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“I was in an accident and Susi Auto Body went above and beyond on the repairs and communication. I cannot say enough about the amazing service I received. I dealt mostly with Rob and Tony Susi and they were a pleasure to deal with from start to finish! My car came back looking better than ever, they even cleaned the inside that was full of yellow lab fur ?? 10/5 ⭐️ Thank you!!!!”
“This enterprise (on comm ave near BU) totally has its act together! So knowledgeable,hospitable and customer focused. Car was in great condition. Smooth check in and checkout. Definitely rent from them”
“A+ experience at the Roslindale enterprise office. The gentlemen were courteous, professional, and had a good sense of humor. My car was perfect, I appreciate being picked up initially, and then an easy drop off. All I had to do was leave the keys at the Auto Body shop. As a bonus, I got an excellent recommendation for a local beer called “ Maine Lunch”, Which was on tap at one of my local spots, and it tasted so good I had to have two ! Thank you enterprise.”
“I have been using enterprise services for years now and the staff at the Boston Malnea Cass Branch are awesome, very respectful knowledgeable and helpful. Kudos to the Malnea Cass Branch at Enterprise keep up the good work!! Will definitely come back soon!!”
“Great service. FYI when you get out of the plane take the elevator down to the lower level then there's a shuttle bus that takes you to the rental car garage.”
“The staff at Mystic Connecticut Enterprise Car Rental are the epitome of the business. Thanks so much for your proficiency and kindness to ensure I was able to both get my car and catch my Amtrak train in a timely and stress free manner. Please stay elite. I have experienced lesser service. Thanks so much Mystic Connecticut Enterprise Car Rental staff. (6/4-6/13/25)”
“I'd like to express my gratitude to the Gentleman working on Thusday afternoon during thanksgiving that pretty much saved my holiday as I had my pregnant wife in the car. Your act of kindness was wonderful and I'm sure that you will receive blessings in double! Thank you!”
“I have rented from this location several times. The office is conveniently located on a highly traveled road with access to public transit. The office is clean and accessible. All of the staff is friendly. Michael was the represetnative that I worked with and he was courteous and effecient. I will be back!”
“Our rental experience with Enterprise was everything we could have expected! But what put it over the top, was when employee, Alex Muto, went out of his way, well after hours and on his own time, brought me my iPad that I left in the rental. I had a flight to catch early the next morning, and he literally saved the day! I will definitely rent from enterprise again.”
“Hassle free car rental with Alamo. Pre-booked via Expedia, and the check-in experience was smooth. Proceeded up to Level 7 to collect the ride and we are on our way.
Will recommend Alamo for car rental when in the US.”
“We recently rented a car from Diane and her team at Avis . They had several cars to choose from for our trip. They were super friendly and I will use them again in the future!”
“Enterprise is always my first choice rental company. Cars are always in perfect shape and fueled up. Staff is always friendly! Online reservations are easy to navigate and the check out process is fast and painless. Cars are clean and comfortable and return is just as easy as check out.”
“I was very satisfied with the service I received at National Car Rental. It was very professional and good customer service. My experience at Avis Car Rental at Government Center was a dissatisfied with the service and specially the service person who hands off the vehicle to drive. I complained to customer service and have not felt any satisfaction for this lousy service. I'm glad I chose to go to National Car Rental. It was a pleasant experience.”
“Hoping to start earlier we arrived earlier than our reservation time. Unfortunately,there were no cars available even for those who were on time. It seems that they were overbooked. Mimi was civil, helpful and pleasant with all. It took about an hour to finally get some cars to get people going which came me from the airport. She gets the five stars for keeping her cool under pressure.”
“We rented at the Avis 100 Clarendon Street location and it was a 5 star experience.
From the car pick up counter to the car drop off garage, I was greeted, welcomed and thanked for choosing Avis.
The rental vehicle functioned flawlessly, and the cost was reasonable.
A special thanks to employee Rosanny Arias for going out of her way to make our car rental experience a great one. Excellent customer service.”
“I’ve been coming to this location since 2020 and have always received great customer service as well as vehicles. The ladies that work here always go above and beyond especially during the busier times especially Rosanny she’s always so efficient and personable . Love this location and its employees.”
8AM - 6PM
1 Center Plz, Boston
Car Rental
“I’m surprised by some of the reviews on here as thought the service was good. The gentleman that served me was friendly and made sure I understood everything. The car was perfect for our needs, wasn’t particularly clean but that didn’t bother me at all as my car is by far worst :). Drop off easy at Logan airport and again very nice person to check everything. Overall a very very good experience!”
8AM - 8PM
15 Transportation Way, Boston
Car Rental
“I have been going to this location for a while they go above and beyond great service. I have experienced other rental companies, but I always end up back at Enterprise and use them for over a decade and will continue to. And one thing that I like most, they have an amazing staff from Liz ,Timiro ,Damian , Joe to name a few .there amazing at there job and very helpful”
“Expect at least 1hr wait time. Getting to the rentql car center also takes some time. Patience is key, plan ahead and be prepared. Don't forget to ask for the toll tranponder, you'll be paying tolls left and right. My car was clean as you should expect.”
“Can't confirm the bad reviews. Helpful and friendly staff, I was out the door with the keys in less than 5 Minutes. The cars interior was "clean enough" for the price.”
“by far the cheapest rental i could find ($100 less then the 2nd cheapest, even with fees) easy pickup and dropoff even after I got there within a minute of close because my train was late, they were still able to help. only extra fee i was charged was one for a toll, which i knew was coming”
“I was nervous renting here based on reviews, but my rental was fine and had no surprise charges or anything unexpected. Picking up and dropping off was quick, and everything went well. I would use this location again.”
“If you're at the Hertz counter at Logan and you see Cheryl, tell her Teri says hi! She was the best! SO helpful and friendly. In these days when great customer service is not the norm, Cheryl stands head and shoulders above anyone else I've ever dealt with at Hertz. She made my day after a rough travel night! Thank you Cheryl!!!”
“I was worried about the rental experience given all the recent uk publicity of tricks and deceptive policies to get more money out of you or trick you into paying for damage but for me it was okay. They didn’t check over the car before or after though did pay for loss damage protection of that made any difference. Car wasn’t particularly clean but okay for us. I ordered a Rav 4 equivalent but got something bigger but there was a good selection and was offered a choice. Staff were fine and were not pushy and both collection and drop off was quick with limited queues for both late evening pickup and evening drop off.”
“I haven't left a review in years, but I was in Boston recently and had to grab a rental car. I made the reservation before I saw Yelp while looking for a phone number to tell them I'd be a bit late picking up (no luck finding the number). The reviews of this location made me rather anxious and are why I'm adding mine. I walked in, no line, they had the car I reserved ready to go, and I was off. Easy. I just wish they'd add a phone number to the local office to Yelp!”
“The agent at the counter was very polite and friendly. The process was quick and no haggling g about insurance coverage. The price was great so i was perfectly satisfied. .”
“Overall the rental was good, but there was no one around to answer and find the car. Another customer showed me the location. Connecting the android phone and use of the radio was not evident.”
8AM - 3:30PM
30 Park Plaza, Boston
Car Rental
“A friend of mine recommended DOLLAR after I was complaining about the cost to rent at other car rental companies. She told me how much she paid for a 2-week rental and it was less than what I'd recently paid for a 1-week rental!
I don't remember the staff person's name but he was very helpful, accommodating, quick, and pleasant.”
6AM - 1:30AM
156 Tomahawk Dr, Boston
Car Rental
“Thank you. What had become a terrible experience due to using a third party to book a rental vehicle, was saved by Thrifty. I honestly thought that Thrifty had gotten my reservation wrong, but even though it turned out that it wasn’t an error on their part, they helped. I think that’s I’m pretty much over using any third party reservation companies at this point, but that’s a different issue. They did everything they could to get me back on the road. Thank you Thrifty!”
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“At the Logan Airport Enterprise: both Lexington and Hunter were very helpful. Lexington took the time to walk me through synching my phone to the car and using CarPlay. Upon our return, Hunter made sure to ask for the key fob: after his greeting, this was his next question. Very important question (as I walked away with the fob last year, and had to return via insured, tracking shipping!)”