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“I love mobile lizard! I am very clumsy and have cracked my phone screen twice (even with a screen protector). They have great pricing (available on website, much cheaper than at Apple Store) and you can generally walk in. I would call just to check that they have your part in stock but I would have had to wait two days for an Apple Store appt and I was in within the hour here!”
“Unfortunately, they were not able to help as they oart wasn't available. However, the person who took assisted me, was professional and kind. Also very patient as I do have a very heavy accent. I will definitely will recommend your shop.”
“Great experience with AT&T in Parkville in Harford Rd. Khajae was on duty and working with 4 customers by herself. I needed to order a tablet in person and she was on the phone trying to get another persons phone working while helping someone else with home internet. The store needs 3 more like her. I was annoyed about having to go in-store but she definitely made me smile.”
“Jordan was incredibly nice and very helpful. She made what I thought was going to be a long drawn out experience one of the easiest things I did that day! She was amazing and I love my new phone and I would definitely recommend them!”
“Had a issue w8th my s26 ultra refuse to take my money advised I goto t mobile do exchange which I thought they give me a hard time they didn't he is very honest”
“I needed my phone fixed - Front and back. When I called, she had the parts in stock and said she could get it fixed today. I jumped in my car, took the escalator up and veered right. I was met with a smile and was again reassured it would be fixed today. Sure enough, I was able to pick it up in the guaranteed timeframe. The gentleman who assisted me was equally as pleasant. It’s hard to find good customer service these days but this place does not disappoint!”
10AM - 7:30PM
3733 Eastern Ave, Baltimore
Mobile Phone Accessories
“Shaw helped me sooooo much, omg I was going through the worst mood and ADHD hectic daaaaay. And he was so patient with my craziness still had the best customers service, temper and helped me through it alll, he is the best! Get that man promoted”
“Neshia was so helpful she stayed after hours to accommodate me and my phone troubles she was closing a 7PM but we didn't leave until 8 something due to the phone updates and me coming at the last minute she still managed to be in good spirits her customer service and vibe is why I will keep coming to this location!!! She is so sweet I wish her nothing but the best she deserved a Raise!!!!!! She is so down to earth 7 stars is what I give her!!!!”
“John the GM deserves way more than whatever it is, he is currently making. Polite, knowledgeable, and genuinely cared about my individual problem. He helped clean up the mess that Ed at the Boston Street location caused, and it was bad. John even got me wireless internet for my home. I didn't know AT&T offered internet, let alone that I qualified. John was personable and informed me that he is transferring to a Virginia store. What a shame! Thanks so much John!”
“Darla was extraordinarily wonderful!! She was incredibly helpful, welcoming, kind, professional, and knowledgeable! She went out of her way to explain everything thoroughly ! I walked in very concerned and she took care of each item and detail in the BEST of ways!I walked out feeling so grateful, calm ,and pleased! Huge thanks, Darla!!”
“We mainly go to this, specific store because of the young lady excellent customer service skills, she's very patient she'll answer any questions that you have and she'll always tell about the current deals that they have.”
10AM - 7:30PM
827 Taylor Avenue, Towson
Mobile Phone Accessories
“I went up there for some help with an additional charge on my boost account and the man helping me (I can’t remember his name it started with an A…..06/06/24) was SO understanding and helpful! Even when I was getting frustrated from some miscommunication, he kept it SO professional! Great service!”
“5 stars isn't enough! ? The team at this Cricket Wireless location was absolutely amazing! They helped me add a line to my account and made the whole process super smooth and easy. But what really impressed me was their dedication to finding me the perfect phone, even on a tight budget. They went above and beyond to work with me and find a solution that fit my needs. The staff was knowledgeable, friendly, and efficient. I'm so grateful for their help and highly recommend stopping by if you need any assistance with your Cricket Wireless needs!”
“I went in to get a new phone. Chris was very patient and helpful. He helped me to select a phone that I needed and afterwards, made sure I had accessories before I left. Thanks for making this a pleasant transaction”
“Ariel was very helpful and getting our situation fixed with the phone and Ariel is very knowledgeable of T-Mobile product he is a very good person and a good employee for T-Mobile representative I highly amen Ariel performance and feel very comfortable with this explanation and getting a problem solved I'm glad we met”
“My stress level was very high trying to get used to the technology. He listened and patiently provided the information I needed. I had quite few problems that had been solved. The day was well spent with John. I personally shared this with John. You have an asset in your organization. Keep him. He has excellent customer service behavior”
“This is actually my second time using their services. The first time was to fix my son's Nintendo Switch Lite in 2022. The man was very honest and let me know that those products were defective. This time my phone's charging port needed to be replaced. It was replaced within 30 mins while I was in the mall and the prices are reasonable!! I would absolutely recommend their services.”
10AM - 7:30PM
3806 Eastern Avenue, Baltimore
Mobile Phone Accessories
“Its a great store. The staff is really customer oriented and will help you if you're in a tight situation. They're really nice people. All you need to do is ask them and they'll find you some sort of discount. This store is just as good as verizon was to me for customer service years and years ago with my first cell phone and home phone bundle. But Verizon got too expensive for me...although they had great customer service too. I haven't seen the equivalent until the last few years I've been with boost. The store on 25th and Charles street I'd the absolute best store with the best customer service you could ask for in a phone service provider. If you are with metro pcs or t mobile, switch to boost.You won't regret it. They'll even help you with your bill if you can't get the cash together one month..they'll let it go and you'll be a month behind but you gotta tell them before you're service is cut off or their hands are tied. Its still corporate. But this is a small town feeling of a store because they really care about the customers and their satisfaction.”
“They lazy they tell me they have no way in talking to customer service they going call them from my phone so I could do all the talking like what do they get paid for . I am good on them i wont come back.”
“I came here too day looking to switch. They have really good deals on all their androids. I prefer iPhones, so I got an iPhone 11. It was under $250 for everything (including my service)!!! I got hbo max and unlimited internet! The girls there definitely know their stuff! They took their time to set up my email and got my hbo max working right away! My kids and I will enjoy watching movies all weekend. I’m one happy camper right now! Definitely recommend this place!!! If I could give it 10 stars I would lol”
“John Nyoro needs a raise! 10/10 would recommend him to anyone. Great customer service, very helpful & friendly personality. He’s almost as funny as me! Thank you for your help :)”
“I bought my new smartphone overseas and did not know it can't be used in the US without unlocking it first. To be honest I was very stressed it is something I can't solve and I want to thank you for your professionalism and the non-time consuming service. I'm glad I did not have to buy a new phone since you managed to help me”
10AM - 7:30PM
3858 E Lombard St, Baltimore
Mobile Phone Accessories
“I been loyal to this place for couple of years. Jud is the one that is helping me all the time. Love her, please go to her, she will always give you the best customer service, beautiful and smart lady. Her humbleness is everything. Also store is very clean all the time I go there...”
“I want to give a big shout out to Malique Bowen, he is definitely the best. I went to purchase a new iPhone and he assisted and serviced me extremely well. I came back the next day to have my daughter privacy screen added and he was very respectful and helpful once again. She did recommend that you come and see Malique for all of your electronic needs. Thank you again Malique☺️”
“The person who helped me was Kellee. I found her to be kind, courteous, professional, and very knowledgeable. I was very stressed and worried about weather my phone screen would be able to be repaired. But Kellee erased all of my fears and doubts and guided me through the entire process. She even scheduled the service technician to come to my home to repair my phone. Kellee deserve a promotion and a pay raise. She's a credit to your company and is a positive representative and AT&T company.”
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“I had the best experience with Tee and Malcom at this store. The customer service was impeccable. Tee took her time to assist me with transferring from another carrier. She communicated all discounts and steps in the process every step of the way. The best experience I have had with a carrier store ever. If you need ATT service, this is the store to visit!”