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8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“They were very helpful at this PG location. I had a lot of questions & the service reps were patient with me & took their time explaining what I need & my best options.”
“I was im pressed by a young man Alex, who upon entering store politely said ill be with yoy shortly. I looked around the store to see how organized and clean the store was. It tells me they take pride in what they do. A rare occurrence in this day and age. Kudos!”
“Really nice service and very polite. I came to the store and they handled my packages right away, even though there was a little line they open second one to expedite the service.”
“Taking off one star just because the UPS Store advertises itself as the notary store, but I couldn't find anywhere that posted the odd hours for the notary. It is not everyday. But the staff were friendly and gave me a suggestion on where I could go to get what I needed!”
“Tabatha is a star employee at this store. I watched her multitask, greet customers while being extremely pleasant, help customers, and still manage the staff. She was a one woman machine who basically worked the entire store by herself, even though there was another employee nearby. She alone has earned all five of these stars.
However on 11/7 at about 10:15, I was “helped” by someone who clearly did not want to help me. He wouldn’t even stand up to scam my QR code to ship my items back to Amazon. I had a heavy object strapped to my back, it would have been nice if he would have been thoughtful enough to just stand up to scan my code instead of prompting me to reach. I even asked him if he could just stand to scan the code and he just continued sitting. I’m sure you have this on camera and can see for yourself. This is the service I usually get. ?”
8:30AM - 7:30PM
509 Quince Orchard Rd, Gaithersburg
Mailbox Centers
“Ms. Renata was very kind. The service was fast and professional. The documents I needed to have authenticated were in French. When I made the appointment, she asked me to bring the documents translated into English. I highly recommend this office for notary services.”
“I am so glad to have this UPS store near my home. It has been so convenient and the employees are amazing! They are extremely knowledgeable, professional, and very personable. Scotty has helped me out on multiple occasions, once with getting my shipping and passport photos and another time with notarization of important paperwork. He was very patient and was able to accommodate all my needs. Harry is also another amazing employee that I have worked with and observed. He is one of the younger members of the team but still very knowledgeable. He is always enthusiastic to help and I have seen him dealt with two very frustrating customers on different occasions without losing his smile and positivity. I even felt really bad for him. I know that I can come to these guys for help and they will be able to sort it out.”
“I live in Houston and had a package that needed collecting from just down the street from this UPS Store in Washington DC. I spoke with the manager (Janiya) who did me a HUGE favour and actually went down the street and collected the box during her off hours and then took it back to the store to affix my shipping label. Service like this is just so rare these days. Cannot say enough nice things here.”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“My experience at this store has been nothing short of amazing. The staff are always friendly, warm, and provide exceptional service. Nothing is ever too much trouble for them, and they consistently go above and beyond to be kind and helpful.”
“The staff there (the weekday guy especially, I think his name is David) is friendly and super helpful, and they are very efficient. It’s also really convenient to drop off my stuff in a bag with an address, then have them pack it up (really well) and send it without issue. The shop is always organized and clean too. That’s my go-to spot to ship anything domestically. ??”
8:30AM - 5:30PM
1 Research Ct #450, Rockville
Mailbox Centers
“This was the first time I ever rented office space. Intelligent office made things so easy for me to sign up. They also followed up with a phone call to make sure I had everything I needed and were so welcoming when I arrived to the office. They made everything so simple for me. I will go back to this place in the future if I ever need to rent again. Thank you so much.”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“Jen and Deondre went above and beyond while assisting my family with printing documents and mailing an important letter. The process was lengthy and took over an hour, yet they remained patient, attentive, and incredibly diligent throughout the entire experience. Both Jen and Deondre were knowledgeable, professional, and courteous every step of the way. Their outstanding customer service truly made a stressful situation much easier. I would highly recommend this UPS location to anyone seeking reliable, professional, and compassionate assistance.”
“Thank you soooo much team 'Intelligent Office', we are humbled by your kindness and will forever remain indebted. The entire Kenya delegation is happy with your exceptional support.Your team's responsiveness and willingness to go above and beyond was truly appreciated. We lack the right words. Be blessed & God willing- we will definitely be back in April 2026
@Aretha- we salute you ?”
“So glad this is my local UPS store. LUCAS is the best, he's helped me out in a pinch multiple times. The guy with the ponytail is also a pleasure to work with!!!”
8:30AM - 7:30PM
4532 Lee Hwy, Arlington
Mailbox Centers
“Natalie and William were super nice and helpful today. The store was busy, early evening, but they were quick and efficient with every customer and really tried to give the best customer service. My color copies came out great and were reasonably priced.”
“We have ordered multiple things at this store for work. Staff are friendly and easy to work with (shout out to Joe)! Signs, cards, and handouts have all looked great. They are our to-go for printing needs.”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“Donita was so helpful getting my package put together and making sure my items would arrive safely. She was friendly and kind!
There wasn’t much of a line when I got there but it definitely got busier. I think 4:30-5:30 is their busiest time, especially on a Monday so if you hate waiting I’d plan around that!”
“♥️ doing business with The UPS Store 4602 in Falls Church, VA HIMA is the best always kind and knowledgeable! Easy in easy out.
Thanks for a job well done!”
“Only place I could find a notary available all day. Other stores don't easily indicate when the notary will be available, which was frustrating. Fast and easy service, would ? recommend! Also the guards in the Ronald Reagan Building were very helpful and friendly.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
8:30AM - 6:30PM
3220 N St NW, Washington
Mailbox Centers
“Had a great experience today — the staffer that helped me (a libra millennial queen ?⚖️) was friendly and professional, and super efficient. Thank you for making a lunch break work errand so easy and enjoyable!”
“I had a great experience at this UPS Store. The older gentleman working there was especially helpful, friendly, patient, and very knowledgeable. He took the time to explain my options and made sure everything was done correctly, which made the whole process quick and stress-free. Excellent customer service like this really stands out. I’ll definitely be coming back.”
“Don't be fooled by the young employee's ! This location offers actual empathy and support when it feel's like things are going sideways ! We no longer will go to Fedex for our printing needs as the employee's here have been much more ethical and supportive when we've had varying requests. They also ALWAYS have a notary on hand which is priceless. Give them a try !”
“Carrie provided exceptional customer service during my visit to UPS. Despite being the only employee working and managing a line of about eight customers, she remained calm, professional, and friendly throughout the entire process. She took the time to assist each customer with patience and a positive attitude, never making anyone feel rushed.
Her service-driven approach, professionalism, and ability to stay composed under pressure were truly impressive. Carrie is a great example of outstanding customer service, and UPS is fortunate to have her. Thank you for making a busy experience a pleasant one!”
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“I went to this location and received fast, excellent, friendly notary public and shipping services, even though there were many other customers in and out during that mid-afternoon time, Don't believe the bad reviews. They are highly recommended!”