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“Amy, Jasmine,, Patti, and Stacy are amazing. Always willing to find solutions to any challenge. Always looking for the win~win for their customers! Love these ladies!”
“Mr. Antoine McStay was OUTSTANDING!!! He explained EVERYTHING and was very personal while remaining professional. I will continue to be a loyal customer as long as employees such as Mr. McStay are around.Sincerely,One Extremely Satisfied Customer”
“I had a truly outstanding experience at Woodforest Bank, thanks to the exceptional customer service provided by Juanna and Edith. From the moment I walked in, they made me feel welcome, valued, and completely at ease.
Both Juanna and Edith were incredibly professional, friendly, and knowledgeable. They walked me through the entire account creation process with patience and clarity, answering all my questions and making sure I understood everything every step of the way. What could have been a stressful process turned out to be smooth, efficient, and even enjoyable.
It’s not every day you come across such genuinely kind and helpful people in customer service, and I truly appreciate the time and effort they put into making sure everything went perfectly. Because of them, I feel confident in my choice to bank with Woodforest.
Thanks to Juana Worrel .”
9AM - 5PM
5711 Allentown Rd, Suitland-Silver Hill
Banks
“Kerrissa was personable, professional and knowledgeable to service all my needs I inquired about and further informed me of additional services which will prove to be of use in the future. This is a team environment. Britt exhibited collaborative team professionalism adding to a welcoming environment.”
“Mr. G. Montoya provided us great customer service in setting up a new CD! He was extremely friendly, patient and took the time to fully answer all our questions! Strongly recommend membership in Prince George Federal Credit Union to all.”
9AM - 6PM
7500 Greenway Center Dr, Greenbelt
Banks
“Nicole Bossard- Mack is amazing!!! She always goes above and beyond to help me with any questions or concerns that I may have with my accounts. I just want to say thank you for always being helpful and kind. I really appreciate you.Thankful,Deborah C.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”
“I wanted to praise the staff here at the location, they were very patient with me. I have to give a special kudos to Zhane, she called twice to the branch manger for me to help me get my check cleared to pay for my auto loan. The compassion and kindness she gave me during the visit was truly appreciated.”
9AM - 5PM
2200 Petrie Ln Suite 536, Glenarden
Banks
“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
“I been banking with Capital one for awhile so far never had a bad experience customer service on was point the employees were very professional my experience on a scale 1-10 I give them a 9”
“I've always had a good experience with NFCU customer service at this location. It's nice to be able to make an appointment in the app for specific services.”
10AM - 4PM
3791 Evergreen Pkwy, Bowie
Banks
“Ms. Mahbuba is an excellent customer service provider. She treated me with professionalism and treated me with respect and care in dealing with my issues. She had been very patient , and with her vast knowledge of the different programs of the bank, she showed me different ways of solving my issues. Bank of America must have a staff just like Ms. Mahbuba! She’s a blessing to all the customers of Bank of America!”
“Caroline Butler was the best!!! She assisted my son with the information he needed about car loans. Her customer service and knowledge was excellent!! We are very pleased!!”
9AM - 6PM
12500 Prosperity Dr, Silver Spring
Banks
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“I came in to open a new account. I have banked at Truist for several years now, and have not been please with the service in the area. However, my experiences changed with the high level of service I received today. Upon entering I was warmly greeted by a teller who directed me to the seating area. Before I could even sit down, the Branch leader, Calvin Todman, informed me he could assist me right away. He went above and beyond to open my account, answer questions, and set everything up while I was in office. There was nothing left for me to do at home! When he did not know a questions right away , he was very transparent and asked for support to ensure the answer was correct. I could tell that he cared about the level of service that he provides to clients. I am happy that I chose this location for my banking needs.”
“The phenomenal customer service and a friendly, professional interaction with Mark exceeded my expectations! I am thoroughly impressed with the service and attention provided to me. I love supporting local establishments and already see selecting Shore United Bank is an excellent decision for my small business.”
“I recently had problems with my account online and Sandy Jain from Sandy Spring bank Greenbelt Branch .Md. was so helpful. Sandy was very heartwarming and took the initiative to resolve all my issues promptly. I am extremely thankful and appreciative for Sandy’s help.”
9AM - 6PM
500 Prince Georges Blvd, Upper Marlboro
Banks
“Just wanted to send over a thanks for the great rates and your customer service is always fast and helpful. One time the rates were raised right after I opened/deposited and the CSR was happy to give me the new rate. Thank you I'm a little worried from reading the other reviews, but so far... I'm pretty happy with them. The only drawback on their CDs is that the early withdrawal isn't so graceful.”
“I took a big leap last Friday and I am honored LaToya Jackson was apart of that moment! She was knowledge, gracious, and witty. Everything you would want to encounter as you embark on a journey.
Also, the security guard working that day was exceptional. Great staff. Super helpful! It was an A1 experience!”
“I’ve been a SECU member since early 2000s. I’ve visited several different branches and this has become one of my favorites. Customer service is generally good. The location is also safe to visit. The new assistant manager Eric is great. He looked out for me today and provided great customer service! Thank you for being compassionate and understanding!”
9AM - 5PM
9400 Taj Ln, Glenarden
Banks
“I go to this location all the time for change and a turn of deposit in here they are amazing and the stuff knows me by name some times I forget what’s needed they go extra mile to help Mr OLU thank you for always helping out and the rest of the team is amazing epitome of customer service .”
“Currently seeking info on opening a couple different accounts. Visited this branch. Was helped by customer service right away, put in queue for help. Waited 15 to 20 minutes. Gentleman came and directed me to his cubicle. Gave me a business card. Took time to answer my questions. Informed me of what the bank has to offer. And answered all my questions. Was a very plesent experience.”
9AM - 5PM
7520 Marlboro Pike, Forestville
Banks
“MIRIAM WAS AMAZING! CUSTOMER SERVICE TOP TIER! THE EXPERIENCE WILL HAVE ME TO COME BACK SPECIFICALLY FOR HER SERVICE!!! ❤️❤️❤️
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“5 star to counteract Karen that gave them 1 star despite not ever going to this branch. Clearly doesn't know what she's saying. From someone that makes a living by keeping up with security standards their practices are the opposite of archaic even if inconvenient for you.”
“Today I met with branch manager Mr. Fondeka at the Gambrills branch. He was very helpful in getting money transferred from my checking account to a high interest CD. He also helped me get some other perks that was available to me. He also explained the importance of not using your ATM card. I would highly recommend him for your financial needs”
“5 stars!
Please note: I have a branch much closer to my home - but prefer to drive here because the Customer Service is outstanding!
I initially called to ask about changing my beneficiary - spoke to Cheryl, who was very polite and helpful. She was also the first person I spoke to upon entering the bank. What a refreshing change, I didn't feel like I was being quizzed - but rather being asked questions so that she could find the right person to help me. She also remembered our phone conversation - and knew my name.
I waited less than 2 minutes and Demi, a Relationship Banker invited me in to her office. She was able to quickly take care of my request and was not only thorough, but genuinely interested in helping me. What a pleasant interaction with a true professional.
THANK YOU Bowie Branch!
I have been a CHASE customer for 20+ years, and even though I am not one of your high balance clients - I was treated like I was a valued cusomer!”
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“No Public Restrooms for customers and non customers doing business there. Thumbs down for having something so crucial as a bathroom for customers and especially those who can hold it and the elderly and handicapped customers too.”