{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9AM - 5PM
13711 Georgia Ave, Silver Spring
Banks
10AM - 4PM
12125 Veirs Mill Rd, Silver Spring
Banks
“Today, 08/13/2024, I went to the bank to be served and witnessed a horrible scene.
A customer yelled at the employees and especially at the manager.
The manager tried to minimize the situation, but the customer banged on the door, wanting the person the manager was helping to leave so she could serve him.
I have never seen such rudeness in my life.
And the manager remained calm and apologized for what happened.
The customer's attitude was regrettable.”
10AM - 4PM
11499 Columbia Pike, Silver Spring
Banks
“I do visit Bank of America, 11499 Columbia Pike
Silver Spring, MD 20904 recently and I get an Excellent customer service by Tigst Esheteee.
Thanks Bank of America having such type of humble employees on board.”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“Morgan Barker is a wonderful employee!! After 5, yes 5, frustrating phone calls to NIHFCU she was a breath of fresh air and exemplifies what customer service should be. Promote Morgan she will be a great supervisor/manager!”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
9AM - 5PM
13311 New Hampshire Ave, Silver Spring
Banks
“Keith Whitaker Jr, helped me with all my questions and made the notary process super simple and easy. Very personable man. Would recommend if you want to open an account, get a form notarized, or look at financing options GO WITH KEITH!”
“This bank was such an amazing experience!! I went on the Friday that just passed. I lost my wallet AGAIN or else I had definitely asked for her business card. First I called to see if the bank was able to take a larger amount of money out and the man that answered was so nice and helpful. Then when I went in a woman with short dark hair and glasses that was there helped me. She was so so nice and went above and beyond!!! The parking was not the best due to construction, but I would still go and give more stars if I could. She went above and beyond and her and the man greeted me nicely when I went in. The place was nicely kept and clean. I am hoping to get a survey so I can take it!.”
9AM - 5PM
1700 Elton Rd, Silver Spring
Banks
“I love the people at this branch. The manager is an angel. The tellers Sheila and my Ms. Happy are super helpful. Love to be greeted as soon as I enter the door. This is what customer service is about.”
9AM - 5PM
12500 Prosperity Dr, Silver Spring
Banks
“The staff always greet me with a welcoming hello and smile. The atmosphere feels like you are in great company. Thank you to everyone at the Cherryhill branch for all you do at ESFCU.”
“The bank is nice and clean. There are a lot of seats to sit and relax while you wait for the service. The staff is friendly. However I always come here when there are a few staff here and I have to wait for a while for the service.”
9AM - 4PM
10151 Colesville Rd, Silver Spring
Banks
“I had an excellent experience at the Woodmoor branch of Bank of America. The service was outstanding, and customer handling was absolutely perfect. I would like to give special recognition to Mrs. Joan for her professionalism, kindness, and efficiency.
Rating: 10/10
Thank you, Mrs. Joan!”
“I’ve been banking here for years. Everyone is pleasant, courteous and knowledgeable. Service is quick and efficient !!! James is most pleasant and helpful always. Everyone is always smiling and cheerful.
The service is fantastic here. I love this CU. It’s convenient and service is Awesome !!!
The ATM is convenient and safe. This location is very safe. There’s always a special going on !!!! For your money to make more money !!!!”
“I recently had the pleasure of being assisted by Mrs. Elham Koury, at Capital One, and I cannot say enough about the exceptional service I received. From the moment our interaction began, she was not only professional and knowledgeable but also incredibly kind, patient, and genuinely committed to resolving my issue.
What stood out most was how Mrs khoury, went above and beyond—taking extra time to ensure I fully understood each step, exploring every possible solution, and following up to make sure everything was resolved smoothly. In a world where customer service can sometimes feel rushed or impersonal, this experience reminded me of the power of real human connection and dedication.
Thank you, Mrs. Khoury, for turning what could have been a stressful situation into a reassuring and positive one. Capital One is lucky to have someone like you on their team!”
10AM - 5PM
9400 Georgia Ave, Silver Spring
Banks
“Ms. Escobar (Haley?) was super helpful when I got locked out of my online account. Then, she continued this streak by calling me after I left my wallet in the branch. Oops! Thanks!”
“Edmanuel Mercedes, was amazing, he was very kind and helpful. He helped us with the process we were doing and he did it very quickly, we had no objections with him. We need many employees like Edmanuel, dedicated to his work, kind and very knowledgeable in what he does..... Thank you Edmanuel....”
“A great small bank, every time I come in they address me by my last name and look happy to see me. Especially a banker name Dorian. He remembers my preferences and is always happy to help. Every time I have a problem or a question, I call and Dorian is very to help. He never forgets to return my calls and salve every issue. Will defiantly recommend this small bank that makes me feel like family. All the other workers are great as well, I just don't remember all of their names :)”
“Excellent experience and outstanding customer service. I've had my ups and downs with TRUIST during their transition from SunTrust and was on fence about them. However, have had several positives in last year or so at the two local branches I tend to use.
Today, I worked with Valerie (Colesville) to make some updates to accts and open a new one. Some of it was tricky and she handled it all in a knowledgeable, detail oriented manner and was extremely thorough from beginning to end. Even though it was late afternoon/near break & closing time, she took the time to ensure I understood my options, answered questions, patiently outlined the bank policies and had copies of all the documents, etc.”
9AM - 5PM
12200 Tech Rd, Silver Spring
Banks
“I have banked at this location for years and I always have a positive experience with customer service. Anh was especially helpful today with a time consuming transaction. She remained polite and kind. Thank You!”
“My personal experience with this bank has been excellent so far. I opened an account with them for my business recently and the transaction was seamless. I also visited another time for an ad hoc check, and I was able to acquire it with no issues. Parking is a breeze; the bank is pretty new, so it is clean and updated. There's security presence inside. Customer service was excellent during both visits. The manager personally came by and introduce herself and ensured that everything was going accordingly. She and the staff always greet me pleasantly when I leave after each transaction. Not sure if it is the same staff that was there for all the one-star reviews, but my experience was deserving of 5 stars.”
“I walked in on wednesday morning. Due to bad weather there were only 2 staffs over there, but it didn't stop them from taking care of me. Best service from Diana. Thank you so much”
“I have had a wonderful experience as a customer of SECU. From the first time I stepped into my local branch, I was greeted by friendly and helpful staff ready to assist me. In particular, my advisor Miss Sihame has been absolutely outstanding. Thank you very much”
“Although this bank is small they are always very helpful. Thank you to Brian for helping me with a matter that was bank related but not really a banking procedure.”
“I visited this branch on last Saturday 2nd October 2024 and I found the staff to be very professional and efficient. I did not have an appointment as is usually arranged and my wait was only 15 minutes. My task was a little complicated however Betty was super knowledgeable and provided top quality and excellent assistance to get it completed.”
“Wonderful experience! CD rates were highest and moved $ to this bank.. Decided to depart major banks who are concerned with investors and massive bonuses. Prefer a customer bank.”
“I am a very new customer and my experience has been top notch. Branch Manager- Suzette Riley really exemplifies GREAT Customer service. Ms. Riley took the time to explain everything and calls me if something is awry. I wish the stars went up to 10.”
9AM - 5PM
1100 Wayne Ave, Silver Spring
Banks
“The customer service at the 1100 Wayne Avenue Branch is spectacular. The teller engineers Simona and Thomas are consistently excellent with all good days. The customer service is rated 10 stars but this survey is limited to 5. Thank you Truist Bank for have a great staff!!”
“Branch located in the downtown Silver Spring. No parking on site, but the parking garage is less than 5 minutes walk across Wayne avenue. Scheduling an appointment is recommended. For the reference, opening 2 shared accounts took about 45 minutes from start to finish just bc of sheer amount of information & required signatures.
Also, if you are planning to open new account/apply to credit/mortgage - please do you your home work (Chase has useful website) & bring required documents with you, IMHO.”
“Love this bank! Everyone is super nice and accommodating, I stop by every week and they remember me and always give perfect service. Thank you, choose this location over the others in the montgomery area”
“Great personalized service. My 100 year old mother is delighted by the wonderful personalized service she receives at Sandy Spring Bank. The staff goes out of their way to be helpful and make her feel welcomed. Thank you!”
“I’m giving this bank 5 stars because the team here works exceptionally hard to keep customers satisfied and happy. Though TD Online banking has a tendency to suck at times, I can count on each and every team member on this team to help me resolve my banking issues.Maron & Asneketch are the two fearless leaders at this branch. They are kind, knowledgeable, and effective in resolving just about every TD banking problem.Brandon is my go-to guy for all banking needs. Whenever he does leave, I am going to miss him very much.Diana, Debra, Beza, Adriane are all excellent at their jobs. It really sucks when people take their frustration out on them, because they are diligent workers and fast and efficient learners.To every one star giver in the reviews, I challenge you to check your disposition at the door so that these people can do their jobs effectively and efficiently while being of help to you. 9 times out of 10, it’s TD online banking giving you are hard time.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”