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“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
8:30AM - 6:30PM
831 Beacon Street, Newton Centre
Mailbox Centers
“I have used this UPS store for conference printing needs including event signage, table cloths, pop-up banners, brochures, and other items. Everything is ready on time (or even before deadline!) and the owner and staff go above and beyond to meet your printing needs. This store has quickly become my go-to local shop for printing.”
“So far beyond exceptional customer service that the phrase doesn’t come close. They restored my faith in humanity. I know how that sounds. I’m saying it anyway.
I’ve been coming to this store for years and they have always over-delivered. Every single time. But there’s one recent visit I can’t stop telling people about. Torrential rain, and I had something that absolutely had to go out that day by air because many people were counting on it. I’d already been to two other places that told me they couldn’t do it. I got here barely at the wire, and that’s when I realized I’d left a key part of the package behind at the last place. Everybody works against the same deadlines. The difference here is that they held things up, insisted I could go back and get it and they would solve still getting it out by air that eve.
The two people working, one of them the owner, could see how important it was to me and how desperate I was, and what they did was epic. Nothing I would ever have asked for. Honestly, nothing I would have imagined would or could be offered.
I’m not saying this so anyone walks in expecting the same thing, because that wouldn’t be fair to them. I’m saying it because it’s just one more example of how they treat people - indicative of how they’ve always treated me and other customers, and clearer than ever: How they as individuals treat everyone. It went so far past anything the job asks for, and they didn’t know me from anybody. They did it out of pure kindness. That’s just who they are.
And it wasn’t only the two of them. It affected other workers and likely cost something too. I’m grateful to every one of them and it’s clear the owner has done a phenomenal job hiring the same exceptional people.
Again, No relation, nobody’s paying me. They took such good care of me as always. That kindness gave me hope and comfort, and it honestly made me well up on the ride home. Especially in times like these, it meant more to me than I can say. Thank you, all of you.”
“My experience was very pleasant! I had great customer service today from James G. He was so patient, kind, professional and helpful. I will definitely return to this location again!”
“Because Ron took care of an error made by another store agent, he FIXED THE MISTAKE! and quickly did so...and followed up with a phone call to me...and he will continue following up to ensure the package is delivered. AMAZING SERVICE, assuming it's all fixed. THANK YOU RON!”
“Easily the friendliest and most helpful store for shipping that I’ve been to amongst all vendors. Thanks for being a great part of our back bay Boston community.”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Mailbox Centers
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“Nimi you are a star! Can only recommend this shop for your shipping needs.
Had to shop important documents with FedEx and the employee named Nimi helped me and handled it extremely professionally, made sure everything was correct and went above and beyond to make sure it was all filled out perfect.
Was efficient and quick but took the time needed to make sure everything is the right way.
Will come back for sure.
Thanks for great service.”
“When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.”
“Mellson and his team are so friendly and efficient. This truly is a 1 stop shop for printing, shipping, supplies, notary services, copies. The best UPS store I've been to!”
“I like this place, including the hours they have. I ship and pick up boxes all the time for the past 6 years and never had a problem. If you are going to send something make sure you check your address and make sure its correct. If you give the company the wrong info, don't be shocked that the package was sent somewhere else. Make sure you read up on their policy when picking up a package. Go ahead and ask questions so you are all clear when picking up. Customers should be accountable when they make a mistake. it's common sense.”
“The staff at The ups Store quincy is always very polite and very helpful. I always have a lot of questions when I go in there and they are very patient with me, even when there is a long line behind me, I never feel rushed. I highly recommend visiting this location. I truly appreciate the service that I receive here. Thank you.”
“This is the best UPS and mailing service around. They are quick, efficient and friendly!! I frequently return items and I’m always impressed with the speed and just general positive attitude that I receive every time I go there! Whenever I leave I always think this, so I had to write them a review! It’s truly hard to find service like this anywhere nowadays and they deserve some accolades!!”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
8:30AM - 6:30PM
955 Massachusetts Avenue, Cambridge
Mailbox Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“Extremely reliable UPS Store and always my go-to. The owner is incredibly professional and clearly manages the store very well. I’ve used them many times and have never had any issues.
Everything is always handled efficiently, professionally, and with care. Thank you for being so consistently reliable and making everything so easy!”
“Justin was amazing at your Belmont store! I was standing in line and a customer went right in front of me ( aggressively ) and he was very customer service oriented . He deserves some recognition.
I will definitely be back to your Belmont MA store to drop off packages. Thank you so much for hiring him!
Very helpful and very quick to take my return! So friendly and I will recommend UPS Belmont to many of my friends.”
“I LOVE THIS SPECTACULAR SPIRITUAL SUBLIME STAFF WHO INSPIRE ME TO IMPROVE MY GROOVE SO I CAN BECOME A BETTER BLESSED FUN FILLED FABULOUS FILM FESTIVAL FUNDRAISER EVERY DAY $2 GIVE GOD GLOBAL GLORY FOR GRACE ALL THE TIME DURING 2020$ VICTORIOUS VISIONARY VACATION VIDEO$!$$$$”
“Had to call the store for an urgent request. I needed a little more than 900 pages printed in an hour. Called another store down the street and they told me absolutely not. I believe the managers name here was K, hope I'm correct. he said he could get it done without hesitation. Huge respect to him for making this happen. Super easy to deal with and very helpful.”
8AM - 6:30PM
2 Neptune Road, East Boston
Mailbox Centers
“The woman working the counter in there today (I just left) was cooking. Helped me with two packages including printing. Helped others troubleshoot. Just QBing an entire store of customers who didn’t know what they were doing by herself.”
“Favorite location in Quincy! They are always so nice and helpful. I had to drop off wedding invitations recently and they were extremely patient - helped me make sure everything was done correctly. When I say patient, I mean they really took their time and went above and beyond with customer service.”
“the indian guy with the cool middle part haircut was tremendously helpful and knew exactly what he was doing. he helped me and solved my request in less than 1 minute.
i am definitely coming back to this store anytime i need to return something”
7:30AM - 5:30PM
25 New Chardon St Lbby, Boston
Mailbox Centers
“Always helpful in my 10-year experience. The mail carriers are cool, too, and very accommodating of requests to forward and secure packages at my discretion. ?”
“currently under construction so pretty hard to spot it for the first time. u need to pass the traffics light to see the way in. can emergency park the car when turning right into the small alley next to the supermarket”
“Went here to get fingerprinted but the people being helped for packages seemed happy too. Turns out there's a number they can call for remote assistance with fingerprints and it makes a world of a positive difference. This is the third location I tried and the one I'd return to.”
8AM - 6:30PM
47 High Street, Medford
Mailbox Centers
“Packed and shipped 10 parcels from this store just now and it was absolutely easy and seamless.
A BIG SHOUTOUT TO TAYNA!!
Incredible at her job, great at multitasking, very patient, calm and polite. Absolutely impressed by her work.”
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“Staff was courteous and efficient even when presented with complicated tasks. For us it was a simple box mailing Wich took no time to process. Very efficient and friendly personnel”