the notary who provides services here is always so helpful and professional. I really appreciate her great customer service!”
“They need a sign here about the ledge when you walk in the door. I cannot imagine how many people trip on it when coming in. I’ve had great service here in the past but it depends on who is working. Some employees seem very checked out and robotic.”
“I had a great experience with Tabitha! I had mailed some boxes home but for some reason one box had a mix up and was mailed to my old address. Thankfully it was found and taken back to UPS. Tabitha was very diligent, re-boxed my items since the box was damaged, and mailed it to the correct address. Everything arrived to me safely! Thank you Tabitha and team!”
“The service was excellent. I had to return an item that was in an oversized box. The staff downsized the box I had and took the cost down significantly! Clair was really great! I would recommend this location to anyone wanting great customer service and value.”
“This location is fantastic always excellent service whenever I visit this location. Everyone is always friendly and there is never a long wait line. Excellent keep up the good work guys”
“Robert & Kayla are outstanding employees. I am opening my own business and depend on them assisting with my marketing and shipping. Frequently I walk in with multiple returns. Robert always understands what I’m trying to accomplish and quickly executes the process efficiently with the an encouraging attitude. Today I had a massive return and I arrived disorganized and confused with how Amazon had grouped my items. Robert got straight to work organizing to efficiently and accurately prepare everything for shipping. I couldn’t have done it without him. Kayla designed my marketing road signs & even worked on her day off for a revision. I also created a pamphlet for marketing. When I brought it for printing I had not properly formatted the material. Robert worked very hard helping us fit our text into the templet. Robert even looked at what we had done and made important suggestions to help us meet our goal. Both Robert & Kayla touched base with us during our sign and pamphlet creation to ensure all our needs were met & our products were outstanding. I will never use online sites for mass production even if the rate is better because Robert is my point person and with him I know I’m in good hands. Kayla had heard my concern that I mentioned to my business partner about visibility of signs in the evening drive time. When I walked in the store to pick up pamphlets, she was there with suggested solutions. Even when not at work, Kayla is still working hard for ups costumers. Her desire to achieve success is evident throughout the process. Both are outstanding employees. I’ve had years working with Robert for our family shipping needs & now I don’t know what I’d do without him in my business needs. He never shows any frustration. I see him interact with many costumers who brought their stress into the store. Robert makes everyone feel heard and valued. He goes the extra mile in every situation maintains professionalism & bring positive energy into every situation.”
“I usually hate doing returns because they always feel so complicated. However, when I went in the process was smooth and the associate Maya was very pleasant and helpful. Thank you!!”
“I have been a customer, including mailbox service, since this UPS location opened - far too many years ago than I can recall. I have been through several owners, but I can say the current team is more helpful, accommodating and responsive than any in the past. I travel constantly and it is comforting to know that my mail and packages are well looked-after and ready for my next visit.”
“I've had a great experience working with Intelligent Office Rockville.
The team has been professional, responsive, and incredibly helpful, especially while hosting webinars and business meetings. The meeting space is clean and well-maintained, and the staff goes out of their way to make sure everything runs smoothly.
I especially appreciate the level of customer service and attention to detail they provide. It's clear they genuinely care about their clients' success.
I would highly recommend Intelligent Office Rockville to any business owner, entrepreneur, or professional looking for office space, meeting rooms, or administrative support.
Special thanks to Leslie and Kaitlyn!!!”
“Representatives went above and beyond that, in order to custom package my delicate item for delivery. They even stayed a little beyond closing to secure the package. Even the pickup driver was more than gracious and waited. #UPSBELPRE! They EACH deserve a raise. Will return there again and again and again….!!!”
“The staff there (the weekday guy especially, I think his name is David) is friendly and super helpful, and they are very efficient. It’s also really convenient to drop off my stuff in a bag with an address, then have them pack it up (really well) and send it without issue. The shop is always organized and clean too. That’s my go-to spot to ship anything domestically. ??”
“This is my go-to place for anything that I need done for shipping, sending important documents, or notary. The staff are incredibly professional, friendly, and efficient. Every once in a while there is a wait but they are always well-staffed. Really appreciate that this is locally own and managed. I feel confident that I'm going to get great service from nice people - every time!”
“The team at the DC office is amazing. Some of the best people I have ever worked with. Always friendly, professional, and helpful. They truly are concerned for your success. Their new office on H St is top of the line. Highly recommend.”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“Clean and wet to navigate the team is always polite and knowledgeable - have used return, shipping, printing and notary services - you need to check the notary is working that day but the team are always helpful in providing scheduled for the service”
“It's a nice locally owned place to drop off a return package. They have 2 parking spaces marked reserved for customers of this store just outside the entrance (in this photo), plus they validate parking in the garage that's attached. My big question before coming here was about the parking situation so answering it here for others!”
“We have ordered multiple things at this store for work. Staff are friendly and easy to work with (shout out to Joe)! Signs, cards, and handouts have all looked great. They are our to-go for printing needs.”
“Ed was really helpful with returning my Verizon router. He is funny and quick to solve issues. I didn’t know I would ever want to write a review about a UPS store but here we are.”
“I would like to share feedback regarding my visit to the UPS Store‑2200 on 9/2/20. ***Mr. Jackie Miller provided truly excellent customer service. He was attentive, efficient, and handled my needs promptly and on time. His professionalism made the entire experience smooth and pleasant, and I sincerely appreciate the quality of service he delivered.”
“I highly recommend this UPS Store for both shipping and specialized services like passport photos. After four failed attempts at local CVS and Walgreens locations due to system, camera, and staffing issues, the team at this UPS store provided reliable and speedy service, and a great passport photo! Despite the late hour, the team was incredibly accommodating and insisted on helping me rather than having to return another day. It is rare to find this level of reliability and service.”
“Only place I could find a notary available all day. Other stores don't easily indicate when the notary will be available, which was frustrating. Fast and easy service, would ? recommend! Also the guards in the Ronald Reagan Building were very helpful and friendly.”
“They are soooo nice and friendly and helpful and practical here. I’ve been coming in here for 16 years and it just keeps getting better. I almost never have to wait, they’re quick even when it’s busy.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
“♥️ doing business with The UPS Store 4602 in Falls Church, VA HIMA is the best always kind and knowledgeable! Easy in easy out.
Thanks for a job well done!”
“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”
“Very good and convenient. I use this UPS store for drop offs when I am in the area. They have a self service kiosk which makes it easy as you can skip the line and scan packages in for a receipt yourself. Staff always seem friendly and polite.”
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“I love this UPS store. I have an online business and frequently go to it to drop off packages. Everyone is polite and friendly, especially T. T is wonderful and I always enjoy talking to her when I drop off packages. No complaints whatsoever.”