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“When our phone screen wouldn't come on we brought it to CPR in Salem NH. Technician Nick respectfully listened to our concerns and gave us a fair estimate for the most likely repair needed,replacing the screen and cable. When that did not resolve the issue, and further diagnosis was done, it was determined that the issue was a failed mother board in the phone, and that replacing the phone would be the most cost effective solution. At the end, what a surprise it was that we were not given a bill, even for the diagnostic work that had been performed! A great job by an awesome crew! Our thanks to all! Dave & Kathy S.”
“Great experience. Mike was super helpful and knowledgeable. Would highly recommend seeing him if you need a phone upgrade.... editing to add that Ludwin was extremely helpful when my screen protector broke. Great store!”
10AM - 6PM
251 Main St, Wilmington
Mobile Phones
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“The At&T at Tuscan village provides out of this world service. Justin is a hidden gem. He was able to answer all my questions, was extremely kind and patient. He was even able to save me some money and didn’t mind the time it took to help me out. He went out of his way to say hello to everyone and help when he could and the store got very busy. I am very happy with the help I got. We added the Internet and got my mom a new phone for Christmas!!!”
“Nelson was so amazing! He was very knowledgeable and very patient with me. My hesitation on upgrading my Galaxy 7 was very clear but Nelson assured me that he will walk me through the process and make sure I left with confidence and security with the Galaxy 24! Thank you so much, Nelson, I appreciate your kindness and customer service!”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
10AM - 7PM
77 Main St B, Andover
Mobile Phones
“Erick was knowledgeable and his customer service was top notch. Answered all our questions quickly and confidently. We visited the site for new phones and he turned us around in 15-20 minutes, that was very much appreciated. Will visit again.”
“This place earns my five-star review. The employees/owners are respectful, courteous, transparent, competent, diligent, and prompt. My MacBook was not turning on. I was going to bring it to Apple for diagnostic and possible repair. However, I noticed the waiting list was too long and decided to take my chance with this place. Although this place is also very busy, the people who work there are cordial and go beyond to exceed customers' satisfaction. The owner diagnosed the MacBook, ordered the parts, and beautifully repaired it very promptly as promised, and without the need for me to make several trips there. He also stands behind the repair in case the MacBook breaks again. In fact, he kept me informed by calling me at every step to update me on the status of the repair. I am very happy with the service and will refer my friends and Family to this place.
THAT'S WHAT WE CALLED A GREAT PLACE!”
“We were helped immediately after walking in. The person that helped us was very knowledgeable and super helpful. He helped up find us find exactly what we wanted.”
10AM - 6PM
157 Main St, North Reading
Mobile Phones
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
10AM - 8PM
234 S Main St, Middleton
Mobile Phones
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“Amazing deals very affordable and the customer service is amazing. Natasha goes above and beyond to help me any chance I have an issue with my new phone or tablets because I do not know how to work electronics well. Doesn't matter how many times I go in Natasha is easy to help me and has taught me a lot. Highly recommend!”
“Update: Today I Needed To Upgrade My Monthly Plan and Data Speeds, Stopped By The Haverhill Ma, Location and Seen Rosa Aponte, The Best and Greatest Sales Representative and Customer Service Person Ever??. Rosa Got Me All Updated and Squared Away She Is Awesome and The Best? People Stop By and See Rosa She Is Very Friendly and Knowledgeable With All Products, She Will Set You Up with a New Phone, Tabloid and Accessories With No Pressure Too Sell Products??
Very Happy To Find This Store and Location. I Was Looking For a Samsung A35 Phone, Talked With Rosa Great Customer Service, Friendly, and Very Knowledgeable. Phone Was Not In-Stock But She Could Order This For Me. Very Thankful To Finally Find a 5-Star Metro PCS Store Near Me.”
“Great experience working with Mike and David. They got me the best promos for my new buskness plan. Would definitely recommend, I wouldn't go anywhere else now!”
“My experience at Cellular Sales was exceptional, largely due to the assistance provided by Brandy D.
From the initial interaction, it was evident that she prioritized understanding my needs rather than simply promoting products. She posed thoughtful questions, clearly explained each available option, and ensured comprehension prior to proceeding.
Unlike many retail encounters that tend to feel hurried, this experience was markedly different. Brandy exhibited patience, professionalism, and a high level of expertise. She facilitated a smooth and stress-free process, leaving me with confidence that I had selected the most appropriate solution.
If you value exemplary service and genuine care, working with Brandy will provide a highly positive experience.”
10AM - 8PM
2 Broadway, Methuen
Mobile Phones
“excellent service from Carlos and the staff there, very professional. I changed subways and they offered me an extraordinary plan. I really recommend this place.”
“Rangel is the best! Super helpful, personable and easy to work with. Was able to get me set up on my new phone no problem after my old one stopped working on me. Give him a promotion and a raise!”
10AM - 7PM
18 Plaistow Rd, Plaistow
Mobile Phones
“Sebastian was a tremendous help fixing my phone after I downloaded a nasty virus. He has always been so helpful any time I have come in. Give this man a raise in salary”
10AM - 8PM
4 Plaistow Rd, Plaistow
Mobile Phones
“Amariliz Colon helped us with getting an Internet Modem. Amariliz was so very nice & personable. She made sure every thing was in order and knew exactly every single thing she needed to do for us. She even said “I will make sure everything works perfectly for you” and guess what…it did!!! Kudos & a High Five ?️ to Amariliz Colon at the Plaistow, NH T-Mobile Store, 4 Plaistow Rd, Plaistow, NH 03865. Marariliz’s work ethic is what every employee at T-Mobile should follow :)”
11AM - 6PM
49 Essex St, Lawrence
Mobile Phones
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“They help you out as much as they can aside dealing with negative customers who probably going through a lot at home they still remain calm and help out as much as they can . 10/10 recommended.”
“I have used Methuen Wireless multiple times, and every experience has been nothing short of pleasant! They work effectively and efficiently, and the quality of work is always too notch!”
“Paulina was amazing.im a generation behind and she took her time with me NEVER letting me feel dumb even though I did!!!! She is bilingual and a huge asset to your brand!!!!”
“Jonathan is awesome! He is a kind, professional and patient man. He went above and beyond to help me switch back to T-Mobile.
I highly recommend the team at this location! Thanks, Jonathan and Steve!”
“Great phone store, very happy! Staff are knowledgeable and helpful, and friendly. I got my Motorola 5g stylus phone there and a tablet! I love that phone, had the 4g Motorola Stylus for about 4 years and time to upgrade. The prices were better than my former phone company which is why I switched. There is a great selection of phones, and their new Revvl 2 tablet.”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
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“Chanell was very helpful when I went in to pickup my new iPhone. From helping to ensure it was setup, explaining what I need to do with my old phone, and installing a screen protector….she was incredibly helpful, very nice, and never left me waiting long even when she was helping other customers. Excellent experience!!”