Internet Service Providers near Needham, MA
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25 locations found near Needham
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1189 Highland Avenue, Needham MA 02494
“Owen in the Needham, MA Verizon store is the Best! He’s professional, personable, knowledgeable while also being a great listener and troubleshooter! He deserves corporate recognition and a raise since he’s such an ambassador to the brand! Thanks so much Owen:)”
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1415 Providence Hwy Unit 505-04, Norwood MA 02062
“I had a great experience at Verizon thanks to Malcolm. He was knowledgeable, patient, and really took the time to understand what I needed when upgrading my phone. He explained everything clearly and made the whole process smooth and stress-free. His professionalism and friendly attitude truly stood out. I highly recommend asking for Malcolm if you visit!”
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457 Massachusetts Ave, Arlington MA 02474
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
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4 Milliston Rd, Millis MA 02054
“I have been a Verizon customer for over 20 years and have had my share of frustrations, but yesterday I had the best customer service I have ever had dealing with phones. Our puppy decided to chomp my phone when I was not looking (pup was fine, phone, not so much). She managed to crack the screen leaving most of the screen completely black. I got to the Millis store just before their 10 am opening and was welcomed inside by Junaid (Jay) C. Luckily, I was in line for an upgrade, but Jay made the whole process super easy. He was able to get into the old phone to recover my contacts etc and was able to transfer everything over to the new phone. The entire time he treated me with humor and respect and was never pushy about upselling products etc. He made a very stressful morning much easier, and I am grateful for his knowledge and help! Thank you!”
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136 Access Rd, Norwood MA 02062
“Highly recommend working with Norwood Light. George came out and fixed a internet connectivity issue in our basement and was fantastic to work with. Knowledgable and quick to address the issue.”
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842 Lexington St, Waltham MA 02452
“Such patience! I didn't just pick up a new phone, I got help transferring everything from the old phone to the new one, as well as answers to all my (dumb) questions!”
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855 Providence Hwy, Dedham MA 02026
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful. I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
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110 River St, Waltham MA 02453
“Daury G., Yvelisse R., and the guy that opened for Post Malone went out of their way to be helpful to me and set up my new phone. Great group of young professionals.”
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57 Bond St, Watertown MA 02472
“I just took my phone to T-Mobile at the Arsenal Mall in Watertown. I had tried to change my phone to ring longer and used a code from the internet. My phone then stop taking all calls and and blocking any voicemail. Marcos Rodriguez was wonderful. He quickly and efficiently corrected the problem. He was respectful and has a kind manner that put me at ease. Thank you Marcos!”
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1438 Massachusetts Ave, Cambridge MA 02138
“The staff of the T-mobile shop in Harvard Square (store 5214) cannot be praised too highly. I visited the store over a period of 3 days (Oct. 16, 17, 18 2025) and was greeted courteously and had my questions answered and problems dealt with. Everyone was very patient (I am not good at technology) and no one tried to sell me a phone that was locked into their network and therefore would not work overseas (Note to Tmobile: you lost a sale there. I needed a new phone and would have bought one from you. As it was, all I did was transfer the chip from the phone I got from you 8 years ago, which was NOT locked into your network, to a new, unlocked phone which I purchased elsewhere.) But my point is not to criticize the company, but rather to praise the workers who are its living face and do a terrific job. I noted that other customers received the same considerate attention that I did. And not all of them were old fogies like me!”
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1316 Commonwealth Ave, Allston MA 02134
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
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1100 Lexington St, Waltham MA 02452
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
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950 Hyde Park Ave, Hyde Park MA 02136
“Super fast service. Hardley any wait at all. Nice cushioned benches set up if waiting. Now I did drive all the way up to Roslindale, only to find the old shop closed. But it gave a nice referral on the sign in the window for the Hyde Park Ave. address.”
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301 Harvard St, Brookline MA 02446
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
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1224 Hyde Park Ave, Hyde Park MA 02136
“The technician name Mark was on time was very courteous and kind. Explained everything he was doing, a true professional. I appreciate the service he provided today.”
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1019 Trapelo Rd, Waltham MA 02452
“Ledi and Nate solved an issue that 4 hour of customer service couldn't. Best T mobile store in the greater Boston area. Hands down. I highly recommend ? ?”
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225 Alewife Brook Pkwy, Cambridge MA 02138
“So pleasantly surprised about the helpful service - go to this store! I had a problem with a trade-in phone and the corporate t-mobile was not resolving the issue. The store manager Michelle was incredibly helpful, kind, and resolved the issue in a couple of minutes. Incredible customer service!”
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956 Massachusetts Ave, Arlington MA 02476
“Was having constant issues with internet and it happened to appear to be ok right before the technician came but the technician did look into the issue a lot further and found out the problem. The problem was resolved.”
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13 Boylston St, Chestnut Hill MA 02467
“Long wait, good service. The clients waited patiently and had a look of satisfaction walking out the door. The store was uncluttered, spacious and noise free. The salesperson was talking freely to the customers when they entered the store and he did not forget their placement (who was first, second, etc.). I waited from 6 PM to 7 PM (everyone waited patiently). It's my belief that the salesperson set the tone. He was calm, friendly and personable. It was a good vibe.”
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205 University Ave, Westwood MA 02090
“Abhishek was friendly, courteous, and knowledgeable. He walked us through changing over our account from verizon and made everything very simple. Not to mention he was walking out of the door when we came back in for the second time and stayed 40 minutes past his shift to help us. Customer service was exceptional.”
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826 Providence Hwy, Dedham MA 02026
“My Friend and I, had a great experience at Verizon last saturday. I believe his name was Tas (or Jas), if I remember correctly (I am sorry for not remembering) . He was extremely kind, patient, and respectful throughout the entire process. He took the time to answer all of our questions clearly and made sure we felt comfortable with everything before moving forward. His professionalism and calm attitude really stood out, and he made the whole experience smooth. We truly appreciate the great customer service!”
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13 Boylston St, Chestnut Hill MA 02467
“The staff here are super helpful and friendly, always ready to answer any questions I have about my plan or devices. The selection of phones is impressive, and I love that they keep up with the latest tech. A great experience overall!”
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186 Alewife Brook Pkwy, Cambridge MA 02138
“I needed to swap out two cable TV boxes for my updated wireless connection. Service was prompt and courteous. The equipment was in new condition and included new remotes and power adapters. I didn't need new HDMI cables because I had recently installed new high speed cables. There was no charge to swap out the equipment. The store is spacious and up to date. There is plenty of free parking with easy access to this location via the Alewife Brook Parkway, Route 2 or local streets.”
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1 University Ave Suite 103, Westwood MA 02090
“Great communication. Although I needed residential service and safety NetAccess provides commercial applications, Ashley was helpful and incredibly fast helping me find an ISP provider.”
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25 Brattle St, Cambridge MA 02138
“The representatives at this particular store have been so friendly and helpful the few times I’ve stopped in. Mehlani, Orlein, and another young man (I think his name was Michael, if I’m remembering correctly) recently spent over an hour helping me troubleshoot an issue with my SIM card. They were engaged and knowledgeable and very helpful! To be honest I have not received the same quality of service at other nearby locations— so I will definitely be coming back to this store the next time I need help!”
