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“Jacky was very very helpful I will definitely recommend more people to come to extra space ,she also deserves a promotion because she has great customer service skills.”
“I want to sincerely thank Des and Ms. D at the CubeSmart on New York Avenue in Washington, D.C.
I have had my belongings in storage there for the past five years, and throughout that time, they have been a constant source of support. As I dealt with healthcare challenges and struggled at times with slow or late payments, Des and Ms. D remained professional, patient, understanding, and helpful. They guided me through CubeSmart’s processes and helped me navigate my options until I was finally able to reach my goal: vacating storage unit 1141 and closing out my account.
They have been nothing but professional, insightful, and kind. Their advice, support, and strategies made a difficult situation much easier to manage.
Thank you, CubeSmart, for maintaining such a wonderful, air-conditioned facility with convenient loading bays where customers can easily pull their trucks in, load up, and move forward toward a bright new future.
Thank you, Des and Ms. D. Your kindness and professionalism will always be remembered.
With appreciation,
The Marr Family”
“I purchased a car from an auction site but was informed that even though the car would run/start with a jump that it must be towed off of the property. I attempted to get a tow truck company to pick it up but they tried to charge me over $1000. So I rented a pickup truck and a car carrier from Uhaul.and it was more cost effective than getting it towed.”
“Everything was great. Customer service was excellent. My husband had a hard time reading the gas scale to 7/8. According to him he only saw 3/4. Other than that Everything was great. I would definitely return to this location.”
“The manager Danyelle and the Assistant Garrett always goes the extra mile to take care of the customer. I'm very pleased with their service and professionalism!”
“Great customer service. Folks at the local office in Arlington, Virginia were very helpful. Truck was new, clean, and the rental was easy and efficient. I would recommend and would do it again”
“I was in a bar needing a last minute rental and the people at Enterprise truck rental were great I don't remember everybody's name my fault but Layton was really helpful and worked with me thank you”
“I picked up the Elantra from NEXTCAR at 10915 Georgia Ave in Wheaton. The location in Wheaton has an excellent team. Dauda is very patient and thorough. Jose pays attention to details that make a difference. Nick makes sure everything is in proper order. I have worked with all of them over time. The Wheaton location is my preferred place to get a vehicle. Yeme Tebje is most gracious. The commitment of everyone on her team to excellent customer service is a direct reflection of her leadership skills. She and her crew set an example that I wish other businesses would follow and fully commit to. Jack Fitzgerald would be very well pleased with how the team represents his own brand. They are preparing to move to a new location. It may be a bit of an inconvenience, but I will patronize them at their White Flint location if the team is there. They are that good. See for yourself. Rev. Kevin Newcomer. Learn Shop Inc. (Drive For Supplies.org).”
“Weekends are really busy - be on time for your reservation or else it's a bit more difficult to get your truck. Staff are kind, calm, and helpful though either way, in my experience. They do what they can to help and keep things organized.”
7AM - 8PM
2421 Chillum Road, Hyattsville
Truck Rentals
“Johnathon went above and beyond to help me with my storage unit. When U-Hauls online customer service made promises that were not possible he worked within the system to find a unit that worked for me and was kind and considerate the entire time. Was taking calls throughout the time helping as many people as he could well still making me feel like he was focused on my issues and finding solutions. Couldn’t have done a better job thank you Johnathon”
“Outstanding Service and Smooth Experience!
I had an amazing experience renting a U-Haul truck from this location! The staff was incredibly helpful, professional, and made the entire process fast and stress-free. The truck was clean, well-maintained, and ready to go right on time. Returning the vehicle was just as easy—quick and efficient with no surprises.
You can really tell they care about customer service and take pride in what they do. I’ll definitely be using this location again for any future moves. Highly recommend!”
“Excellent location the staff is extremely knowledgeable very friendly and always quick. I have been renting from this location for years and they have all types of equipment for every job. Dont break your back get the equipment you need. They have the best pricing and best service hands down.”
“I recently received outstanding service in the Suitland/Temple Hills/Marlow Heights area, and I felt compelled to share my experience.
Every staff member I encountered was extremely helpful and professional. I interacted with four gentlemen at different points during my visit, and each one contributed to making the experience smooth and pleasant.
The supervisor—whose name I unfortunately forgot—was truly exceptional. He had a Louisiana accent and carried himself with a level of professionalism and care that stood out. He is, without a doubt, a top-tier supervisor.
Mr. Michael, my service representative, was equally impressive. He was gentle, kind, and highly professional throughout our interaction, ensuring everything was handled with care.
I also want to acknowledge the two other gentlemen who assisted me—one who finalized my service and another who handled my equipment. Their support did not go unnoticed, and I sincerely appreciate their help as well.
If possible, please extend my gratitude to the entire team. Their commitment to excellent customer service truly made a difference”
“Rosa was such a helpful person even under my last minute changes. VERY ACCOMMODATING. She adds professionalism to U-haul. Even the young man helping me for pickup was patient and understanding. I appreciate the service I received. Keep them, especially dealing with the public. Thanks again... im a happy camper”
“We've been working with this Penske location for over five years and would not go anywhere else. The team, specifically Felipe, Dilmer, and Mike are the best. The entire staff is great--these are just the people we see the most often. These rentals are well maintained and pricing is fair.”
“Staff can sometimes be short which is something they can work on but overall I come to this location all the time because they are efficient. You can tell Tyrone loves his job, he is very hardworking.”
“Metro Truck shop rental service and staff is very helpful, friendly and knowledgeable. Shop is neat and clean, And to my surprise has A/C.!! Our company is a loyal customer leasing road trucks yearly. Trucks are in great shape, And the daily maintenance program at the shop is of great quality. Our company truly enjoys leasing trucks, And partnering with Metro Truck.”
“I called this office with a question not directly associated to this PENSKE office and they transferred me to the management. The manager then helped me resolve my issue by kindly providing me with the information that I requested and then some! These folks go above and beyond in assisting their customers! And from the looks of it, their trucks are always kept clean and well maintained! Two thumbs up!”
“I’ve visited several U-Haul locations over the years, and I can confidently say this was my best experience yet. The owner was exceptionally polite and helpful, going above and beyond to ensure everything went smoothly. Their attentiveness made a real difference. I highly recommend this location to anyone in need of U-Haul services. Great people and outstanding service!”
“It was really fast and easy. I was in and out in 30 minutes. The team was great, and gave me some tips on keeping the hitch squared away. I'd happily recommend for anyone needing a hitch installed.”
“Went there we were in need of a truck because our truck had broke down. Got there. They had everything ready for service with a smile always love going there. The staff is very polite and always welcome you When you open the door”
“Booked a full-size car on 11/6/2025, and that 2025 Hyundai Sonata drove so smooth that for a minute I thought I was still in my Lexus. One of the things I love most about renting from this location is the team. Even with the new guy, the customer service is top-notch — a big reason I keep coming back, and trust me, I rent often.
I highly recommend them. The reasonable prices are another reason I stay loyal. And finally, I really appreciate that they take pictures when the car is returned. I have proof, they have proof — the vehicle is documented as coming back with normal wear and tear. No more, no less.”
“Wow. So much to say about this place.
I have rented from MANY uhauls, and this was far and away the best. The lot staff are professional, energetic, and polite. They are all well dressed and carry a strong brand presence. This location could be a demonstration for business school case studies around a successful business. I was able to witness some of the staff train a newer member (Cardo). I witnessed them taking time to review procedures, and ensure he could accomplish the tasks well. I was initially shocked, as this location follows procedures in a way I’ve never seen of a U-haul facility. They are quick, efficient, and clean. 5 stars to the staff and management of this location.”
“Gloria was kind and helped us out even though we were early and the store wasn't quite open yet.she explained everything very well! She was so kind and friendly! Loved her!”
“Honestly a great experience! Moving out during peak season (last weekend of the month) and my equipment was smooth, ready on-time and had a smooth pickup. Tabriel made things easy taking care of my equipment return, would use this facility again.”
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“Bashir, the local agent who helped with the tow dolly rental in Takoma Park (MD), was simply outstanding! He was very helpful and provided clear instructions on how to use the tow dolly. Since this was my first time renting this type of equipment and my first time towing anything, he offered solid guidance on using and securing my load. He's an excellent teacher, knowledgeable, and thorough. U-Haul Moving & Storage of Takoma Park benefits from his expertise and reliable customer service.”