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“They quoted a price on the phone, booked an appt, gave me a coupon for booking that day and repaired my broken screen that night. I highly recommend them. Pricing very competitive.”
“I had an excellent experience with
Turan who helped me today with securing a new screen protector for my new iPhone. He was very knowledgeable and did a great job. I am very happy and highly recommend working with Turan for excellent & friendly service.”
“Awesome, kind, and helpful gentleman replaced the Zagg glass I had Verizon install incorrectly a week ago on my new phone. I so appreciated his expertise !! It’s perfect ! Thank You!! Susan”
9AM - 8PM
97 Main St, Stoneham
Mobile Phones
“Jardel was super helpful in getting my new phone setup! He was helpful at explaining things and patient in answering our questions. He did everything he could to make it a perfect, 5 star experience and we look forward to visiting this location again in the future.”
“Rye is such an amazing worker, she is very professional caring and respectful. This is such a great spot to get your phone fixed repaired or get a new phone. You definitely have to stop by.”
10AM - 8PM
19 Austin St, Charlestown
Mobile Phones
“Amira was a great help! I thought the process would take FOREVER but she explained everything and transferred everything to my new phone and lowered my bill!!! Definitely sending my family to her”
“That was a great experience.Marsela was very helpful and patient with me. She took the time to answer my questions and help me with everything.
Great service.”
“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”
10AM - 7PM
251 Main St, Wilmington
Mobile Phones
“Everything took about 45 minutes. I got a new phone to replace the one that I dropped by accident. Everything‘s on it happy about the price and a gentleman was fine at Verizon in Wilmington.”
“I went in for a trade-in/upgrade for family member and Devonte went above and beyond to make the transaction as smooth as possible. He also made drop off of the trade-in quick and easy. Additionally, he took the time to minimize the change/cost in billing/plan. Will/would definitely return to this location for future needs.”
“Great experience today. My computer stops working, I went there they solved the problem and they were super kind and helpful . I would definitely return and recommend. Saved my day !”
“Whent to this store this morning because I had a problem that metro could not fix This girl Fixed my phone less than ten minutes was totally amazed.My next purchase will be here customer service is amazing.”
“Amazing experience here with Khristia! She was so helpful and clear with every step! She gave me the most valuable, professional, and best experience I could have.”
“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”
10AM - 8PM
89 Seaport Blvd, Boston
Mobile Phones
“I had a great experience at the AT&T store on Seaport Blvd. Elijah was very patient, professional, and respectful. He helped me transfer my number with clarity and dedication. Excellent service.”
“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“Isaiah and Jonathon in less than seven minutes solved a problem that I had worked through 4!!!! separate Verizon customer service reps on the phone with. Unbelievable customer service with these guys. Grateful for them, stepping in and solving the problem instantly. Verizon needs more people like these guys!”
“I want to recognize the exceptional service I received at the AT&T store in Cambridgeside Galleria, specifically from Assistant Manager Emely, along with team member Paolo. I hope this feedback reaches store leadership and AT&T corporate because their support truly deserves recognition.
I came into the store after a very distressing experience with an AT&T phone representative that left me frustrated and in tears. Emely immediately stepped in with professionalism, empathy, and a calm, solution-focused approach. She took full ownership of the situation and advocated on my behalf to ensure my issue was properly addressed and resolved.
What impressed me most was her willingness to go above and beyond. Not only did she resolve my concern, but she personally went behind the scenes to find a box for my return, carefully packaged the device herself, and secured the shipping label so everything was ready to send. That level of initiative, care, and attention to the customer experience is rare.
Paolo also stepped in to assist and provided supportive, professional service throughout the process. Together, they turned a very difficult situation into a positive one.
Emely’s leadership, compassion, and commitment to customer care restored my confidence in AT&T. Employees like her represent the company at its best, and I strongly believe she deserves recognition for her outstanding service.
Highly recommend this location — you will be in excellent hands.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
10AM - 7PM
225 Market St, Lynnfield
Mobile Phones
“Exceptional, professional service at ATT Lynfield,MA. Do NOT do business in Beverly, MA as it is not a Corporate store and the level of service and lack of respect for the customer is sadly absent.”
“I was in the AT&T Store @ the Burlington Mall on Tuesday4-14-26
The person that waited on me was named Mingh & he was fabulous...totally patient & informative. I was in to see about my older phone & find out if I could change from my older provider (T Mobile) & change over to AT&T,...He showed me a newer model to concider... he never pressured me to get the new phone... I took a few minutes to think about the new phone & decided to go with the new phone. He was great, explained everthing I needed to know about the new phone. I'm sure anyone working at the Mall store is great, However I'm so glad I got Mingh...he's the best”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“I had such an amazing experience at the Southbay AT&T. I worked with Jasmine the manager and Joessy as well as a few different staff members, they were extremely busy but also supportive and attentive to each one of the customers they were helping. I had an amazing time they took care of my bill, explained everything in detail and even demonstrated how to use my new iPhone. I recommend this location to anybody who looks for good service and free parking! I will be back, you ain’t getting this service just anywhere!!”
10AM - 7PM
316 Moody St, Waltham
Mobile Phones
“Excellent service. The technician was very professional, knowledgeable, and clearly experienced. The repair quality was top-notch and the pricing was fair and reasonable. Everything was explained clearly, with no hidden costs.
Highly recommend HFixPhones to anyone looking for reliable and professional phone repair. I would definitely come back again.”
10AM - 8PM
842 Lexington St, Waltham
Mobile Phones
“I was picking up a new phone for a Verizon trade in and was in and out of the store very quickly. They had a iPhone model that was sold out everywhere else so I’m happy to have gotten one here. Everyone at this store is really friendly and helpful. Definitely recommend!”
“This is the best store EVER. I went to another location and they tried to scam me. When I came to this one they helped me with everything I needed. Love this store. Great people.”
“Sulayman was extremely helpful when I came in to get a new phone. He helped me decide what phone is best for me, and he picked the perfect phone. He was kind, courteous and extremely respectful. He was friendly and if I could give him 6 stars I would!!!”
“Raul was great, super nice guy very knowledgeable and efficient. He found us the best deal for the price range we were looking for. Got in got out in no time, very happy with this service and to be joining AT&T”
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“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”