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“I haven't had to go to the post office in years, but today I did. The ladies there were so helpful, friendly, and professional. HUGE thank you to the women who helped me, she was so knowledgeable and patient. She helped me get everything together that I needed. I highly recommend this post office if you need to get anything done and want impeccable customer service.”
8:30AM - 5PM
6270 Kenilworth Ave, Riverdale Park
Post Offices
“Service is always professional and polite.Staff always greet me pleasantly before asking how can they help me today. This office always have a variety of stamps.My personal choice is to use this office for alll my postal business.”
9AM - 2PM 3:30 - 5PM
6525 Belcrest Rd Lbby 180, Hyattsville
Post Offices
“I want to extend my heartfelt thanks to Kay for her incredible patience and kindness. Being new to a specific mail procedure, I arrived at the office with a stack of envelopes and a lot of questions. Kay took the time to guide me step-by-step, ensuring I understood how to fill them out correctly. Her pleasant demeanor, great conversational skills, and willingness to go above and beyond truly made my experience exceptional. I couldn't have asked for a better person to assist me—thank you, Kay!”
“Only good post office in the area. The experience is just neutral but that's good enough to bring me almost to tears compared to the other horror show post office in the area (Gallatin)”
“Convenient location
Kind staff that know what they're doing
I wish they hired a few more folks cause it can get busy with passport stuff.
A+ store”
“Mannnn this location wayy better than the one on Laurel Bowie road. The clerks in there were nice and helpful. I lost my key and they went to the extent of calling the gentleman on the route today to hold my mail for me. Only location I’m going to moving forward.”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
9AM - 1:30PM 2:30 - 5PM
13030 9th St, Bowie
Post Offices
“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
2:15 - 5PM 9AM - 1PM
3843 Pennsylvania Ave. SE, Washington
Post Offices
“I like this post office. The lady who works there is very nice, I have never had any mail lost and there is seldom a long line. I also like the selection of greeting cards that they have for sale. I noticed several negative reviews and I felt that I had to add a positive one because my experience here has always been positive. I hope yours will be too. Thanks.”
“95% are negative comment .Before I arrived here I was thinking to take sleeping 10hrs but things was changed within less than 30mins checked in and unloaded
Thank you!”
“Overall, the staff has always been friendly and cooperative. I have lived in Clinton for 20+ years and have never had a bad experience there. The one exception is sometimes there is a very long line - some days are busier than others!”
“USPS always gets roasted but honestly gotta give credit when it’s good. Clerk #13 (yeah that’s literally what the receipt says instead of a name lol) was amazing. Such good vibes, super sweet and actually made the whole trip feel chill. If every visit was like this I’d leave 5 stars every time!!”
“My experience with USPS was terrible and so upsetting until I stopped by and tried this one. I lived in Laurel for 10 years and when the three locations were open we were so poorly treated that I had to drive to another place (Savage, Burtonsville). I moved to Brentwood this August and went to this location and was treated so well, with so respect and Kimberly did all she could to help me and my disabled husband. 10 stars to her and to Andrew who also works there. 10 starts!!! I am very very please! Thank you!!!!”
“Great and quick service. Almost never has a line. All the staff are hard working and friendly. Seems like all the bad reviews are from 3-5 years ago so Im assuming the staff was terrible back then.”
“Margo was a great assistance. I really appreciate everyone at the College Park office from those in the store to the postal carriers! They live up to the slogan "whether rain, sleet, or snow" they're always there!”
“The best postal service. The lady who provided me service was gracious, deliberate and professional. It can be tough serving the general public; however, I have come to respect and appreciate her efforts over the years.”
“We came here for a money order and the young woman that was working the counter had it ready for us super fast, tucked away in a little envelope. She was patiently helping an older woman pack her box when I came in who was struggling with getting the most bang for her buck out of a prepaid mailer. I think she might have been the only person working, they're probably super understaffed. She was on her stuff and got me in and out of there quick before going back to helping pack the box. It's a really small post office tho so have patience if you roll in there over lunch time or something, if it gets busy they probably don't have a lot of bandwidth.”
“Very nice and helpful staff who seem to genuinely care to both help you and keep the line moving. The location does need some care from the USPS real estate department and does some renovations in the building. ...at least replace the damaged safety glass.”
“Dropped off our wedding invitations here and had a good experience. The postal worker confirmed we had the right stamps and got them mailed quickly, even after dealing with a difficult customer right before us. Appreciated their professionalism and help!”
“When my box was an awkward size that would have been very expensive to ship, the lovely lady up front went through all the boxes in the back looking for the right sized one for what I was shipping (while helping other customers on a Saturday morning) and helped me get the cost down and my niece's present out the door. Thank you!!”
“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”
“This review is for Walter’s consistent excellent service. We visited today again and he made sure we had everything we needed and were treated with warmth and care.”
“I just had a great experience! I dropped off my package and got a receipt without a hitch! This made me feel a lot better after a terrible experience at USPS on Buchanan street.Not only was I satisfied with my experience, but I saw about 10 other people in the same situation, and every single one of them seemed like they were having a great time. The staff interacted with each customer with a big smile, and the line was moving at a good pace. It was 15 minutes past closing time, so they might be in a bad mood, but all the staff members were really nice and helpful.I will definitely make this location my new go-to!”
“Friendly staff and helpful but DO NOT USE THE AUTOMATED SERVICE! Worst helpline I've experienced, call this number for the office instead:
301-464-8693”
6:30AM - 4PM
6511 Baltimore Ave, Hyattsville
Post Offices
“I am not a fan of the DC post office (which isn't this location). Our mail carriers don't pay attention to detail & we can't get anyone 100 % dedicated to providing excellent service regularly. Repetitive tasks probably get boring, but that is how I get mail not meant for me and how my mail gets mis-delivered. When my mother's day card wasn't picked up by my mail carrier after two days (since I was trying to avoid visiting a post office), I had to make sure my card was sent. This post office is along an errand route so it works for me. It looked like the staff was practicing safe distancing inside. I was able to use their mailbox outside and not interact with anyone. There is a convenient parking lot behind the post office. I love little post offices like this. Langly Park, MD has one as well.”
9 AM - 5 PM
3937 1/2 Minnesota Ave NE, Washington
Post Offices
“I had written a review and my visit on Saturday, March 14th@ 10:59a. The Cletk who waited in mr ( I believe her name is Linda), identified on my receipt as "Clerk 12." Ms. Linda knows her work, and gave good customer service with a pleasant smile and in a timely manner. Also, looking over at the other clerk, she appeared to be as knowledgeable about her work too and fave giid customer service too in a timely manner. I was very surprised and dumbfounded by the three stars.”
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“This is the best post office I've been to. The regular woman who works there is great. I'm pissed today because my package was refused due to using FedEx packaging. I mean, really, who cares, so I had to cover up everything fedex and them take it back. Never have this problem with the regular person, but always with new people. 2 more things: 1) this location has always closed at 5, not 5:30 and 2) this place is a mess because of the nasty people that go in there and throw their trash everywhere but the trash can. I see strips pulled off of letters on the floor, boxes left etc etc and it's no one but these trashy customers who would never just toss their trash on there own floor. Or would they. How about we police ourselves”