This Verizon authorized retailer offers smartphones, tablets, and accessories from brands like Samsung and Google. Customers report excellent service, describing staff as fantastic, helpful, patient, respectful, knowledgeable, and professional. The service is noted for being quick and easy, saving customers time and stress. Staff assist with international plans, new phone purchases, promotions, and restoring lost information. Many customers express high satisfaction, stating they receive great support even after a purchase and will travel specifically for the excellent service. The business provides access to Verizon's network and operates in several states.
The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this... read full comment
July 2024
I would like to thank Sammy for helping me when I needed. I lost my iPhone and was very upset. I went to Verizon store in Needham. Sammy supported me, offered me a new iPhone and restored the lost information. Sammy is knowledgeable , professional and a good person. Thank you., Sammy. Yury
July 2024
Steven was super helpful in assisting an elder relative with her new phone purchase. He was very patient and respectful and made what can be a very stressful process a very quick and easy one. Highly recommend.