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“I recently opened an account with World Forest Bank. Kim helped me with the process. She was extremely helpful, kind, and professional. She made the whole process easy and stress-free.
Excellent customer service!!!
Thank you, Kim!”
“Mr. Antoine McStay was OUTSTANDING!!! He explained EVERYTHING and was very personal while remaining professional. I will continue to be a loyal customer as long as employees such as Mr. McStay are around.Sincerely,One Extremely Satisfied Customer”
9AM - 2PM
11499 Columbia Pike, Silver Spring
Banks
“We (my husband and I) had a great experience. Rekik was absolutely amazing in her work. She took time to explain everything step by step, making sure we fully understood the process from start to finish. She was incredibly patient and explained every detail clearly, answering all our questions without rushing us. Thanks to her guidance, we felt confident and comfortable with each step we took.”
“Jerry rendered phenomenal service. He engaged with excellence and care. While this has been a difficult experience (handling the affairs of a deceased loved one) Jerry proved to be trustworthy, and provided happiness in the experience. He helped me to smile through sadness. Jerry answered all questions, was hands on, and very patient. I am grateful. I would return because of Jerry! He's a star!!!”
“Mr. G. Montoya provided us great customer service in setting up a new CD! He was extremely friendly, patient and took the time to fully answer all our questions! Strongly recommend membership in Prince George Federal Credit Union to all.”
“I’ve encountered nothing but courteous, helpful service at this location. However, they are frequently understaffed, which leads to slow service and no one answering the phones. This is definitely something that needs to be addressed.”
“Nicole Bossard- Mack is amazing!!! She always goes above and beyond to help me with any questions or concerns that I may have with my accounts. I just want to say thank you for always being helpful and kind. I really appreciate you.Thankful,Deborah C.”
“Visited the branch today to fix my online banking issue and open an account for my wife. Yesmin my relationship banker did an outstanding job to help us. Thank you!!”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“I had a wonderful experience with Hilina. She was extremely polite, very professional, and genuinely humble. She handled everything with care and patience, making the process easy and stress-free. Her excellent customer service truly stands out.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
“Wow. I've never felt so comfortable and open with a representative like that before. Steve F. was incredibly reassuring with whatever I asked and was completely honest. Its good to have transparency in that industry and I felt literally so safe and respected by him. I hope yall give raises because he deserves one.”
“Upon getting my savings deposit started I was asked if I had anything else to do they have the best customer service and are very kind to the customers I will be giving my friends the info to come here these people are grea and I appreciate what they do”
“Whenever I go in Truist if the manager not busy He always open the door for me because I'm handicapped and I'm in the wheelchair and someone always say welcome to Truist and theirs aways 2 Bank Teller and they have patience with me while I put my chair in elevation mode so I can speak to the teller and conduct my business. And the first teller always remember me how l conduct my business. Thank you very much for taking care of my business.”
“To whom It May Concern:
I visited the office a couple of days ago to inquire about opening an Estate account.Portia greeted me and asked how she could help me today, I proceeded to tell and show her my credentials after being invited to have a seat.I explained the situation in reference to my deceased mom.She did let me know the limits of Estate there. She made a couple of calls for me after I mentioned my other bank.So I was able to get that resolved on yesterday(6/25/2025. I really appreciated her courtesy and understanding.She was very pleasant as always.She’s a keeper!Hail to MOFCU!!!!!……Sincerely, Ms.Nancy Jones Hutchins”
“Excellent service today. Genuinely kind and helpful employees. There are limited chase options in the area but this will be my new branch when I need to see a teller.”
9AM - 2PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
“I wanted to praise the staff here at the location, they were very patient with me. I have to give a special kudos to Zhane, she called twice to the branch manger for me to help me get my check cleared to pay for my auto loan. The compassion and kindness she gave me during the visit was truly appreciated.”
9AM - 2PM
2200 Petrie Ln Suite 536, Glenarden
Banks
“I came to the NFCU on Feb 6, 2024. Deposited a tax refund check and experienced a small set back with the image reading through the ATM. The next day I noticed the check was not pending. I called NFCU spoke with several associates and was told that a check had to be reissued. However when I went into the branch and spoke with Ms. Terri Kipp (branch leader). She went above and beyond to make sure I did not have to wait another 7 to 10 business days to receive my funds. I hope management knows she is a real asset to the company.”
“I been banking with Capital one for awhile so far never had a bad experience customer service on was point the employees were very professional my experience on a scale 1-10 I give them a 9”
9AM - 12PM
1700 Elton Rd, Silver Spring
Banks
“Truist t is the best bank I've ever dealt with. There was an issue of consumer reports many years ago that said they were the best bank in the United States. I agree. They take their time to make sure your transaction is accurate. They protected me from a scam situation that occurred on Amazon. An employee of Amazon accessed my account. There were four fraudulent transactions. Truist immediately took steps to protect my account and returned my money. I've had other banks in the past and this one is by far the best”
“I had the pleasure working with Mr.Damienat Bank of America, at a time of grieving and he took every effort to comfort and watch that I did all in the necessary steps to complete the information. I needed and I destroyed it moment. I was in at the time. Excellent guy, d*** i*, Mr. Damian.
See if he came out right. Okay, change this one.”
“Caroline Butler was the best!!! She assisted my son with the information he needed about car loans. Her customer service and knowledge was excellent!! We are very pleased!!”
9AM - 2PM
12500 Prosperity Dr, Silver Spring
Banks
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“Mrs Rachael Raschke is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After loosing my job I have no where to lay my heads upon until I was introduce to Mrs Rachael Raschke by a friend who advise me to invest into her bitcoin trading and now my life has really change.”
“Mrs Joan, was so much nice and very professional of her job. She was very helpful the moment i walked into the bank. As a customer I can’t even express how satisfied I was with the her service.”
“We had a family function there. Great space for gatherings BUT my only complaint is the removal of trash afterwards. There should be more trash cans for the trash. But great place to have a function!”
“They treated us very kindly, especially the agent Luis Fernando Duque, a very kind person helped us a lot from the moment we entered the bank and from the moment we left the bank.”
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“For years, our company has utilized the services of the business banker - Mr. Ray Thomas. He has been the most professional, courteous, intelligent banker that we have found in many years! Mr. Ray goes that extra mile to ensure that his business customers are provided the utmost service! His compassion, knowledge, and understanding of small business needs is unsurpassed by anyone else at that location and other locations for that matter. Having banked in Edgewater, MD, Washington, DC., & New Carrollton, Mr. Ray keeps us well informed. We commend Mr. Ray and will only patronize Truist, if he is promoted and given his due respect and props! Because of him, our firm is making big inroads into the entertainment industry. We applaud Mr. Ray as our business banker!! Anyone else who has a negative opinion of him is either inept, impatient, jealous, and/or oblivious to his angelic prowess.”